Automotive Service Advisor Jobs in Brockton, MA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Automotive Tire & Service Advisor
- Pawtucket, RI (23 miles from Brockton, MA)
- 7 hours ago
- Pawtucket, RI (23 miles from Brockton, MA)
- 7 hours ago
Were a busy aftermarket tire and service facility in Pawtucket, RI, looking for an experienced and customer-focused Automotive Service Advisor to join our team....
In PersonTruck & Trailer Service Advisor $60K-$120K+ - 2140K
- Promotive
- Cumberland, RI (21 miles from Brockton, MA)
- 1 day ago
- Cumberland, RI (21 miles from Brockton, MA)
- 1 day ago
Truck & Trailer Service Advisor Diesel & Fleet $60K$120K+ Location: Cumberland, RI Schedule: MondayFriday, 7:00 AM 5:00 PM Compensation: $60,000 $120,000+ annually (Base + Performance) Pay...
In PersonService AdvisorJob Code:SERADVISDepartment:ServiceDepartment #:0223Reports To:Service ManagerFLSA Status:Non-ExemptPay Structure:Base Hourly Rate + Commission and bonus opportunities based on...
In PersonService Advisor - Lexus Hingham
- Asbury Automotive Group
- Hingham, MA (10 miles from Brockton, MA)
- 16 days ago
- Hingham, MA (10 miles from Brockton, MA)
- 16 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
In PersonAutomotive Service Advisors, Writers / ASM
- Tasca Toyota Boston
- Boston, MA (19 miles from Brockton, MA)
- 25 days ago
- Boston, MA (19 miles from Brockton, MA)
- 25 days ago
700 Morrissey Boulevard, Boston, MA 02122 Automotive Service Advisor / Writer / ASM Customer Service and/or Sales Experience Required We Welcome Applicants From Industries Such As Travel, Hospitality...
In Person- Tesla, Inc.
- Dedham, MA (13 miles from Brockton, MA)
- 25 days ago
- Dedham, MA (13 miles from Brockton, MA)
- 25 days ago
What to Expect Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both...
In PersonService Advisor - BMW/MINI Boston
- Asbury Automotive
- Boston, MA (19 miles from Brockton, MA)
- 27 days ago
- Boston, MA (19 miles from Brockton, MA)
- 27 days ago
Service Advisor experience heavily preferredMust be a minimum of eighteen years of ageMust have a valid driver's licenseMust be able to pass pre-employment screening (background & drug test) Company...
In Person- Jack Madden Ford Sales Inc
- Norwood, MA (10 miles from Brockton, MA)
- 28 days ago
- Norwood, MA (10 miles from Brockton, MA)
- 28 days ago
Basic knowledge of automotive maintenance and repair processes. Proficient in using computer systems and service management software. Strong organizational skills and attention to detail....
In PersonService Advisor - BMW Pre-Owned & Service Center
- Asbury Automotive Group
- Boston, MA (19 miles from Brockton, MA)
- 30+ days ago
- Boston, MA (19 miles from Brockton, MA)
- 30+ days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
In PersonService Advisor - Toyota Medford NEW LOCATION
- Asbury Automotive
- Medford, MA (22 miles from Brockton, MA)
- 30+ days ago
- Medford, MA (22 miles from Brockton, MA)
- 30+ days ago
Compensation: $70,000-$150,000 (wage is comprised of base salary and % of department profit to be determined as part of pay plan)The final pay offered to a successful candidate will be dependent...
In PersonAutomotive Tire and Service Advisor - Norwood, MA
- The Goodyear Tire & Rubber Company
- Norwood, MA (10 miles from Brockton, MA)
- 30+ days ago
- Norwood, MA (10 miles from Brockton, MA)
- 30+ days ago
Maintenance Technician, Automotive Engine Technician, Brake Technician, Clutch Technician, Diesel Technician, Electrical Technician, Engine Technician, Exhaust Technician, Fuel Injection Technician...
In PersonService Advisor - Toyota Medford NEW LOCATION
- Asbury Automotive Group
- Boston, MA (19 miles from Brockton, MA)
- 30+ days ago
- Boston, MA (19 miles from Brockton, MA)
- 30+ days ago
About Asbury Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the...
In Person- Asbury Automotive Group
- Boston, MA (19 miles from Brockton, MA)
- 30+ days ago
- Boston, MA (19 miles from Brockton, MA)
- 30+ days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
In Person- Conklin Automotive Group
- Newton, MA (20 miles from Brockton, MA)
- 45+ days ago
- Newton, MA (20 miles from Brockton, MA)
- 45+ days ago
Description Conklin Automotive Group is seeking an enthusiastic and customer-oriented Automotive Service Advisor to join our dedicated service team....
In PersonService Advisor - Honda Seekonk
- Asbury Automotive Group
- Seekonk, MA (21 miles from Brockton, MA)
- 45+ days ago
- Seekonk, MA (21 miles from Brockton, MA)
- 45+ days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
In PersonDemographic Data for Brockton, MA
Moving to Brockton, MA? Find some basic demographic data about Brockton, MA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Brockton, MA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Brockton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Telecom
- Telephone Skills
- Service Advising
- Oil Changing
- Automotive Maintenance
- Fixed Operations
- Parts Management
- Finance & Insurance
- Automotive Repair
- CCC One
- Automotive Sales
- Dealertrack
- Reynolds and Reynolds
- Internet Sales
- CDK
- Automotive Service Management
- General Repair
- Wholesale
- Automatic Data Processing
- Customer Retention
- Inspections
- Installation
- Drug Testing
- Estimating
- Merchandising
- Specifications
- Energetic
- Reimbursement
- Stocking
- Customer Satisfaction
- Closing
- Background Checks
- Retail
- Driving
- High School Diploma
- Friendliness
- Customer Relations
- Inventory Management
- Filing
- Team Building
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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