Customer Service Rep Jobs in Maryland
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
Tag & Title Clerk Candidate must be detail oriented and highly organized. CDK experience is preferred but not necessary. At least 2 years of Automotive Tag & Title experience required. We offer:...
Antwerpen Automotive Group in the Columbia Auto Park is actively hiring sales consultants! What We're Looking For Our Award - Winning Sales Department is looking for driven, dynamic, and energetic...
Heritage Chevrolet/Buick in Owings Mills is now hiring Sales Associates at all levels! Become a part of a winning team! Experience Everything MileOne has to Offer: - Competitive compensation...
DARCARS Automotive Group is now hiring an Automotive Tag & Title Clerk! Position Summary: DARCARS Automotive Group is seeking a full-time Tag and Title Clerk to join our team immediately. We are...
Automotive Sales Advisor-Koons Kia of Owings Mills
- Owings Mills, MD
- 30+ days ago
- Owings Mills, MD
- 30+ days ago
Automotive Sales Advisor-Koons Kia of Owings Mills Owings Mills, MD, USA Req #6255 Thursday, February 20, 2025 About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is...
Customer Service/ Automotive Sales Associate Trainee
- Clarksville, MD
- 30+ days ago
- Clarksville, MD
- 30+ days ago
Join the Antwerpen Nissan of Clarksville Team! Are you passionate about cars and looking for an exciting career in the automotive industry? Antwerpen Nissan of Clarksville is seeking a highly...
Heritage is now hiring Sales Associates at all levels at our Chrysler Dodge Jeep RAM Owings Mills location! Our Sales Associates are dedicated to providing MileOne customers with an unparalleled...
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
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Title Synonyms
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Salary for Customer Service Rep Jobs in Maryland
Highest Education Level
Customer Service Reps in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Listening
- Cashier Skills
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Consultative Sales
- Reception
- Payment Processing
- Leasing
- Wellness
- Genetics
- Product Knowledge
- Diabetes
- Referrals
- Results Oriented
- Willingness To Learn
- Service Sales
- Long-Term Disability
- Auto Sales
- Automotive Sales
- Internet Sales
- Reynolds and Reynolds
- CDK
- General Repair
- Sales Training
- Drug Testing
- Customer Satisfaction
- Energetic
- Finance
- Background Checks
- Accounting
- Customer Relations
- Driving
- Retail
- High School Diploma
- Negotiation
- Friendliness
- Filing
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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