Automotive Service Advisor Jobs in Norfolk, VA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Automotive Service Advisor - Hall Chrysler Virginia Beach
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 1 day ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 1 day ago
Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Toyota Service Advisor Assistant - Second Shift
- Chesapeake, VA (7 miles from Norfolk, VA)
- 4 days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 4 days ago
First Team Toyota is seeking a Service Advisor Assistant for the afternoon shift! Do you have excellent customer service skills? We need to talk!! First Team Toyota is exploding with business!...
Automotive Service Advisor Classis Hyundai Genesis of Hampton, Virginia
- Hampton, VA (14 miles from Norfolk, VA)
- 5 days ago
- Hampton, VA (14 miles from Norfolk, VA)
- 5 days ago
Classic Hyundai Genesis of Hampton, Virginia is seeking a dedicated Automotive Service Advisor to join our exceptional team....
Service Advisor - Newport News - Southern Auto Group
- Newport News, VA (17 miles from Norfolk, VA)
- 11 days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 11 days ago
Have you worked as an Automotive Service Advisor?? Have you been hoping for a career that works with customers face-to-face and NOT IN A CUBICLE????...
- Newport News, VA (17 miles from Norfolk, VA)
- 11 days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 11 days ago
Dealership: L0594 Priority Chevrolet Are You a Rockstar Service Advisor Looking for a Better Opportunity? Priority Chevrolet Newport News is Looking for you! Priority Chevrolet Newport News is...
Are you an experienced Service Advisor with excellent customer service skills? Looking for a Company that appreciates it employees? We need to talk!! JOIN A LEADER IN THE AUTOMOBILE INDUSTRY! AND...
- Hampton, VA (14 miles from Norfolk, VA)
- 30+ days ago
- Hampton, VA (14 miles from Norfolk, VA)
- 30+ days ago
Service Center Hampton - Thomas St JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to...
Honda Experienced Service Advisor
- Chesapeake, VA (7 miles from Norfolk, VA)
- 30+ days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 30+ days ago
First Team Honda is looking for an EXPERIENCED SERVICE ADVISOR! We are growing - again! While other companies have scaled back on their staff, First Team Honda is conducting business - and...
Hampton Chevrolet Experienced Service Advisor
- Hampton, VA (14 miles from Norfolk, VA)
- 30+ days ago
- Hampton, VA (14 miles from Norfolk, VA)
- 30+ days ago
Are you an experienced Service Advisor with excellent customer service skills and General Motors experience? Looking for a Company that appreciates it employees? We need to talk!! JOIN A LEADER IN...
Automotive Service Advisor / ASM - Hall Nissan
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 30+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 30+ days ago
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Service Advisor - Southern Chrysler Dodge Jeep Norfolk
- Norfolk, VA
- 30+ days ago
- Norfolk, VA
- 30+ days ago
Have you worked as an Automotive Service Advisor?? Have you been hoping for a career that works with customers face-to-face and NOT IN A CUBICLE????...
Service Advisor - EXPERIENCED ONLY ALL LOCATIONS - Southern Auto Group
- Chesapeake, VA (7 miles from Norfolk, VA)
- 45+ days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 45+ days ago
Have you worked as an Automotive Service Advisor?? Have you been hoping for a career that works with customers face-to-face and NOT IN A CUBICLE????...
Service Advisor - Southern Auto Group - Greenbrier/Virginia Beach
- Chesapeake, VA (7 miles from Norfolk, VA)
- 45+ days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 45+ days ago
Have you worked as an Automotive Service Advisor?? Have you been hoping for a career that works with customers face-to-face and NOT IN A CUBICLE????...
Service Advisor / Automotive service writer/Asst. Manager
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 60+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 60+ days ago
Responsive recruiter Benefits: 401(k) matching Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Bonus based on performance Competitive...
- Newport News, VA (17 miles from Norfolk, VA)
- 60+ days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 60+ days ago
Benefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Employee discounts...
Demographic Data for Norfolk, VA
Moving to Norfolk, VA? Find some basic demographic data about Norfolk, VA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Norfolk, VA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Norfolk, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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