Automotive Service Advisor Jobs in Virginia
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Automotive Service Advisor Sheehy Lexus Of Richmond Richmond, VA Full Time Sheehy Auto Stores is honored to win the 2024 Baltimore Sun, Richmond Times Dispatch and Washington Post Top Workplaces Award...
Dealership: L0598 Priority Toyota Springfield Service Advisor Wanted! Priority Toyota Springfield Location: Springfield, VA Do you thrive in a fast-paced environment where customer service and...
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Field Service Advisor in Richmond, Virginia. The...
Are you an experienced Service Advisor with excellent customer service skills? Looking for a Company that appreciates it employees? We need to talk!! JOIN A LEADER IN THE AUTOMOBILE INDUSTRY! AND...
Automotive Service Advisor - Koons Woodbridge Ford
- Woodbridge, VA
- 6 days ago
- Woodbridge, VA
- 6 days ago
Automotive Service Advisor - Koons Woodbridge Ford Woodbridge, VA 22191, USA Req #7277 Monday, June 9, 2025 About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune...
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
The Automotive Service Advisor helps manage the center of communications for all repair activities and acts as a liaison between customers and the dealership....
Speedco and Loves Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader....
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Dealership: L0579 Priority Honda Hampton Are You a Rockstar Service Advisor Looking for a Better Opportunity? Priority Honda Hampton is Looking for you! Priority Honda Hampton is searching for a...
7101 - Richmond - 11090 W Broad St, Glen Allen, Virginia, 23060 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting as...
Fairfax, VA Service Advisor - BMW of Fairfax in Fairfax, VA at Sonic Automotive Date Posted: 5/30/2025 JOB SNAPSHOT Employee Type: Full-time Location: 8427 Lee Highway Fairfax, VA 22031 Job Type:...
Automotive Service Advisor (experienced) Sheehy Ford of Springfield Springfield, VA Full Time For this experienced advisor position, Ford experience is preferred!...
Change (VIOC)....
Job Description The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. Duties and Responsibilities:...
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Virginia
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Automotive Maintenance
- Oil Changing
- Fixed Operations
- Service Advising
- Parts Management
- Automotive Sales
- Auto Sales
- Automotive Repair
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Automatic Data Processing
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Stocking
- Energetic
- Closing
- Background Checks
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Regulations
- Inventory Management
- Multitasking
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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