Automotive Service Advisor Jobs in Springfield, VA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Service Advisor - Rockville Audi
- Rockville, MD (21 miles from Springfield, VA)
- 10 hours ago
- Rockville, MD (21 miles from Springfield, VA)
- 10 hours ago
Rockville, MD Service Advisor - Rockville Audi in Rockville, MD at Sonic Automotive Date Posted: 4/29/2025 JOB SNAPSHOT Employee Type: Full-time Location: 1125 Rockville Pike Rockville, MD 20852...
Automotive Customer Service Advisor
- Woodbridge, VA (11 miles from Springfield, VA)
- 11 hours ago
- Woodbridge, VA (11 miles from Springfield, VA)
- 11 hours ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Service Advisor - Rockville Audi
- Rockville, MD (21 miles from Springfield, VA)
- 14 hours ago
- Rockville, MD (21 miles from Springfield, VA)
- 14 hours ago
Job Description The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. Duties and Responsibilities:...
Dealership: L0598 Priority Toyota Springfield Are You a Rockstar Service Advisor Looking for a Better Opportunity? Priority Toyota Springfield is Looking for you! Priority Toyota Springfield is...
Automotive Service Advisor-MINI
- Gaithersburg, MD (24 miles from Springfield, VA)
- 4 days ago
- Gaithersburg, MD (24 miles from Springfield, VA)
- 4 days ago
Automotive Service Advisor MINI of Montgomery County Great Opportunity at MINI of Montgomery county - Fun and energetic brand. Highest Dollars per repair order in our auto group....
Automotive Customer Service Advisor
- Manassas, VA (11 miles from Springfield, VA)
- 6 days ago
- Manassas, VA (11 miles from Springfield, VA)
- 6 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
- Suitland, MD (19 miles from Springfield, VA)
- 10 days ago
- Suitland, MD (19 miles from Springfield, VA)
- 10 days ago
TOYOTA Service Advisor Rare Opportunity to Join Team Passport Auto. One of the largest and most successful automotive groups in the DC area. Wage/Salary Compensation Information: Service Advisor...
- Suitland, MD (19 miles from Springfield, VA)
- 10 days ago
- Suitland, MD (19 miles from Springfield, VA)
- 10 days ago
BMW Service Advisor Rare Opportunity to Join Team Passport Auto. One of the largest and most successful automotive groups in the DC area. Wage/Salary Compensation Information: Service Advisor 50k...
Automotive Service Advisor - Mercedes-Benz Silver Spring
- Silver Spring, MD (21 miles from Springfield, VA)
- 11 days ago
- Silver Spring, MD (21 miles from Springfield, VA)
- 11 days ago
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
- Chantilly, VA (11 miles from Springfield, VA)
- 12 days ago
- Chantilly, VA (11 miles from Springfield, VA)
- 12 days ago
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications Provides a complete and accurate written cost estimate for labor...
- New Carrollton, MD (23 miles from Springfield, VA)
- 13 days ago
- New Carrollton, MD (23 miles from Springfield, VA)
- 13 days ago
Service Advisor experience highly preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background) Benefits Competitive...
Automotive Service Advisor - Mercedes-Benz Silver Spring
- Washington, DC (14 miles from Springfield, VA)
- 13 days ago
- Washington, DC (14 miles from Springfield, VA)
- 13 days ago
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Electric Power Generation (Epg) Service Advisor
- Sudley Springs, VA (14 miles from Springfield, VA)
- 15 days ago
- Sudley Springs, VA (14 miles from Springfield, VA)
- 15 days ago
Carter Machinery Location: Manassas, VA 20109, USA Category: Service Operations Posted Date: April 11, 2025 Requisition_Number: ELECT005175 Schedule: Full Time EOE Statement Equal Opportunity...
- Sterling, VA (16 miles from Springfield, VA)
- 16 days ago
- Sterling, VA (16 miles from Springfield, VA)
- 16 days ago
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Field Service Advisor in Dulles, Virginia. The...
Electric Power Generation (Epg) Service Advisor
- Manassas, VA (11 miles from Springfield, VA)
- 20 days ago
- Manassas, VA (11 miles from Springfield, VA)
- 20 days ago
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an Electric Power Generation (EPG) Service Advisor in...
Demographic Data for Springfield, VA
Moving to Springfield, VA? Find some basic demographic data about Springfield, VA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Springfield, VA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Springfield, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Parts Management
- Total Loss
- Automotive Sales
- Auto Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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