Automotive Service Advisor Jobs in Newport News, VA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Hendrick Automotive Group
- Norfolk, VA (17 miles from Newport News, VA)
- 6 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 6 days ago
Rick Hendrick Chevrolet (Norfolk) Location: 6252 Virginia Beach Blvd, Norfolk, Virginia 23502 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service...
In Person- L0579 Priority Honda Hampton
- Hampton, VA (3 miles from Newport News, VA)
- 12 days ago
- Hampton, VA (3 miles from Newport News, VA)
- 12 days ago
service advisor experience preferred Strong communication and relationship-building skills Ability to multitask in a fast-paced environment Positive attitude and team-first mentality Customer service...
In Person- Lithia & Driveway
- Hampton, VA (4 miles from Newport News, VA)
- 14 days ago
- Hampton, VA (4 miles from Newport News, VA)
- 14 days ago
service advisor experience preferred Strong communication and relationship-building skills Ability to multitask in a fast-paced environment Positive attitude and team-first mentality Customer service...
In Person- Lithia & Driveway
- Norfolk, VA (17 miles from Newport News, VA)
- 26 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 26 days ago
Dealership: L0577 Priority Ford Norfolk Service Advisor Opportunity Join a Winning Team at Priority Ford Norfolk! Are you a customer-focused professional who thrives in a fast-paced automotive...
In PersonService Advisor - Mazda Newport News
- Southern Auto Group
- Newport News, VA
- 26 days ago
- Newport News, VA
- 26 days ago
Have you worked as an Automotive Service Advisor?? Have you been hoping for a career that works with customers face-to-face and NOT IN A CUBICLE????...
In PersonSubaru Norfolk Experienced Service Advisor
- First Team Auto
- Norfolk, VA (17 miles from Newport News, VA)
- 30+ days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 30+ days ago
Are you an experienced Service Advisor with excellent customer service skills? Looking for a Company that appreciates it employees? We need to talk!! JOIN A LEADER IN THE AUTOMOBILE INDUSTRY! AND...
In PersonService Advisor - Chevrolet Newport News
- Southern Auto Group
- Newport News, VA
- 30+ days ago
- Newport News, VA
- 30+ days ago
Have you worked as an Automotive Service Advisor?? Have you been hoping for a career that works with customers face-to-face and NOT IN A CUBICLE????...
In Person- Campus Automotive
- Suffolk, VA (12 miles from Newport News, VA)
- 30+ days ago
- Suffolk, VA (12 miles from Newport News, VA)
- 30+ days ago
Automotive Service Advisor Campus Automotive 1208 N Main st, Blacksburg, VA Full Time APPLY NOW Looking for a job that combines competitive pay with good culture?...
In Person- Hendrick Automotive Group
- Norfolk, VA (17 miles from Newport News, VA)
- 45+ days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 45+ days ago
Rick Hendrick Cadillac (Norfolk) Location: 6222 Virginia Beach Blvd, Norfolk, Virginia 23502 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service...
In Person- First Team Auto
- Suffolk, VA (12 miles from Newport News, VA)
- 60+ days ago
- Suffolk, VA (12 miles from Newport News, VA)
- 60+ days ago
Are you interested in a career?? Are you limited inexperience but looking to grow professionally?? Do you have excellent customer service skills?? We need to talk!! First Team Kia is exploding...
In PersonDemographic Data for Newport News, VA
Moving to Newport News, VA? Find some basic demographic data about Newport News, VA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Newport News, VA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Newport News, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Telecom
- Telephone Skills
- Service Advising
- Oil Changing
- Automotive Maintenance
- Fixed Operations
- Parts Management
- Finance & Insurance
- Automotive Repair
- CCC One
- Automotive Sales
- Dealertrack
- Reynolds and Reynolds
- Internet Sales
- CDK
- Automotive Service Management
- General Repair
- Wholesale
- Automatic Data Processing
- Customer Retention
- Inspections
- Installation
- Drug Testing
- Estimating
- Merchandising
- Specifications
- Energetic
- Reimbursement
- Stocking
- Customer Satisfaction
- Closing
- Background Checks
- Retail
- Driving
- High School Diploma
- Friendliness
- Customer Relations
- Inventory Management
- Filing
- Team Building
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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