Automotive Service Advisor Jobs in Cleveland, OH
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Northfield, OH (16 miles from Cleveland, OH)
- 10 days ago
- Northfield, OH (16 miles from Cleveland, OH)
- 10 days ago
Service Advisor ABOUT THE ORGANIZATIONWe are Spitzer Autoworld! We are a fourth generation family owned business since 1904 and are still going strong! We have 28 locations with 15 new vehicle...
- Westlake, OH (12 miles from Cleveland, OH)
- 16 days ago
- Westlake, OH (12 miles from Cleveland, OH)
- 16 days ago
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Automotive Service Advisor - Rocky River - CLOSED ON SUNDAY
- Rocky River, OH (8 miles from Cleveland, OH)
- 18 days ago
- Rocky River, OH (8 miles from Cleveland, OH)
- 18 days ago
Manager Development Program Launch your career today as a Service Advisor in our Management Development Program that will take you from an entry level Service Advisor all the way up to a Store...
Customer Service Advisor/Call Center- Cleveland Clinic Main Campus
- Cleveland, OH
- 19 days ago
- Cleveland, OH
- 19 days ago
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by...
METRO LEXUS needs a Service Advisor for our growing business. We have a large volume so there is ample opportunity to earn a great income. Pay is based on a guaranteed salary and a percentage of...
- Mentor, OH (22 miles from Cleveland, OH)
- 45+ days ago
- Mentor, OH (22 miles from Cleveland, OH)
- 45+ days ago
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications Provides a complete and accurate written cost estimate for labor...
Maintenance Specialist / Service Writer
- Hudson, OH (21 miles from Cleveland, OH)
- 45+ days ago
- Hudson, OH (21 miles from Cleveland, OH)
- 45+ days ago
Fleet Response’s mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters...
Remote WorkDemographic Data for Cleveland, OH
Moving to Cleveland, OH? Find some basic demographic data about Cleveland, OH below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Cleveland, OH
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Cleveland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Parts Management
- Total Loss
- Automotive Sales
- Auto Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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