Automotive Service Advisor Jobs in Massachusetts
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Service Writer - Needham MA 444 Hillside Ave, Needham Heights, MA 02494, USA Req #750 Saturday, June 7, 2025 TITLE: Service Writer REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION:...
un ***NOW HIRING*** AUTOMOTIVE SERVICE WRITER / MANAGER (Bedford) RIGGIO AUTO REPAIR INC image 1 of 1 180 GREAT RD near WEBBER compensation: DISCUSSED AT INTERVIEW employment type: experience...
6067 - Westborough - 170 Turnpike Road, Westborough, Massachusetts, 01581 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by...
un Service Advisor (Quincy) Quirk Auto Dealerships compensation: Competitive Wage employment type: experience level: no experience required job title: Service Advisor Quirk Auto is currently...
6067 - Westborough - 170 Turnpike Road, Westborough, Massachusetts, 01581 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by...
About The Role As a Customer Service Advisor you work alongside our lettings teams across the business to ensure that each tenancy starts on a positive footing and that our landlords are able to...
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
EXPERIENCED SERVICE WRITER (ROCKLAND) SUPREME MUFFLER AND BRAKE 218 VFW DRIVE compensation: TO BE DETERMINED BY EXPERIENCE employment type: experience level: senior level job title: Mechanic...
To support our growth, we are looking for Quality Automotive Service Advisors to work with our Quality Dealership representing the Quality Product!...
Automotive Tire and Service Advisor - Roslindale, MA
- Boston, MA
- 30+ days ago
- Boston, MA
- 30+ days ago
Goodyear. More Driven.** **IMMEDIATELY HIRING!!! - APPLY TODAY!!!** Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment,...
Automotive Service Advisor (4-Day Work Week) - Ira Toyota of Danvers
- Danvers, MA
- 30+ days ago
- Danvers, MA
- 30+ days ago
To support our growth, we are looking for Quality Automotive Service Advisors to work with our Quality Dealership representing the Quality Toyota Product!...
Career wheels spinning but getting nowhere? Looking for your "Dream" Career? Put yourself in the driver's seat! Nucar Volkswagen of Norwood, 1280 Providence Hwy, Norwood, MA 02062, is currently...
You need Automotive Service Advisor Experience is Required....
Automotive Service Advisor (4-Day Work Week) - Ira Toyota of Hyannis
- Barnstable, MA
- 45+ days ago
- Barnstable, MA
- 45+ days ago
You need Automotive Service Advisor Experience is a Plus....
Professional Service Advisor-Chevrolet (Chevrolet Lowell)
- Lowell, MA
- 45+ days ago
- Lowell, MA
- 45+ days ago
Nucar Chevrolet of Lowell is looking for career oriented Service Advisors to join our growing and busy team! The goal of this position is to efficiently and professionally assist our customers...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Massachusetts
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Automotive Maintenance
- Oil Changing
- Fixed Operations
- Service Advising
- Parts Management
- Automotive Sales
- Auto Sales
- Automotive Repair
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Automatic Data Processing
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Stocking
- Energetic
- Closing
- Background Checks
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Regulations
- Inventory Management
- Multitasking
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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