Customer Service Rep Jobs
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
Job Description EchoPark Automotive is hiring a Tag & Title Specialist for our dealership in New Braunfels, TX. Our Tag & Title Specialist will play an important role in processing car deals,...
America's Car-Mart is seeking a dynamic and self-motivated Automotive Sales Associate to join our friendly team. If you have previous experience in retail sales, excellent customer service skills,...
Automotive Sales Advisor Chevrolet Empire Chevrolet Of Hicksville - Hicksville, NY 11801 Posted: 05/14/2025 Employment: Full-time Pay: $52,000.00 - $125,000.00 per Year Department: Sales...
- Fort Worth, TX
- 19 hours ago
- Fort Worth, TX
- 19 hours ago
sales, automotive sales, public relations, salesperson, salesman, saleswoman, selling, car sales, automotive salesperson, car salesman, customer service, retail, account executive, account executive...
Join Our Team as an Automotive Sales Associate Are you passionate about cars and customer service? Our Automotive Sales Associates are key players in driving sales and leases of new and used...
Were currently looking for a motivated Auto Sales Associate to join our growing team. Why Join Us?...
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Title Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a...
Advance Your Career as a Sales Consultant Lincoln of Cincinnati 9620 Montgomery Rd., Cincinnati, OH 45242 Excellence. Prestige. Unparalleled Service. At Lincoln of Cincinnati, we are committed to...
Salary Not Available Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $29k - $37k Per Year Automotive Sales Associate Gunther Motor Company Occupation:...
Direct Auto Sales Specialist (2774) - Direct Auto
- Chattanooga, TN
- 2 days ago
- Chattanooga, TN
- 2 days ago
Direct Auto Sales Specialist (2774) - Direct Auto Allstate Insurance paid holidays, tuition reimbursement United States, Tennessee, Chattanooga Jun 10, 2025 National General is a part of The Allstate...
Sales, Cellular Sales, Furniture Sales...
Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores,...
Tag and Title Specialist EchoPark Automotive - 3.4 Duluth, GA Job Details Full-time $20 an hour 1 day ago Qualifications Mid-level Full Job Description Company Description EchoPark Automotive is...
DARCARS Automotive Group is now hiring an Automotive Tag & Title Clerk! Position Summary: DARCARS Automotive Group is seeking a full-time Tag and Title Clerk to join our team immediately. We are...
Job Description EchoPark Automotive is hiring a Tag & Title Specialist for our Duluth, GA dealership. Our Tag & Title Specialist will play a crucial role in processing car deals, verifying costs...
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Salary for Customer Service Rep Jobs Nationwide
Required or preferred licenses and certifications for Customer Service Rep positions.
Highest Education Level
Customer Service Reps offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Listening
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Import and Export
- Consultative Sales
- Reception
- Leasing
- Wellness
- Telephone Skills
- Diabetes
- Referrals
- Willingness To Learn
- C-Level Sales
- Service Sales
- Finance & Insurance
- Automotive Sales
- Auto Sales
- Internet Sales
- CDK
- Customer Retention
- Sales Training
- Quality Control Inspection
- Drug Testing
- Merchandising
- Customer Satisfaction
- Energetic
- Finance
- Procurement
- Background Checks
- Customer Relations
- Customer Relationship Management
- Retail
- Accounting
- Driving
- High School Diploma
- Negotiation
- Friendliness
- Filing
- Regulations
- Inventory Management
- Multitasking
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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