Automotive Service Advisor Jobs in Richmond, VA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Automotive Tire and Service Advisor - Richmond, VA Date: Jul 10, 2025 Location: Richmond, VA, US, 23225-6412 Company: Goodyear Job Req ID: JR-40096461 Goodyear. More Driven. IMMEDIATELY HIRING!!!...
The Automotive Service Advisor helps manage the center of communications for all repair activities and acts as a liaison between customers and the dealership....
- Ashland, VA (12 miles from Richmond, VA)
- 11 days ago
- Ashland, VA (12 miles from Richmond, VA)
- 11 days ago
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Service Center Richmond - Downtown JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to...
Let customers who are waiting know they will be helped soon This is not an all inclusive list of duties and responsibilities Automotive Service Advisor Nissan of Richmond Richmond, VA, USA 2 days ago...
Experienced Automotive Service Advisor- 4 Day Work Week
- Midlothian, VA (11 miles from Richmond, VA)
- 25 days ago
- Midlothian, VA (11 miles from Richmond, VA)
- 25 days ago
The Automotive Service Advisor helps manage the center of communications for all repair activities and acts as a liaison between customers and the dealership....
Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 37-location Kenworth and Isuzu truck dealership group, is looking for a Service Advisor (2nd Shift) to join our...
Automotive Service Advisor / Writer Up to $75k & Weekends Off Midlothian
- Richmond, VA
- 30+ days ago
- Richmond, VA
- 30+ days ago
Service Advisor / Writer Location: 1680 Mall Dr, Richmond, VA 23235 Job Overview: As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look...
- Midlothian, VA (11 miles from Richmond, VA)
- 45+ days ago
- Midlothian, VA (11 miles from Richmond, VA)
- 45+ days ago
7242 - Midlothian - 901 Murray Olds Dr, Midlothian, Virginia, 23114 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by...
- Richmond, VA (2 miles from Richmond, VA)
- 45+ days ago
- Richmond, VA (2 miles from Richmond, VA)
- 45+ days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Benefits: Dental insurance Employee discounts Free uniforms Health insurance Automotive Experiences to Sale and order Compensation: $16.00 - $20.00 per hour From flat tires and oil changes to rotor...
- Henrico, VA (6 miles from Richmond, VA)
- 60+ days ago
- Henrico, VA (6 miles from Richmond, VA)
- 60+ days ago
Midas of Richmond cares about our community and we care about creating the best possible experience for our customers. As a Service Writer/Advisor, you will be joining the highest performing team...
Automotive Tire and Service Advisor - Glen Allen, VA
- Glen Allen, VA (6 miles from Richmond, VA)
- 90+ days ago
- Glen Allen, VA (6 miles from Richmond, VA)
- 90+ days ago
Goodyear. More Driven. IMMEDIATELY HIRING!!! APPLY TODAY!!! Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with...
Demographic Data for Richmond, VA
Moving to Richmond, VA? Find some basic demographic data about Richmond, VA below.
Automotive Service Advisor Online Courses and Training Opportunities
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Salary for Automotive Service Advisor Jobs in Richmond, VA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Richmond, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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