Automotive Service Advisor Jobs in Newport News, VA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Automotive Service Advisor Classis Hyundai Genesis of Hampton, Virginia
- Hampton, VA (3 miles from Newport News, VA)
- 5 days ago
- Hampton, VA (3 miles from Newport News, VA)
- 5 days ago
Classic Hyundai Genesis of Hampton, Virginia is seeking a dedicated Automotive Service Advisor to join our exceptional team....
Service Advisor - Newport News - Southern Auto Group
- Newport News, VA
- 11 days ago
- Newport News, VA
- 11 days ago
Have you worked as an Automotive Service Advisor?? Have you been hoping for a career that works with customers face-to-face and NOT IN A CUBICLE????...
Dealership: L0594 Priority Chevrolet Are You a Rockstar Service Advisor Looking for a Better Opportunity? Priority Chevrolet Newport News is Looking for you! Priority Chevrolet Newport News is...
Subaru Norfolk Experienced Service Advisor
- Norfolk, VA (17 miles from Newport News, VA)
- 19 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 19 days ago
Are you an experienced Service Advisor with excellent customer service skills? Looking for a Company that appreciates it employees? We need to talk!! JOIN A LEADER IN THE AUTOMOBILE INDUSTRY! AND...
- Hampton, VA (3 miles from Newport News, VA)
- 30+ days ago
- Hampton, VA (3 miles from Newport News, VA)
- 30+ days ago
Service Center Hampton - Thomas St JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to...
Hampton Chevrolet Experienced Service Advisor
- Hampton, VA (3 miles from Newport News, VA)
- 30+ days ago
- Hampton, VA (3 miles from Newport News, VA)
- 30+ days ago
Are you an experienced Service Advisor with excellent customer service skills and General Motors experience? Looking for a Company that appreciates it employees? We need to talk!! JOIN A LEADER IN...
Service Advisor - Southern Chrysler Dodge Jeep Norfolk
- Norfolk, VA (17 miles from Newport News, VA)
- 30+ days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 30+ days ago
Have you worked as an Automotive Service Advisor?? Have you been hoping for a career that works with customers face-to-face and NOT IN A CUBICLE????...
Benefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Employee discounts...
Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Tuition assistance Benefits/Perks Competitive Compensation Career Advancement...
Subaru-Kia Experienced Service Advisor
- Suffolk, VA (12 miles from Newport News, VA)
- 60+ days ago
- Suffolk, VA (12 miles from Newport News, VA)
- 60+ days ago
First Team Subaru-Kia is looking for an EXPERIENCED SERVICE ADVISOR! JOIN A LEADER IN THE AUTOMOBILE INDUSTRY! AND AN AWARD-WINNING COMPANY!! FIRST TEAM SUBARU-KIA is looking for an exceptional...
Automotive Customer Service Advisor
- Norfolk, VA (17 miles from Newport News, VA)
- 90+ days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 90+ days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Demographic Data for Newport News, VA
Moving to Newport News, VA? Find some basic demographic data about Newport News, VA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Newport News, VA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Newport News, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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