Automotive Service Advisor Jobs in Ohio
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
The Glockner Family of Dealerships has 20 Rooftops with over 176 years of experience and an elevated level of dedication to our communities' customers. With outstanding employees who are...
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Honda of Mentor, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences.** **JOIN OUR TEAM** At Penske Automotive...
Back Customer Service Advisor #12-7977 Delphos, Ohio, United States Apply Apply for this job now! Apply Location Delphos, OH Market Findlay Work Hours per Week 40 Requirements High school diploma...
Customer Service Advisor - Cherry Grove - Cincinnati, OH
- Cincinnati, OH
- 3 days ago
- Cincinnati, OH
- 3 days ago
Back Customer Service Advisor - Cherry Grove #32-7903 | Posted 05/09/2025 Cincinnati, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office. The employee...
Customer Service Advisor - Boardman - Youngstown, OH
- Youngstown, OH
- 3 days ago
- Youngstown, OH
- 3 days ago
Back Customer Service Advisor - Boardman #24-7881 Youngstown, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office. The employee will work their...
Customer Service Advisor - Montgomery - Cincinnati, OH
- Cincinnati, OH
- 3 days ago
- Cincinnati, OH
- 3 days ago
Back Customer Service Advisor - Montgomery #32-7885 | Posted 05/01/2025 Cincinnati, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office. The employee...
Customer Service Advisor - Centerville - Centerville, OH
- Centerville, OH
- 3 days ago
- Centerville, OH
- 3 days ago
Back Customer Service Advisor - Centerville #32-7876 | Posted 05/01/2025 Centerville, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office. The employee...
Back Customer Service Advisor - Harrison #32-7732 | Posted 03/21/2025 Harrison, Ohio, United States Apply Apply for this job now! Apply Location LOCATION: This position is 100% in office. The...
Customer Service Advisor Float - Streetsboro - Streetsboro, OH
- Streetsboro, OH
- 3 days ago
- Streetsboro, OH
- 3 days ago
Back Customer Service Advisor Float - Streetsboro #23-7749 Multiple Locations Apply Apply for this job now! Apply Location This position is 100% in office. The employee will work full time in an...
Work at Home Customer Service Advisor (Ohio residents)
- Columbus, OH
- 3 days ago
- Columbus, OH
- 3 days ago
About the Role** **_Role: Full time | Remote Ohio residents_** Looking for a work-from-home opportunity that will help you make the move from a job to a rewarding career? This role can provide the...
Remote WorkAutomotive Service Advisor - Summary Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required, and prepare repair...
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Ohio
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Automotive Maintenance
- Service Advising
- Oil Changing
- Fixed Operations
- Finance & Insurance
- Automotive Sales
- Auto Sales
- Automotive Repair
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Automatic Data Processing
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Estimating
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Stocking
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Regulations
- Inventory Management
- Sales
- Multitasking
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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