Customer Service Rep Jobs in New York, NY
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
BRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group-...
Automotive Sales Advisor Cadillac
- Woodside, NY (4 miles from New York, NY)
- 30+ days ago
- Woodside, NY (4 miles from New York, NY)
- 30+ days ago
Cadillac of Long Island City Sales Consultant Do you possess a passion for guiding others and the ambition to thrive at the highest level? Empire Cadillac invites a seasoned sales professional to...
- Brooklyn, NY (3 miles from New York, NY)
- 30+ days ago
- Brooklyn, NY (3 miles from New York, NY)
- 30+ days ago
Join the Drive at Audi of Brooklyn! Are you passionate about helping others and driven by success? Ready to step up and lead with purpose? Audi of Brooklyn is seeking an experienced sales...
Automotive Sales Advisor Nissan
- Hillside, NJ (12 miles from New York, NY)
- 45+ days ago
- Hillside, NJ (12 miles from New York, NY)
- 45+ days ago
Empire Nissan of Hillside: Sales Consultant Are you passionate about sales and helping others? Are you ready to take that extra step as a leader? Nissan of Hillside has an opportunity for an...
Automotive Sales Advisor Chevrolet
- Hicksville, NY (24 miles from New York, NY)
- 60+ days ago
- Hicksville, NY (24 miles from New York, NY)
- 60+ days ago
Sales Associate Empire Automotive Group Hicksville Chevrolet Our award-winning dealership is looking for a sales leader to represent America's top-selling SUV, Trucks and Electrified Vehicles....
Demographic Data for New York, NY
Moving to New York, NY? Find some basic demographic data about New York, NY below.
Customer Service Rep Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Rep Jobs in New York, NY
Required or preferred licenses and certifications for Customer Service Rep positions.
Highest Education Level
Customer Service Reps in New York, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Listening
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Import and Export
- Consultative Sales
- Leasing
- Wellness
- Telephone Skills
- Product Knowledge
- Diabetes
- Referrals
- Willingness To Learn
- C-Level Sales
- Finance & Insurance
- Automotive Sales
- Auto Sales
- Internet Sales
- Reynolds and Reynolds
- CDK
- Sales Training
- Quality Control Inspection
- Drug Testing
- Merchandising
- Customer Satisfaction
- Energetic
- Finance
- Procurement
- Background Checks
- Retail
- Customer Relationship Management
- Customer Relations
- Driving
- High School Diploma
- Friendliness
- Negotiation
- Accounting
- Inventory Management
- Filing
- Multitasking
- Regulations
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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