Automotive Service Advisor Jobs in Troy, MI
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Troy, MI (3 miles from Troy, MI)
- 6 days ago
- Troy, MI (3 miles from Troy, MI)
- 6 days ago
Dealership: L0430 Suburban Subaru Suburban Subaru of Troy! Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!...
- Troy, MI (3 miles from Troy, MI)
- 7 days ago
- Troy, MI (3 miles from Troy, MI)
- 7 days ago
Dealership: L0422 Suburban CDJR of Troy Experienced Service Writer Wanted at Suburban CDJR of Troy! Are you an automotive professional with a proven track record in service writing? Do you know...
Automotive Service Advisor - Novi, Michigan, United States
- Novi, MI (21 miles from Troy, MI)
- 10 days ago
- Novi, MI (21 miles from Troy, MI)
- 10 days ago
AUTOMOTIVE SERVICE ADVISOR Are you interested in joining a growing business that is committed to family, promotes employees from within, is Passionate about protecting the environment, has an inspiring...
- Madison Heights, MI (7 miles from Troy, MI)
- 15 days ago
- Madison Heights, MI (7 miles from Troy, MI)
- 15 days ago
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to...
Automotive Service Advisor - Commerce, Michigan, United States
- Commerce Township, MI (17 miles from Troy, MI)
- 22 days ago
- Commerce Township, MI (17 miles from Troy, MI)
- 22 days ago
AUTOMOTIVE SERVICE ADVISOR Are you interested in joining a growing business that is committed to family, promotes employees from within, is Passionate about protecting the environment, has an inspiring...
- Garden City, MI (21 miles from Troy, MI)
- 23 days ago
- Garden City, MI (21 miles from Troy, MI)
- 23 days ago
Dealership: L0416 Suburban CDJR of Garden City SUBURBAN CDJR of GARDEN CITY Your Experience. Our Drive. One Winning Team. Are you an experienced Service Advisor with a passion for delivering...
Automotive Genesis Service Advisor
- Dearborn, MI (20 miles from Troy, MI)
- 30+ days ago
- Dearborn, MI (20 miles from Troy, MI)
- 30+ days ago
Automotive Genesis Service Advisor LaFontaine Toyota Dearborn Dearborn, MI Job Details Full-time Estimated: $51.6K - $79.8K a year 20 hours ago Benefits AD&D insurance Paid holidays Disability...
Dealership: L0780 Land Rover Troy Land Rover of Troy! Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!...
Dealership: L0422 Suburban CDJR of Troy Experienced Service Writer Wanted at Suburban CDJR of Troy! Are you an automotive professional with a proven track record in service writing? Do you know...
Automotive Customer Service Advisor
- Eastpointe, MI (14 miles from Troy, MI)
- 45+ days ago
- Eastpointe, MI (14 miles from Troy, MI)
- 45+ days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
- Clinton Township, MI (12 miles from Troy, MI)
- 60+ days ago
- Clinton Township, MI (12 miles from Troy, MI)
- 60+ days ago
The Automotive Service Advisor is a positive, high-energy, customer-focused position in a fast-paced tire and automotive service facility....
- Saint Clair Shores, MI (16 miles from Troy, MI)
- 60+ days ago
- Saint Clair Shores, MI (16 miles from Troy, MI)
- 60+ days ago
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or...
Demographic Data for Troy, MI
Moving to Troy, MI? Find some basic demographic data about Troy, MI below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Troy, MI
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Troy, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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