Automotive Service Advisor Jobs
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Randy's Garage, Inc.
- Labelle, FL
- 12 days ago
- Randy's Garage, Inc.
- Labelle, FL
- 12 days ago
, tire rotations, and automotive maintenance Knowledge of suspensions, oil changing, and fixed operations Familiarity with Alldata, Mitchell 1, Indentifix, R.O....
- Leading Edge Auto Body & Mechanical Repair
- Baltimore, MD
- 13 days ago
- Leading Edge Auto Body & Mechanical Repair
- Baltimore, MD
- 13 days ago
Service Advising: Assist customers in understanding the scope of required repairs and maintenance, providing detailed explanations, and obtaining necessary approvals....
Speedco and Loves Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader....
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Sales and Service Advisor: $19-$25 effective rate (Base Pay + Commission + Overtime + Paid Benefits) What is the job? Sales and Service advisors provide exceptional customer service to our guests...
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Honda of Mentor, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences.** **JOIN OUR TEAM** At Penske Automotive...
Back Customer Service Advisor #12-7977 Delphos, Ohio, United States Apply Apply for this job now! Apply Location Delphos, OH Market Findlay Work Hours per Week 40 Requirements High school diploma...
7132 - Dulles - 45210 Towlern Pl, Sterling, Virginia, 20166 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting as a...
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Customer Service Advisor - Cherry Grove - Cincinnati, OH
- Cincinnati, OH
- 6 hours ago
- Cincinnati, OH
- 6 hours ago
Back Customer Service Advisor - Cherry Grove #32-7903 | Posted 05/09/2025 Cincinnati, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office. The employee...
Customer Service Advisor - Boardman - Youngstown, OH
- Youngstown, OH
- 6 hours ago
- Youngstown, OH
- 6 hours ago
Back Customer Service Advisor - Boardman #24-7881 Youngstown, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office. The employee will work their...
Customer Service Advisor - Montgomery - Cincinnati, OH
- Cincinnati, OH
- 6 hours ago
- Cincinnati, OH
- 6 hours ago
Back Customer Service Advisor - Montgomery #32-7885 | Posted 05/01/2025 Cincinnati, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office. The employee...
Customer Service Advisor - Centerville - Centerville, OH
- Centerville, OH
- 6 hours ago
- Centerville, OH
- 6 hours ago
Back Customer Service Advisor - Centerville #32-7876 | Posted 05/01/2025 Centerville, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office. The employee...
Automotive Service Advisor Online Courses and Training Opportunities
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Salary for Automotive Service Advisor Jobs Nationwide
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Automotive Maintenance
- Service Advising
- Oil Changing
- Fixed Operations
- Parts Management
- Automotive Sales
- Auto Sales
- Automotive Repair
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Automatic Data Processing
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Estimating
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Stocking
- Closing
- Background Checks
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Regulations
- Inventory Management
- Multitasking
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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