Customer Service Rep Jobs in Chesapeake, VA
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
If you are looking for an opportunity to work for a fast growing, family-owned dealership, Cavalier Lincoln is for you! Cavalier Lincoln is always looking for a qualified individuals to join our...
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 60+ days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 60+ days ago
If you are looking for an opportunity to work for a fast growing, family owned dealership, Cavalier Ford Lincoln is for you! Cavalier Ford Lincoln is always looking for a qualified individuals to...
Automotive Billing Clerk/Capping Clerk/Inventory Clerk
- Chesapeake, VA
- 90+ days ago
- Chesapeake, VA
- 90+ days ago
and Reynolds) Self-motivation and the ability to work in a team environment Highly organized and detail oriented Previous experience preferred An impressive work-ethic Strong communication, presentation...
Demographic Data for Chesapeake, VA
Moving to Chesapeake, VA? Find some basic demographic data about Chesapeake, VA below.
Customer Service Rep Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Rep Jobs in Chesapeake, VA
Required or preferred licenses and certifications for Customer Service Rep positions.
Highest Education Level
Customer Service Reps in Chesapeake, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Listening
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Import and Export
- Consultative Sales
- Leasing
- Wellness
- Telephone Skills
- Product Knowledge
- Diabetes
- Referrals
- Willingness To Learn
- C-Level Sales
- Finance & Insurance
- Automotive Sales
- Auto Sales
- Internet Sales
- Reynolds and Reynolds
- CDK
- Sales Training
- Quality Control Inspection
- Drug Testing
- Merchandising
- Customer Satisfaction
- Energetic
- Finance
- Procurement
- Background Checks
- Retail
- Customer Relationship Management
- Customer Relations
- Driving
- High School Diploma
- Friendliness
- Negotiation
- Accounting
- Inventory Management
- Filing
- Multitasking
- Regulations
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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