Automotive Service Advisor Jobs in Massachusetts
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Automotive Service Advisor (4-Day Work Week) - Ira Toyota of Orleans
- Orleans, MA
- 10 days ago
- Orleans, MA
- 10 days ago
To support our growth, we are looking for a Quality Automotive Service Advisor with our Quality Dealership representing the Quality Toyota Product!...
We are looking for Quality Automotive Service Advisors to work with our Quality Dealership representing the Quality Product!...
Automotive Service Advisor (4-Day Work Week) - Ira Toyota of Hyannis
- Hyannis, MA
- 90+ days ago
- Hyannis, MA
- 90+ days ago
You need Automotive Service Advisor Experience is a Plus....
You need Automotive Service Advisor Experience is Required....
Service Writer - Brockton MA 98 Westgate Dr, Brockton, MA 02301, USA Req #724 Monday, February 17, 2025 TITLE: Service Writer REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt /...
Service Advisor (Marshfield) Quirk Auto Dealerships compensation: Competitive Wage employment type: job title: Service Advisor Quirk Auto is currently seeking a Service Advisor to join our busy...
Automotive Service Advisor (4-Day Work Week) - Ira Toyota of Hyannis
- Barnstable, MA
- 6 days ago
- Barnstable, MA
- 6 days ago
You need Automotive Service Advisor Experience is a Plus....
Nucar Chevrolet of Lowell is looking for career oriented Service Advisors to join our growing and busy team! The goal of this position is to efficiently and professionally assist our customers...
Tesla Motors is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and...
Automotive Service Advisor (4-Day Work Week) - Ira Subaru
- Danvers, MA
- 8 days ago
- Danvers, MA
- 8 days ago
Service Advisor Experience is a Plus....
We are growing and looking for Quality Automotive Service Advisors to work with our Quality Dealership representing a Quality Product! We offer......
You need Automotive Service Advisor Experience is Preferred....
Service Advisor, Diesel and Heavy Duty Truck - Second Shift
- Shrewsbury, MA
- 9 days ago
- Shrewsbury, MA
- 9 days ago
Job Type Full-time Description Advantage Truck Group (ATG) New Englands premier Freightliner and Western Star dealer, is looking for a self-motivated individual to contribute to the operations of...
Automotive Tire and Service Advisor - Roslindale, MA
- Roslindale, MA
- 14 days ago
- Roslindale, MA
- 14 days ago
Automotive Tire and Service Advisor - Roslindale, MA Date: Feb 25, 2025 Location: Roslindale, MA, US, 02131-3935 Company: Goodyear Job Req ID: JR-40094604 Goodyear. More Driven. IMMEDIATELY...
You need Automotive Service Advisor Experience is Preferred....
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Massachusetts
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Parts Management
- Automotive Sales
- Auto Sales
- CCC One
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Customer Relations
- Retail
- High School Diploma
- Driving
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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