Automotive Service Advisor Jobs in Massachusetts
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.

Job Description MSX International is currently seeking candidates to function as Subject Matter Experts that will support the activity of the Field Service Development Managers in each assigned...
We are growing and looking for Quality Automotive Service Advisors to work with our Quality Dealership representing a Quality Product! We offer......
Nucar Toyota of Norwood is seeking a knowledgeable Service Advisor to work one-on-one with our customers, advising them on available service options and parts when their vehicles need repairs....
AutoFair Ford of Haverhill is seeking a Service Advisor to join our team. Are you passionate about helping customers? Apply today! Benefits: Aggressive & Rewarding Compensation Package Medical,...
The Lyon-Waugh Auto Group, is looking for an experienced full-time Service Advisor to join our growing team. If youre someone who values teamwork, and takes pride in delivering top-tier customer...
un Service Advisor Assistant (Dorchester) Quirk Auto Dealerships compensation: Competitive Wage employment type: job title: Service Advisor Assistant Quirk is currently seeking a Service Advisor...
Honda North, An International Cars, Ltd., Inc. Company, is seeking a Full Time experienced Service Advisor to strengthen our talented team! Ideal candidates must be strong multi-taskers who enjoy...
Job Description: We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid...
Apply Job ID: 123598BR Type: Transportation Primary Location: Springfield, Massachusetts Date Posted: 06/24/2025 Job Details: Company Description Performance Foodservice, PFG's broadline...
At Nucar Honda, we're expanding our top-performing service team and are looking for a skilled Automotive Service Advisor to join us!...
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or...
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or...
Midas of Acton is looking for a Service Advisor to join our team. Candidate must be familiar with vehicle service and be customer service oriented and sales oriented. Prior experience a plus but...
Automotive Service Manager/Service Writer Be a part of Something Special - Great Organization, Great Culture!!! IDEAL CANDIDATE: Looking for a highly motivated Service Manager/ Service Writer!!!...
ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration
- Boston, MA
- 16 days ago
- Boston, MA
- 16 days ago
ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration, Combined Enrollment Services Job Description ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration, Combined Enrollment...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Massachusetts
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Policy Development
- Telecom
- Implementation
- Complaint Resolution
- Oil Changing
- Automotive Maintenance
- Fixed Operations
- Service Advising
- Automotive Sales
- Auto Sales
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Estimating
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Stocking
- Closing
- Background Checks
- Retail
- Customer Relations
- High School Diploma
- Driving
- Friendliness
- Inventory Management
- Regulations
- Multitasking
- Team Building
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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