Customer Service Rep Jobs in Florida
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
Automotive Billing Clerk Holler-Classic Family of Dealerships Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 10 dealerships serving the Central Florida...
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Don Mealey Sport Subaru, now in our new state-of-the-art facility, is looking for an Automotive Sales Associate who will play an active role in the sales department. At Don Mealey Sport Subaru we...
Tag and Title Clerk - Mercedes Benz of Fort Myers
- Fort Myers, FL
- 13 days ago
- Fort Myers, FL
- 13 days ago
Job Description Our Title Clerk will be responsible for the processing of all car deals. This includes but not limited to verifying costs for the accounting department, including the costs of...
Automotive Cashier/Receptionist
- Palm Beach Gardens, FL
- 21 days ago
- Palm Beach Gardens, FL
- 21 days ago
The Ed Napleton Automotive Group is looking for our next Cashier/Receptionist. This is an exciting opportunity in a growing, fast-paced industry. Located at North Palm Hyundai, the...
The Ed Napleton Automotive Group is looking for our Sales Associate. This is an exciting opportunity in a growing, fast-paced industry. Located at *Napleton Kissimmee CDJR, the Sales Associate is...
The Ed Napleton Automotive Group is looking for our next Cashier/Receptionist. This is an exciting opportunity in a growing, fast-paced industry. Located at West Palm Beach Hyundai, the...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Customer Service Rep Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Rep Jobs in Florida
Required or preferred licenses and certifications for Customer Service Rep positions.
Highest Education Level
Customer Service Reps in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Inbound/Outbound Calling
- Listening
- Cashier Skills
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Business to Business Sales
- Consultative Sales
- Reception
- Payment Processing
- Leasing
- Wellness
- Genetics
- Diabetes
- Referrals
- Service Sales
- Complaint Resolution
- Long-Term Disability
- Customer Relationship Management
- Automotive Sales
- Auto Sales
- Internet Sales
- CDK
- General Repair
- Sales Training
- Quality Control Inspection
- Drug Testing
- Merchandising
- Customer Satisfaction
- Energetic
- Finance
- Background Checks
- Customer Relations
- Accounting
- Retail
- High School Diploma
- Driving
- Negotiation
- Friendliness
- Filing
- Inventory Management
- Multitasking
- Regulations
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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