Automotive Service Advisor Jobs in Virginia

An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.

To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.

1-15 of 49 Jobs

Second Shift Service Advisor

  • Ashland, VA
  • 9 hours ago
  • Ashland, VA
  • 9 hours ago

Refer to service history (IE:SIR), recommend additional needed service....

Customer Service Advisor

  • Hampton, VA
  • 10 hours ago
  • Hampton, VA
  • 10 hours ago

You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services....

Service Advisor - Koons Tysons Chrysler Dodge Jeep Ram

  • Vienna, VA
  • 1 day ago
  • Vienna, VA
  • 1 day ago

Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...

Service Writer

  • Richmond, VA
  • 2 days ago
  • Richmond, VA
  • 2 days ago

Benefits: Dental insurance Employee discounts Free uniforms Health insurance Automotive Experiences to Sale and order Compensation: $16.00 - $20.00 per hour From flat tires and oil changes to rotor...

Service Advisor - Southern Auto Group - Greenbrier/Virginia Beach

  • Chesapeake, VA
  • 5 days ago
  • Chesapeake, VA
  • 5 days ago

Have you worked as an Automotive Service Advisor?? Have you been hoping for a career that works with customers face-to-face and NOT IN A CUBICLE????...

Field Service Advisor III

  • Richmond, VA
  • 6 days ago
  • Richmond, VA
  • 6 days ago

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to...

Nissan Service Advisor

  • Chantilly, VA
  • 7 days ago
  • Chantilly, VA
  • 7 days ago

Dealership: L0595 Priority Nissan Chantilly Service Advisor Needed At Priority Nissan Chantilly!! Are you passionate about delivering top-tier customer service and thrive in a fast-paced...

Customer Service Consultant - Richmond (Remote)

  • Richmond, VA
  • 7 days ago
  • Richmond, VA
  • 7 days ago

7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Experience Consultant, you...

Remote Work

Service Advisor

  • Herndon, VA
  • 9 days ago
  • Herndon, VA
  • 9 days ago

Service Advisor Req #748 11710 Plaza America Dr, Reston, VA 20190, USA Job Description Posted Friday, June 27, 2025 at 12:00 AM COMPANY OVERVIEW Curo Private Wealth, a growing financial planning...

Service Writer (RV Service Advisor)

  • Ashland, VA
  • 11 days ago
  • Ashland, VA
  • 11 days ago

Overview The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV...

Service Advisor / Automotive service writer/Asst. Manager

  • Virginia Beach, VA
  • 12 days ago
  • Virginia Beach, VA
  • 12 days ago

Responsive recruiter Benefits: 401(k) matching Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Bonus based on performance Competitive...

Customer Service Advisor

  • Chesapeake, VA
  • 12 days ago
  • Chesapeake, VA
  • 12 days ago

You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services....

Service Advisor/Writer

  • Henrico, VA
  • 12 days ago
  • Henrico, VA
  • 12 days ago

Midas of Richmond cares about our community and we care about creating the best possible experience for our customers. As a Service Writer/Advisor, you will be joining the highest performing team...

Service Advisor

  • Newport News, VA
  • 12 days ago
  • Newport News, VA
  • 12 days ago

Benefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Employee discounts...

Part - Time Service Advisor

  • Newport News, VA
  • 12 days ago
  • Newport News, VA
  • 12 days ago

Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Tuition assistance Benefits/Perks Competitive Compensation Career Advancement...

Demographic Data for Virginia

Moving to Virginia? Find some basic demographic data about Virginia below.


Local
National
8,631,637
205,142

Automotive Service Advisor Online Courses and Training Opportunities

iHireAutomotiveProfessionals curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Role of Automotive Service Advisor
This course is designed for both experienced professionals and for those who are just getting started in their careers. This course demonstrates how can you deliver an outstanding customer...
Road Traffic Safety in Automotive Engineering
Learn the fundamentals of passive and active safety in automotive engineering Engineers in the automotive industry are required to understand basic safety concepts. With increasing worldwide...
Model-Based Automotive Systems Engineering
Learn how to model and simulate system dynamics in automotive engineering Modeling, control design, and simulation are important tools supporting engineers in the development of automotive...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Automotive Service Advisor Jobs in Virginia

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireAutomotiveProfessionals research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Automotive Service Advisor positions.



Highest Education Level

Automotive Service Advisors in Virginia offer the following education background
High School or GED
32.3%
Bachelor's Degree
20.4%
Vocational Degree or Certification
19.0%
Associate's Degree
17.2%
Master's Degree
5.3%
Some College
4.0%
Some High School
1.3%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Automotive Service Advisors in Virginia
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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