Customer Service Rep Jobs in Mission Hills, CA

A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.

A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.

1-7 of 7 Jobs

Automotive Sales Associate

  • City of Industry, CA (22 miles from Mission Hills, CA)
  • 21 hours ago
  • City of Industry, CA (22 miles from Mission Hills, CA)
  • 21 hours ago

Full job description We are looking for an Automotive Sales Associate with a CA Sales License to join our growing team! The right candidate will be ambitious, have excellent interpersonal skills,...

Automotive Billing Clerk - Jaguar Land Rover Los Angeles

  • Los Angeles, CA (23 miles from Mission Hills, CA)
  • 8 days ago
  • Los Angeles, CA (23 miles from Mission Hills, CA)
  • 8 days ago

Job Description Our Billing Clerk will be responsible for the processing of all car deals. This includes but not limited to verifying costs for the accounting department, including the costs of...

Automotive Sales Associate

  • Los Angeles, CA (23 miles from Mission Hills, CA)
  • 28 days ago
  • Los Angeles, CA (23 miles from Mission Hills, CA)
  • 28 days ago

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We're not your standard dealership or group of dealerships and we are pretty darn...

Automotive Sales Associate

  • Mission Hills, CA
  • 30+ days ago
  • Mission Hills, CA
  • 30+ days ago

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We're not your standard dealership or group of dealerships and we are pretty darn...

Automotive Sales Associate

  • Culver City, CA (19 miles from Mission Hills, CA)
  • 30+ days ago
  • Culver City, CA (19 miles from Mission Hills, CA)
  • 30+ days ago

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! Were not your standard dealership or group of dealerships and we are pretty darn...

Automotive Sales Associate

  • Simi Valley, CA (18 miles from Mission Hills, CA)
  • 60+ days ago
  • Simi Valley, CA (18 miles from Mission Hills, CA)
  • 60+ days ago

At Simi Valley Toyota, we strive to make every customer a customer for life. Happy employees make happy clients, and we reward individuals who are ready to work hard and stay motivated. Every...

Automotive Sales Associate

  • Glendale, CA (11 miles from Mission Hills, CA)
  • 60+ days ago
  • Glendale, CA (11 miles from Mission Hills, CA)
  • 60+ days ago

LAUNCH YOUR SALES CAREER WITH NEW CENTURY VOLKSWAGEN! Have you been considering the automotive industry and wondering how to break in? Do you have prior experience working in a fast-paced retail...

Demographic Data for Mission Hills, CA

Moving to Mission Hills, CA? Find some basic demographic data about Mission Hills, CA below.


Local
National
18,895
477
Medium/Sm

Customer Service Rep Online Courses and Training Opportunities

iHireAutomotiveProfessionals curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Selling as a Customer Service Rep
Providing exceptional customer service, while also selling products and services effectively, is no easy task. In this course, we'll talk about some strategies you can use to increase the chances...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

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Salary for Customer Service Rep Jobs in Mission Hills, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireAutomotiveProfessionals research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Rep positions.



Highest Education Level

Customer Service Reps in Mission Hills, CA offer the following education background
High School or GED
42.8%
Vocational Degree or Certification
17.2%
Associate's Degree
14.1%
Bachelor's Degree
13.7%
Some High School
5.0%
Some College
4.3%
Master's Degree
2.5%
Doctorate Degree
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Reps in Mission Hills, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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