Customer Service Rep Jobs in New York
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
DARCARS Automotive Group is now hiring an Automotive Tag & Title Clerk! Position Summary: DARCARS Automotive Group is seeking a full-time Tag and Title Clerk to join our team immediately. We are...
Cadillac of Long Island City Sales Consultant Do you possess a passion for guiding others and the ambition to thrive at the highest level? Empire Cadillac invites a seasoned sales professional to...
Join our team at Empire Jeep Chrysler of West Islip! Are you passionate about helping others and driven by success? Ready to step up and lead with purpose? Empire Jeep Chrysler is seeking an...
Join the Drive at Audi of Brooklyn! Are you passionate about helping others and driven by success? Ready to step up and lead with purpose? Audi of Brooklyn is seeking an experienced sales...
Sales Associate Empire Automotive Group Hicksville Chevrolet Our award-winning dealership is looking for a sales leader to represent America's top-selling SUV, Trucks and Electrified Vehicles....
Automotive Sales Advisor Mazda
- Huntington Station, NY
- 60+ days ago
- Huntington Station, NY
- 60+ days ago
Empire Mazda of Huntington: Sales Consultant Are you passionate about sales and helping others? Are you ready to take that extra step as a leader? Mazda of Huntington has an opportunity for an...
Empire Automotive Group Volvo of Smithtown: Sales Consultant Are you passionate about sales and helping others? Are you ready to take that extra step as a leader? Smithtown Volvo has an...
Empire Automotive Group Hyundai New Rochelle is seeking a FULL TIME Service CASHIER, a dedicated professional with strong interpersonal skills who shares our companys passions for excellence. If...
Demographic Data for New York
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Customer Service Rep Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Rep Jobs in New York
Required or preferred licenses and certifications for Customer Service Rep positions.
Highest Education Level
Customer Service Reps in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Listening
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Import and Export
- Consultative Sales
- Reception
- Leasing
- Wellness
- Telephone Skills
- Product Knowledge
- Personal Lines
- Diabetes
- Referrals
- Willingness To Learn
- C-Level Sales
- Finance & Insurance
- Automotive Sales
- Auto Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- Sales Training
- Quality Control Inspection
- Drug Testing
- Merchandising
- Customer Satisfaction
- Energetic
- Background Checks
- Finance
- Procurement
- Retail
- Accounting
- Customer Relations
- Customer Relationship Management
- High School Diploma
- Driving
- Friendliness
- Negotiation
- Filing
- Inventory Management
- Multitasking
- Microsoft Office
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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