Automotive Service Advisor Jobs in Virginia
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Refer to service history (IE:SIR), recommend additional needed service....
You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services....
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Benefits: Dental insurance Employee discounts Free uniforms Health insurance Automotive Experiences to Sale and order Compensation: $16.00 - $20.00 per hour From flat tires and oil changes to rotor...
Service Advisor - Southern Auto Group - Greenbrier/Virginia Beach
- Chesapeake, VA
- 5 days ago
- Chesapeake, VA
- 5 days ago
Have you worked as an Automotive Service Advisor?? Have you been hoping for a career that works with customers face-to-face and NOT IN A CUBICLE????...
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to...
Dealership: L0595 Priority Nissan Chantilly Service Advisor Needed At Priority Nissan Chantilly!! Are you passionate about delivering top-tier customer service and thrive in a fast-paced...
7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Experience Consultant, you...
Remote WorkService Advisor Req #748 11710 Plaza America Dr, Reston, VA 20190, USA Job Description Posted Friday, June 27, 2025 at 12:00 AM COMPANY OVERVIEW Curo Private Wealth, a growing financial planning...
Overview The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV...
Service Advisor / Automotive service writer/Asst. Manager
- Virginia Beach, VA
- 12 days ago
- Virginia Beach, VA
- 12 days ago
Responsive recruiter Benefits: 401(k) matching Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Bonus based on performance Competitive...
You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services....
Midas of Richmond cares about our community and we care about creating the best possible experience for our customers. As a Service Writer/Advisor, you will be joining the highest performing team...
Benefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Employee discounts...
Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Tuition assistance Benefits/Perks Competitive Compensation Career Advancement...
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Virginia
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Policy Development
- Telecom
- Implementation
- Complaint Resolution
- Automotive Maintenance
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Sales
- Auto Sales
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Estimating
- Merchandising
- Reimbursement
- Customer Satisfaction
- Stocking
- Closing
- Background Checks
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Driving
- Friendliness
- Inventory Management
- Regulations
- Multitasking
- Sales
- Team Building
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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