Customer Service Rep Jobs
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
America's Car-Mart is seeking a dynamic and self-motivated Automotive Sales Associate to join our friendly team. If you have previous experience in retail sales, excellent customer service skills,...
Stew Hansen Buick GMC, a Ken Garff Automotive Dealership is in a state of growth and is currently looking for a Sales Advisor that aligns with our core values and acts with respect, integrity,...
Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! Were not your standard dealership or group of dealerships and we are pretty darn...
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Automotive Cashier/Receptionist- Honda North- ICL Autos
- Danvers, MA
- 4 days ago
- Danvers, MA
- 4 days ago
Honda North, an International Cars, Ltd., Inc. company, is looking for a Part Time Evening Receptionist. The principal function of the Receptionist is to provide excellent customer service by...
The Ed Napleton Automotive Group is looking for our next Cashier Receptionist. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Valley Hyundai, the Cashier...
Automotive Sales Advisor-Koons Kia of Owings Mills
- Owings Mills, MD
- 7 days ago
- Owings Mills, MD
- 7 days ago
About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are...
Do you have the BasilDRIVE? D edication R espect I ntegrity V alue E xecution. Joe Basil Chevrolet is WNYs leader in Chevrolet Commercial Vehicle sales! Basil offers one of the largest Commercial...
Penske Automotive Group is looking for an experienced Accounting Clerk to join our team in Edison, New Jersey, and help deliver extraordinary customer experiences. JOIN OUR TEAM At Penske...
Join Our Team! Sales Associate at Toys For Trucks About Us Toys For Trucks, a leading retailer for automotive accessories since 1989, seeks passionate individuals to join our team. We offer a...
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Title Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a...
Start a Rewarding Sales Career - No Car Sales Experience Needed! Sunset Kia of Venice is Hiring Friendly, Motivated People Like You! Looking for a fresh career path with real growth and earning...
Part-Time Closer Automotive Cashier - Florence Buick GMC
- Florence, KY
- 19 days ago
- Florence, KY
- 19 days ago
Job Details Job Location : 26-Florence Buick-GMC - Florence, KY Salary Range : Undisclosed Description Cash in on a Great Opportunity – Join Us as an Automotive Service Cashier! JEFF WYLER...
Job Details Job Location : 26-Florence Buick-GMC - Florence, KY Salary Range : Undisclosed Description Cash in on a Great Opportunity – Join Us as an Automotive Service Cashier! JEFF WYLER...
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Salary for Customer Service Rep Jobs Nationwide
Required or preferred licenses and certifications for Customer Service Rep positions.
Highest Education Level
Customer Service Reps offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Listening
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Import and Export
- Consultative Sales
- Reception
- Payment Processing
- Leasing
- Wellness
- Telephone Skills
- Product Knowledge
- Diabetes
- Referrals
- Willingness To Learn
- C-Level Sales
- Finance & Insurance
- Automotive Sales
- Auto Sales
- Internet Sales
- Reynolds and Reynolds
- CDK
- General Repair
- Sales Training
- Quality Control Inspection
- Drug Testing
- Merchandising
- Customer Satisfaction
- Energetic
- Finance
- Procurement
- Background Checks
- Retail
- Friendliness
- Customer Relations
- Customer Relationship Management
- High School Diploma
- Negotiation
- Driving
- Inventory Management
- Filing
- Multitasking
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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