Customer Service Rep Jobs in Laurel, MD
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
Automotive Tag & Title Clerk Sheehy Toyota of Laurel Laurel, MD Full Time Sheehy Auto Stores is honored to win the 2024 Baltimore Sun, Richmond Times Dispatch, and Washington Post Top Workplaces...
Experienced Automotive Tag & Title Clerk
- Alexandria, VA (21 miles from Laurel, MD)
- 13 days ago
- Alexandria, VA (21 miles from Laurel, MD)
- 13 days ago
Experienced Automotive Tag & Title Clerk Sheehy Honda Alexandria, VA Full Time Sheehy Auto Stores is honored to win the 2024 Baltimore Sun, Richmond Times Dispatch, and Washington Post Top...
Automotive Tag and Title Clerk
- Silver Spring, MD (8 miles from Laurel, MD)
- 30+ days ago
- Silver Spring, MD (8 miles from Laurel, MD)
- 30+ days ago
DARCARS Automotive Group Automotive Tag and Title Clerk Maryland - Accounting - Silver Spring, MD - Full Time DARCARS Automotive Group is now hiring an Automotive Tag & Title Clerk! Position...
- Columbia, MD (7 miles from Laurel, MD)
- 90+ days ago
- Columbia, MD (7 miles from Laurel, MD)
- 90+ days ago
Antwerpen Automotive Group in the Columbia Auto Park is actively hiring sales consultants! What We're Looking For Our Award - Winning Sales Department is looking for driven, dynamic, and energetic...
Automotive Sales Advisor-Koons Kia of Owings Mills
- Owings Mills, MD (23 miles from Laurel, MD)
- 90+ days ago
- Owings Mills, MD (23 miles from Laurel, MD)
- 90+ days ago
Automotive Sales Advisor-Koons Kia of Owings Mills Owings Mills, MD, USA Req #6255 Thursday, February 20, 2025 About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is...
Customer Service/ Automotive Sales Associate Trainee
- Clarksville, MD (8 miles from Laurel, MD)
- 90+ days ago
- Clarksville, MD (8 miles from Laurel, MD)
- 90+ days ago
Join the Antwerpen Nissan of Clarksville Team! Are you passionate about cars and looking for an exciting career in the automotive industry? Antwerpen Nissan of Clarksville is seeking a highly...
Demographic Data for Laurel, MD
Moving to Laurel, MD? Find some basic demographic data about Laurel, MD below.
Customer Service Rep Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Rep Jobs in Laurel, MD
Required or preferred licenses and certifications for Customer Service Rep positions.
Highest Education Level
Customer Service Reps in Laurel, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Listening
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Import and Export
- Consultative Sales
- Leasing
- Wellness
- Telephone Skills
- Product Knowledge
- Diabetes
- Referrals
- Willingness To Learn
- C-Level Sales
- Finance & Insurance
- Automotive Sales
- Auto Sales
- Internet Sales
- Reynolds and Reynolds
- CDK
- Sales Training
- Quality Control Inspection
- Drug Testing
- Merchandising
- Customer Satisfaction
- Energetic
- Finance
- Procurement
- Background Checks
- Retail
- Customer Relationship Management
- Customer Relations
- Driving
- High School Diploma
- Friendliness
- Negotiation
- Accounting
- Inventory Management
- Filing
- Multitasking
- Regulations
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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