Customer Service Rep Jobs in Virginia
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
If you are looking for an opportunity to work for a fast growing, family-owned dealership, Cavalier Lincoln is for you! Cavalier Lincoln is always looking for a qualified individuals to join our...
Automotive Sales Associate Starr Motors, Suffolk, Virginia
- Suffolk, VA
- 45+ days ago
- Suffolk, VA
- 45+ days ago
Ready to launch or advance your automotive career in Virginia? Join Starr Motors in Suffolk as an Automotive Sales Associate and dive into a high-paying role at a trusted dealership in the Hampton...
If you are looking for an opportunity to work for a fast growing, family owned dealership, Cavalier Ford Lincoln is for you! Cavalier Ford Lincoln is always looking for a qualified individuals to...
Automotive Billing Clerk/Capping Clerk/Inventory Clerk
- Chesapeake, VA
- 60+ days ago
- Chesapeake, VA
- 60+ days ago
and Reynolds) Self-motivation and the ability to work in a team environment Highly organized and detail oriented Previous experience preferred An impressive work-ethic Strong communication, presentation...
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Customer Service Rep Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Rep Jobs in Virginia
Required or preferred licenses and certifications for Customer Service Rep positions.
Highest Education Level
Customer Service Reps in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Listening
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Import and Export
- Consultative Sales
- Reception
- Leasing
- Wellness
- Telephone Skills
- Product Knowledge
- Personal Lines
- Diabetes
- Referrals
- Willingness To Learn
- C-Level Sales
- Finance & Insurance
- Automotive Sales
- Auto Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- Sales Training
- Quality Control Inspection
- Drug Testing
- Merchandising
- Customer Satisfaction
- Energetic
- Background Checks
- Finance
- Procurement
- Retail
- Accounting
- Customer Relations
- Customer Relationship Management
- High School Diploma
- Driving
- Friendliness
- Negotiation
- Filing
- Inventory Management
- Multitasking
- Microsoft Office
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Rep Related Career Advice Articles
Women and Cars: Driving into the Future
Women make up 47% of the workforce, purchase 52% of all new cars in the US and influence more than 85% of auto sales, so why are they so underrepresented in the industry?
Read article »
Resume Writing Tips for Automotive General Managers & General Sales Managers
Get tips from the experts at iHireAutomotiveProfessionals on how to write an interview-winning automotive general manager or general sales manager resume.
Read article »
Your Guide to a Successful Mechanic Apprenticeship
Discover the key to a successful mechanic apprenticeship. Learn how to get a mechanic apprenticeship and excel in the automotive industry.
Read article »