Automotive Service Advisor Jobs
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Leading Edge Auto Body & Mechanical Repair
- Baltimore, MD
- 8 days ago
- Leading Edge Auto Body & Mechanical Repair
- Baltimore, MD
- 8 days ago
Service Advising: Assist customers in understanding the scope of required repairs and maintenance, providing detailed explanations, and obtaining necessary approvals....
We are growing and looking for Quality Automotive Service Advisors to work with our Quality Dealership representing a Quality Product!...
Automotive Service Advisor (4-Day Work Week) - Ira Toyota of Orleans
- Orleans, MA
- 10 days ago
- Orleans, MA
- 10 days ago
To support our growth, we are looking for a Quality Automotive Service Advisor with our Quality Dealership representing the Quality Toyota Product!...
We are growing and looking for q uality Automotive Service Advisors to work with our Quality Dealership representing a Quality Product!...
We are looking for Quality Automotive Service Advisors to work with our Quality Dealership representing the Quality Product!...
Automotive Service Advisor (4-Day Work Week) - Ira Toyota of Manchester
- Manchester, NH
- 90+ days ago
- Manchester, NH
- 90+ days ago
We are growing and looking for Quality Automotive Service Advisors to work with our Quality Dealership representing a Quality Product!...
Automotive Service Advisor - South Pointe Chrysler Dodge Jeep Ram
- Tulsa, OK
- 5 days ago
- Tulsa, OK
- 5 days ago
To support our growth, we are looking for a Quality Automotive Service Advisor with our Quality Dealership representing the Quality Product!...
Automotive Service Advisor (4-Day Work Week) - Ira Toyota of Hyannis
- Hyannis, MA
- 90+ days ago
- Hyannis, MA
- 90+ days ago
You need Automotive Service Advisor Experience is a Plus....
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Barbour-Hendrick Honda Greenville Location: 3300 South Memorial Dr, Greenville, North Carolina 27834 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair...
BMW of Delray Hiring event for Experienced Service Advisors
- Delray Beach, FL
- 3 hours ago
- Delray Beach, FL
- 3 hours ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
About you: 3+ years as a service advisor/writer 3+ years of customer service Service Scheduler experience is a plus Job Type: Full-time Pay: $65,000.00 - $150,000.00 per year Benefits: 401(k) 401(k)...
Nederland, TX Service Advisor - Philpott Ford in Nederland, TX at Sonic Automotive Date Posted: 4/28/2025 JOB SNAPSHOT Employee Type: Full-time Location: 1400 Highway 69 North Nederland, TX 77627...
If you are an Automotive Service Advisor, you already know how demanding the job can be and how important it is to consistently deliver amazing customer service....
Dealership: L0598 Priority Toyota Springfield Are You a Rockstar Service Advisor Looking for a Better Opportunity? Priority Toyota Springfield is Looking for you! Priority Toyota Springfield is...
Automotive Service Advisor Online Courses and Training Opportunities
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Salary for Automotive Service Advisor Jobs Nationwide
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Parts Management
- Automotive Sales
- Auto Sales
- CCC One
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Customer Relations
- Retail
- High School Diploma
- Driving
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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