Automotive Service Advisor Jobs
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.

- Randy's Garage, Inc.
- Labelle, FL
- 7 days ago
- Randy's Garage, Inc.
- Labelle, FL
- 7 days ago
, tire rotations, and automotive maintenance Knowledge of suspensions, oil changing, and fixed operations Familiarity with Alldata, Mitchell 1, Indentifix, R.O....

- Leading Edge Auto Body & Mechanical Repair
- Baltimore, MD
- 8 days ago
- Leading Edge Auto Body & Mechanical Repair
- Baltimore, MD
- 8 days ago
Service Advising: Assist customers in understanding the scope of required repairs and maintenance, providing detailed explanations, and obtaining necessary approvals....
Speedco and Loves Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader....
At Friendly Honda, we are looking for a service advisor to enhance our growing service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a...
You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services....
Service Writer And Warranty Admin Automotive Service And Bodyshop
- Des Plaines, IL
- 15 hours ago
- Des Plaines, IL
- 15 hours ago
Service & Body Shop Writer & Warranty Administrator** Location:West Chicago Suburbs Job Type: Full-Time Pay: Based on Experience About Us: We are a busy multi-brand automotive repair and body...
Automotive Service Advisor Chapman Payson Auto Center Payson, AZ Full Time As part of the esteemed Chapman Automotive Group, at Chapman Payson Auto Center we are committed to delivering the best vehicle...
Express Service Advisor Boucher Group United States, Wisconsin, Greenfield 4141 South 108th Street (Show on map) Jun 11, 2025 The Boucher Automotive Group is looking to hire an Express Service...
Dealership: L0241 Volkswagen of Salem Volkswagen of Salem Position: Service Advisor Pay: Commission-Earning potential range of $60k-$90k Schedule: Will require Saturdays Join us in earning...
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Service Advisor Murphy-Hoffman Company life insurance, flexible benefit account, paid time off, 401(k), profit sharing United States, Colorado, Englewood Jun 11, 2025 Job Details Job Title Service...
Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader....
Service Advisor Keyes Lexus of Valencia - 2.9 Valencia, CA Job Details Full-time $68,640 - $146,400 a year 15 hours ago Benefits Employee stock purchase plan Paid holidays Disability insurance...
Service Center York PA JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly...
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Automotive Service Advisor Online Courses and Training Opportunities
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Salary for Automotive Service Advisor Jobs Nationwide
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Automotive Maintenance
- Oil Changing
- Fixed Operations
- Service Advising
- Parts Management
- Automotive Sales
- Auto Sales
- Automotive Repair
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Automatic Data Processing
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Stocking
- Energetic
- Closing
- Background Checks
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Regulations
- Inventory Management
- Multitasking
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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