Customer Service Rep Jobs

A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.

A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.

1-15 of 83 Jobs

Automotive Sales Associate

  • Okmulgee, OK
  • 1 day ago
  • Okmulgee, OK
  • 1 day ago

America's Car-Mart is seeking a dynamic and self-motivated Automotive Sales Associate to join our friendly team. If you have previous experience in retail sales, excellent customer service skills,...

Luxury Vehicle Sales Consultant - Westside Lexus

  • Houston, TX
  • 2 days ago
  • Houston, TX
  • 2 days ago

Westside Lexus is seeking full-time, experienced automotive Sales Consultants for our high-volume dealership. Our sales consultants are passionate about proving guests with the finest new and...

Automotive Sales Associate

  • Las Vegas, NV
  • 4 days ago
  • Las Vegas, NV
  • 4 days ago

Automotive Sales Associate JRJ Investments, Inc. - 3.3 Las Vegas, NV Job Details Full-time Estimated: $30.5K - $68.6K a year 18 hours ago Benefits Dental insurance Vision insurance 401(k) matching...

Automotive Billing Clerk

  • New Braunfels, TX
  • 4 days ago
  • New Braunfels, TX
  • 4 days ago

About Us Kahlig Auto Group is an industry leading automotive retailer comprised of 12 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of...

Tag and Title Clerk DARCARS Mount Kisco

  • Mount Kisco, NY
  • 5 days ago
  • Mount Kisco, NY
  • 5 days ago

DARCARS Automotive Group is now hiring an Automotive Tag & Title Clerk! Position Summary: DARCARS Automotive Group is seeking a full-time Tag and Title Clerk to join our team immediately. We are...

Automotive Sales Associate Tooele Motor Company, Tooele, Utah

  • Tooele, UT
  • 6 days ago
  • Tooele, UT
  • 6 days ago

Ready to launch or advance your sales career in Utah? Join Tooele Motor Company in Tooele as an Automotive Sales Associate and step into a high-paying role with no prior auto industry experience...

Tag and Title Clerk

  • Humble, TX
  • 6 days ago
  • Humble, TX
  • 6 days ago

Space City Toyota 5.0 Tag and Title Clerk Sign in to apply Humble, TX Sign in to apply Title Clerk - Space City Toyota Location: Humble, TX Pay: $18-$24/hour (based on experience) Space City...

Automotive Cashier/Receptionist (Part-Time)

  • Saint Peters, MO
  • 6 days ago
  • Saint Peters, MO
  • 6 days ago

The Ed Napleton Automotive Group is looking for our next Automotive Cashier/Receptionist. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Automotive in St....

Automotive Tag & Title Clerk

  • Suitland, MD
  • 6 days ago
  • Suitland, MD
  • 6 days ago

Tag & Title Clerk Candidate must be detail oriented and highly organized. CDK experience is preferred but not necessary. At least 2 years of Automotive Tag & Title experience required. We offer:...

Office Administrator / Tag and Title Clerk

  • Laurel, MD
  • 6 days ago
  • Laurel, MD
  • 6 days ago

Office Administrator and Tag and Title Clerk Location: Laurel, MD Company: Auto Finance Center Job Type: Full-Time Salary: Competitive Based on Experience Industry: Automotive / Auto Finance About...

Automotive Sales Advisor

  • Avondale, AZ
  • 6 days ago
  • Avondale, AZ
  • 6 days ago

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! Were not your standard dealership or group of dealerships and we are pretty darn...

AAA Tag and Title Clerk ( In-Store Sales)

  • Clifton Heights, PA
  • 6 days ago
  • Clifton Heights, PA
  • 6 days ago

Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...

Automotive Sales Advisor Cadillac

  • Woodside, NY
  • 6 days ago
  • Woodside, NY
  • 6 days ago

Cadillac of Long Island City Sales Consultant Do you possess a passion for guiding others and the ambition to thrive at the highest level? Empire Cadillac invites a seasoned sales professional to...

Automotive Cashier/Receptionist

  • FL
  • 8 days ago
  • FL
  • 8 days ago

The Ed Napleton Automotive Group is looking for our next Cashier/Receptionist. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Clermont Chrysler Dodge Jeep...

Automotive Sales Advisor - Honda Salt Lake

  • Salt Lake City, UT
  • 8 days ago
  • Salt Lake City, UT
  • 8 days ago

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! Were not your standard dealership or group of dealerships and we are pretty darn...

Customer Service Rep Online Courses and Training Opportunities

iHireAutomotiveProfessionals curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Rep Jobs Nationwide

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireAutomotiveProfessionals research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Rep positions.



Highest Education Level

Customer Service Reps offer the following education background
High School or GED
42.9%
Vocational Degree or Certification
17.1%
Associate's Degree
14.0%
Bachelor's Degree
13.7%
Some High School
5.0%
Some College
4.3%
Master's Degree
2.5%
Doctorate Degree
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Reps
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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