Customer Service Rep Jobs in Orlando, FL
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
- Winter Park, FL (3 miles from Orlando, FL)
- 2 days ago
- Winter Park, FL (3 miles from Orlando, FL)
- 2 days ago
Automotive Billing Clerk Holler-Classic Family of Dealerships Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 10 dealerships serving the Central Florida...
- Sanford, FL (20 miles from Orlando, FL)
- 4 days ago
- Sanford, FL (20 miles from Orlando, FL)
- 4 days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Don Mealey Sport Subaru, now in our new state-of-the-art facility, is looking for an Automotive Sales Associate who will play an active role in the sales department. At Don Mealey Sport Subaru we...
- Kissimmee, FL (16 miles from Orlando, FL)
- 28 days ago
- Kissimmee, FL (16 miles from Orlando, FL)
- 28 days ago
The Ed Napleton Automotive Group is looking for our Sales Associate. This is an exciting opportunity in a growing, fast-paced industry. Located at *Napleton Kissimmee CDJR, the Sales Associate is...
Demographic Data for Orlando, FL
Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.
Customer Service Rep Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Rep Jobs in Orlando, FL
Required or preferred licenses and certifications for Customer Service Rep positions.
Highest Education Level
Customer Service Reps in Orlando, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Inbound/Outbound Calling
- Listening
- Cashier Skills
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Business to Business Sales
- Consultative Sales
- Reception
- Call Center Experience
- Payment Processing
- Leasing
- Wellness
- Telephone Skills
- Genetics
- Diabetes
- Referrals
- Service Sales
- Complaint Resolution
- Long-Term Disability
- Customer Relationship Management
- Automotive Sales
- Auto Sales
- Internet Sales
- CDK
- General Repair
- Sales Training
- Quality Control Inspection
- Drug Testing
- Merchandising
- Customer Satisfaction
- Energetic
- Finance
- Background Checks
- Customer Relations
- Accounting
- Retail
- High School Diploma
- Driving
- Negotiation
- Friendliness
- Filing
- Inventory Management
- Regulations
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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