Automotive Service Advisor Jobs in Massachusetts

An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.

To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.

1-15 of 32 Jobs
MSX Int.

Service Lane Consultant ( Hybrid )

Job Description MSX International is currently seeking candidates to function as Subject Matter Experts that will support the activity of the Field Service Development Managers in each assigned...

Automotive Service Advisor - Ira Ford Auburn

  • Auburn, MA
  • 60+ days ago
  • Auburn, MA
  • 60+ days ago

We are growing and looking for Quality Automotive Service Advisors to work with our Quality Dealership representing a Quality Product! We offer......

Service Advisor_2 (Toyota)

  • Norwood, MA
  • moments ago
  • Norwood, MA
  • moments ago

Nucar Toyota of Norwood is seeking a knowledgeable Service Advisor to work one-on-one with our customers, advising them on available service options and parts when their vehicles need repairs....

Ford Haverhill Service Advisor / Entry Level

  • Haverhill, MA
  • 2 days ago
  • Haverhill, MA
  • 2 days ago

AutoFair Ford of Haverhill is seeking a Service Advisor to join our team. Are you passionate about helping customers? Apply today! Benefits: Aggressive & Rewarding Compensation Package Medical,...

Service Advisor-Lyon-Waugh Auto Group

  • Peabody, MA
  • 3 days ago
  • Peabody, MA
  • 3 days ago

The Lyon-Waugh Auto Group, is looking for an experienced full-time Service Advisor to join our growing team. If youre someone who values teamwork, and takes pride in delivering top-tier customer...

Service Advisor Assistant

  • Boston, MA
  • 9 days ago
  • Boston, MA
  • 9 days ago

un Service Advisor Assistant (Dorchester) Quirk Auto Dealerships compensation: Competitive Wage employment type: job title: Service Advisor Assistant Quirk is currently seeking a Service Advisor...

Automotive Service Advisor- Honda North- ICL Autos

  • Danvers, MA
  • 10 days ago
  • Danvers, MA
  • 10 days ago

Honda North, An International Cars, Ltd., Inc. Company, is seeking a Full Time experienced Service Advisor to strengthen our talented team! Ideal candidates must be strong multi-taskers who enjoy...

Service Writer Parts Clerk

  • Chicopee, MA
  • 10 days ago
  • Chicopee, MA
  • 10 days ago

Job Description: We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid...

Service Writer Parts Clerk

  • Springfield, MA
  • 10 days ago
  • Springfield, MA
  • 10 days ago

Apply Job ID: 123598BR Type: Transportation Primary Location: Springfield, Massachusetts Date Posted: 06/24/2025 Job Details: Company Description Performance Foodservice, PFG's broadline...

Service Advisor (Nucar Honda)

  • Norwood, MA
  • 15 days ago
  • Norwood, MA
  • 15 days ago

At Nucar Honda, we're expanding our top-performing service team and are looking for a skilled Automotive Service Advisor to join us!...

Automotive Service Advisor/Assistant Manager

  • Fairhaven, MA
  • 16 days ago
  • Fairhaven, MA
  • 16 days ago

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or...

Automotive Service Advisor

  • Franklin, MA
  • 16 days ago
  • Franklin, MA
  • 16 days ago

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or...

Automotive Service Advisor Sign on BONUS

  • Acton, MA
  • 16 days ago
  • Acton, MA
  • 16 days ago

Midas of Acton is looking for a Service Advisor to join our team. Candidate must be familiar with vehicle service and be customer service oriented and sales oriented. Prior experience a plus but...

Service Advisor/Manager

  • North Dartmouth, MA
  • 16 days ago
  • North Dartmouth, MA
  • 16 days ago

Automotive Service Manager/Service Writer Be a part of Something Special - Great Organization, Great Culture!!! IDEAL CANDIDATE: Looking for a highly motivated Service Manager/ Service Writer!!!...

ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration

  • Boston, MA
  • 16 days ago
  • Boston, MA
  • 16 days ago

ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration, Combined Enrollment Services Job Description ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration, Combined Enrollment...

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Automotive Service Advisor Online Courses and Training Opportunities

iHireAutomotiveProfessionals curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Role of Automotive Service Advisor
This course is designed for both experienced professionals and for those who are just getting started in their careers. This course demonstrates how can you deliver an outstanding customer...
Road Traffic Safety in Automotive Engineering
Learn the fundamentals of passive and active safety in automotive engineering Engineers in the automotive industry are required to understand basic safety concepts. With increasing worldwide...
Model-Based Automotive Systems Engineering
Learn how to model and simulate system dynamics in automotive engineering Modeling, control design, and simulation are important tools supporting engineers in the development of automotive...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Automotive Service Advisor Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireAutomotiveProfessionals research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Automotive Service Advisor positions.



Highest Education Level

Automotive Service Advisors in Massachusetts offer the following education background
High School or GED
32.3%
Bachelor's Degree
20.4%
Vocational Degree or Certification
19.0%
Associate's Degree
17.2%
Master's Degree
5.3%
Some College
4.0%
Some High School
1.3%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Automotive Service Advisors in Massachusetts
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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