Automotive Service Advisor Jobs in Virginia Beach, VA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 15 hours ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 15 hours ago
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before...
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal...
Automotive Service Advisor - Hall Toyota
- Virginia Beach, VA
- 6 days ago
- Virginia Beach, VA
- 6 days ago
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Automotive Service Advisor - Hall Virginia Beach
- Virginia Beach, VA
- 26 days ago
- Virginia Beach, VA
- 26 days ago
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Automotive Customer Service Advisor
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 60+ days ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 60+ days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Toyota Experienced Service Advisor
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 90+ days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 90+ days ago
Are you an experienced Service Advisor with excellent customer service skills? We need to talk!! First Team Toyota is exploding with business! JOIN A LEADER IN THE AUTOMOBILE INDUSTRY! AND AN...
Service Advisor - Southern Auto Group
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 90+ days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 90+ days ago
Have you worked as an Automotive Service Advisor?? Have you been hoping for a career that works with customers face-to-face and NOT IN A CUBICLE????...
Demographic Data for Virginia Beach, VA
Moving to Virginia Beach, VA? Find some basic demographic data about Virginia Beach, VA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Virginia Beach, VA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Virginia Beach, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Parts Management
- Total Loss
- Automotive Sales
- Auto Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Automotive Service Advisor Related Career Advice Articles
Your Guide to a Successful Mechanic Apprenticeship
Discover the key to a successful mechanic apprenticeship. Learn how to get a mechanic apprenticeship and excel in the automotive industry.
Read article »
Resume Writing Tips for Automotive General Managers & General Sales Managers
Get tips from the experts at iHireAutomotiveProfessionals on how to write an interview-winning automotive general manager or general sales manager resume.
Read article »
Women and Cars: Driving into the Future
Women make up 47% of the workforce, purchase 52% of all new cars in the US and influence more than 85% of auto sales, so why are they so underrepresented in the industry?
Read article »