Customer Service Rep Jobs in Saint James, NY
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
- West Islip, NY (13 miles from Saint James, NY)
- 21 days ago
- West Islip, NY (13 miles from Saint James, NY)
- 21 days ago
Join our team at Empire Jeep Chrysler of West Islip! Are you passionate about helping others and driven by success? Ready to step up and lead with purpose? Empire Jeep Chrysler is seeking an...
Automotive Sales Advisor Chevrolet
- Hicksville, NY (19 miles from Saint James, NY)
- 60+ days ago
- Hicksville, NY (19 miles from Saint James, NY)
- 60+ days ago
Sales Associate Empire Automotive Group Hicksville Chevrolet Our award-winning dealership is looking for a sales leader to represent America's top-selling SUV, Trucks and Electrified Vehicles....
Automotive Sales Advisor Mazda
- Huntington Station, NY (10 miles from Saint James, NY)
- 60+ days ago
- Huntington Station, NY (10 miles from Saint James, NY)
- 60+ days ago
Empire Mazda of Huntington: Sales Consultant Are you passionate about sales and helping others? Are you ready to take that extra step as a leader? Mazda of Huntington has an opportunity for an...
Empire Automotive Group Volvo of Smithtown: Sales Consultant Are you passionate about sales and helping others? Are you ready to take that extra step as a leader? Smithtown Volvo has an...
Demographic Data for Saint James, NY
Moving to Saint James, NY? Find some basic demographic data about Saint James, NY below.
Customer Service Rep Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Rep Jobs in Saint James, NY
Required or preferred licenses and certifications for Customer Service Rep positions.
Highest Education Level
Customer Service Reps in Saint James, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Listening
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Import and Export
- Consultative Sales
- Reception
- Leasing
- Wellness
- Telephone Skills
- Product Knowledge
- Personal Lines
- Diabetes
- Referrals
- Willingness To Learn
- C-Level Sales
- Finance & Insurance
- Automotive Sales
- Auto Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- Sales Training
- Quality Control Inspection
- Drug Testing
- Goal Oriented
- Merchandising
- Customer Satisfaction
- Energetic
- Procurement
- Background Checks
- Finance
- Retail
- Accounting
- Customer Relations
- Customer Relationship Management
- Driving
- High School Diploma
- Friendliness
- Negotiation
- Filing
- Inventory Management
- Multitasking
- Microsoft Office
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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