Automotive Service Advisor Jobs in Michigan
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Automotive Service Advisor - Highland, Michigan, United States
- Highland, MI
- 5 days ago
- Highland, MI
- 5 days ago
AUTOMOTIVE SERVICE ADVISOR Are you interested in joining a growing business that is committed to family, promotes employees from within, is Passionate about protecting the environment, has an inspiring...
SERVICE ADVISOR Are you interested in joining a growing business that is committed to family, promotes employees from within, is Passionate about protecting the environment, has an inspiring company...
Crossroads Mobile Maintenance is seeking to hire a full-time Field Service Writer/Scheduler. Benefits Include: COMPETITIVE WAGES VACATION AND SICK TIME 401K CONTRIBUTIONS EXCELLENT BENEFIT PACKAGE...
Dealership: L0422 Suburban CDJR of Troy Experienced Service Writer Wanted at Suburban CDJR of Troy! Are you an automotive professional with a proven track record in service writing? Do you know...
Job Description: Mandatory Qualifications: Exceptional customer service skills. This contact center is responsible for the vast majority of interacting with the client's customers daily....
About the Role Role: Full time | Remote - Michigan residents Looking for a work-from-home opportunity that will help you make the move from a job to a rewarding career? This role can provide the...
Remote WorkAssist in the operation of managing a profitable service department through productive staffing, strong customer satisfaction (CSI score) cost controls, setting and meeting objectives with high...
Dealership: L0405 Suburban CDJR Farmington Hills Suburban CDJR of Farmington Hills Looking to join a team that is focused on earning customers for life? Then join today! We are part of Lithia &...
Apply Job Type Full-time Description About Us: At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our...
Dealership: L0405 Suburban CDJR Farmington Hills Suburban CDJR of Farmington Hills Looking to join a team that is focused on earning customers for life? Then join today! We are part of Lithia &...
Automotive Genesis Service Advisor - Commerce, Michigan, United States
- Commerce Township, MI
- 25 days ago
- Commerce Township, MI
- 25 days ago
AUTOMOTIVE GENESIS SERVICE ADVISOR Are you interested in joining a growing business that is committed to family, promotes employees from within, is Passionate about protecting the environment, has...
Dealership: L0422 Suburban CDJR of Troy 🚗 Experienced Service Writer Wanted at Suburban CDJR of Troy! 🚗 Are you an automotive professional with a proven track record in service writing? Do you...
Refers to service history, inspects vehicle, and recommends additional needed service....
Dealership: L0401 Mercedes-Benz of Ann Arbor SUBURBAN MERCEDES-BENZ OF ANN ARBOR Driven by Excellence. Powered by You. At Suburban Mercedes-Benz of Ann Arbor, we don't just service vehicleswe...
service center Consult with mechanics about necessary repairs Answer questions about service outcome Advise customers about warranty protections and potential cost savings Qualifications Previous service...
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Michigan
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Automotive Maintenance
- Oil Changing
- Fixed Operations
- Service Advising
- Parts Management
- Automotive Sales
- Auto Sales
- Automotive Repair
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Automatic Data Processing
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Stocking
- Energetic
- Closing
- Background Checks
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Regulations
- Inventory Management
- Multitasking
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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