Automotive Service Advisor Jobs in Richmond, VA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Sheehy Auto Stores
- North Chesterfield, VA (6 miles from Richmond, VA)
- 4 days ago
- North Chesterfield, VA (6 miles from Richmond, VA)
- 4 days ago
& Reynolds or similar DMS proficiency preferred Must have strong customer communication skills both in-person and on the phone Strong organizational skills Must be able to manage in a fast-paced work...
In PersonElectric Power Generation (Epg) Field Service Advisor
- Carter Machinery Company
- Mechanicsville, VA (15 miles from Richmond, VA)
- 6 days ago
- Mechanicsville, VA (15 miles from Richmond, VA)
- 6 days ago
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an Electric Power Generation (EPG) Field Service...
In PersonOurisman, Trusted Tradition Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman....
In Person- All Roads
- Ashland, VA (12 miles from Richmond, VA)
- 30+ days ago
- Ashland, VA (12 miles from Richmond, VA)
- 30+ days ago
Service Advisor Ashland, VA | Vermeer All Roads Make an immediate impact at Vermeer All Roads in Ashland, VA as a Service Advisor. Act as the first point of contact for our service department and...
In Person- AAA Mid-Atlantic
- Midlothian, VA (11 miles from Richmond, VA)
- 45+ days ago
- Midlothian, VA (11 miles from Richmond, VA)
- 45+ days ago
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Advisor 1, Car Care Customer Service & Sales for...
In PersonAutomotive Tire and Service Advisor - Richmond, VA
- The Goodyear Tire & Rubber Company
- Richmond, VA
- 45+ days ago
- Richmond, VA
- 45+ days ago
Let's Connect APPLY TODAY To Schedule Your On Site Interview!Text Goodyear to 66866 to connect with a recruiter! Goodyear owns and operates more than 580 tire and auto service centers nationwide....
In PersonAutomotive Service Advisor / Writer Up to $70k & Weekends Off Brandermill
- Christian Brother Automotive
- Midlothian, VA (11 miles from Richmond, VA)
- 60+ days ago
- Midlothian, VA (11 miles from Richmond, VA)
- 60+ days ago
Service Advisor / Writer Location: 6801 Temie Lee Pkwy, Midlothian, VA 23112 - Coming Soon!...
In PersonThe Automotive Service Advisor acts as a liaison between customers and the service department, greeting customers, understanding their vehicle's needs, and communicating those needs to technicians....
In PersonDemographic Data for Richmond, VA
Moving to Richmond, VA? Find some basic demographic data about Richmond, VA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Richmond, VA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Richmond, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Telecom
- Telephone Skills
- Service Advising
- Oil Changing
- Automotive Maintenance
- Fixed Operations
- Automotive Repair
- CCC One
- Automotive Sales
- Dealertrack
- Reynolds and Reynolds
- Internet Sales
- CDK
- Automotive Service Management
- General Repair
- Wholesale
- Automatic Data Processing
- Quality Control Inspection
- Customer Retention
- Inspections
- Installation
- Drug Testing
- Estimating
- Merchandising
- Specifications
- Energetic
- Reimbursement
- Stocking
- Customer Satisfaction
- Closing
- Background Checks
- Retail
- Driving
- High School Diploma
- Friendliness
- Customer Relations
- Inventory Management
- Filing
- Team Building
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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