Customer Service Rep Jobs
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! Were not your standard dealership or group of dealerships and we are pretty darn...
Ultimate Rides of FDL is seeking a motivated and experienced sales associate to sell the pre-owned inventory. Hours are 9am to 7pm Monday thru Friday with 1 day off Saturdays are 9am to 4pm YOU...
America's Car-Mart is seeking a dynamic and self-motivated Automotive Sales Associate to join our friendly team. If you have previous experience in retail sales, excellent customer service skills,...
Automotive Billing Clerk Holler-Classic Family of Dealerships Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 10 dealerships serving the Central Florida...
7974 - Raleigh CEC - 8520 Glenwood Avenue, Raleigh, North Carolina, 27612 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Experience Consultant, you will...
Commercial Vehicle Sales Consultant Job Details Job Location Mercedes Benz of West Chester - West Chester, OH Description Mercedes Benz of West Chester, a Hudson Automotive company, is looking for...
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Apply Job Type Full-time Description Are you ready to Be All In and grow with a company that values hard work, attention to detail, and a team-first mindset? Preston Automotive Group is looking...
Tag & Title Clerk Candidate must be detail oriented and highly organized. CDK experience is preferred but not necessary. At least 2 years of Automotive Tag & Title experience required. We offer:...
The Ed Napleton Automotive Group is looking for our next Cashier/Receptionist. This is an exciting opportunity in a growing, fast-paced industry. Located at Elmhurst Acura/KIA, the Cashier is...
Dealership:L0552 Wilde Honda Wilde Honda Commission pay plan with over 6-figure income potential. Wilde Honda, part of Lithia & Driveway is looking for a professional Car Sales Representative to...
Mercedes Benz of West Chester, a Hudson Automotive company, is looking for a self-motivated and career-driven Commercial Vehicle Sales Consultant to join our growing team. Hudson Automotive, a 3rd...
Experienced Automotive Sales Advisor 2125 N University Ave, Provo, UT 84604, USA Req #6592 Friday, April 18, 2025 About Asbury Larry H Miller Automotive Group is part of Asbury Automotive Group...
Automotive Sales Advisor 10990 S Auto Mall Dr, Sandy, UT 84070, USA Req #2840 Friday, April 18, 2025 About Asbury Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is...
Automotive Sales Associate Battleground Kia - 3.1 Burlington, NC Job Details Estimated: $62.7K - $121K a year 1 day ago Benefits Paid holidays Dental insurance 401(k) Vision insurance Life...
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Salary for Customer Service Rep Jobs Nationwide
Required or preferred licenses and certifications for Customer Service Rep positions.
Highest Education Level
Customer Service Reps offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Inbound/Outbound Calling
- Listening
- Cashier Skills
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Business to Business Sales
- Consultative Sales
- Reception
- Payment Processing
- Leasing
- Wellness
- Genetics
- Diabetes
- Referrals
- Service Sales
- Complaint Resolution
- Long-Term Disability
- Customer Relationship Management
- Automotive Sales
- Auto Sales
- Internet Sales
- CDK
- General Repair
- Sales Training
- Quality Control Inspection
- Drug Testing
- Merchandising
- Customer Satisfaction
- Energetic
- Finance
- Background Checks
- Customer Relations
- Accounting
- Retail
- High School Diploma
- Driving
- Negotiation
- Friendliness
- Filing
- Inventory Management
- Multitasking
- Regulations
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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