Automotive Service Advisor Jobs in Raleigh, NC
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Service Advisor - AutoPark Honda
- Cary, NC (8 miles from Raleigh, NC)
- 1 day ago
- Cary, NC (8 miles from Raleigh, NC)
- 1 day ago
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last...
Experienced Service Advisor - Johnson Subaru of Cary
- Cary, NC (8 miles from Raleigh, NC)
- 4 days ago
- Cary, NC (8 miles from Raleigh, NC)
- 4 days ago
Johnson Subaru of Cary has the exciting opportunity to expand its team with the addition of a Full-Time Experienced Automotive Service Advisor!...
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last...
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last...
Automotive Service Advisor - Genesis of Cary
- Cary, NC (8 miles from Raleigh, NC)
- 14 days ago
- Cary, NC (8 miles from Raleigh, NC)
- 14 days ago
Genesis of Cary has the exciting opportunity to expand its team with the addition of a Full-Time Automotive Service Advisor!...
Part Time Automotive Tire and Service Advisor - Raleigh, NC
- Raleigh, NC
- 21 days ago
- Raleigh, NC
- 21 days ago
Goodyear. More Driven. IMMEDIATELY HIRING!!! APPLY TODAY!!! Just Tires is an automotive service provider that has a high focus on customer experience and satisfaction. We offer a fun, fast-paced...
Service Advisor - Leith Chrysler Dodge Jeep Ram Wendell
- Wendell, NC (13 miles from Raleigh, NC)
- 27 days ago
- Wendell, NC (13 miles from Raleigh, NC)
- 27 days ago
Job Description: Job Duties: Prepares service estimates, sells routine maintenance/repair services and conducts follow-ups regarding unsold services and customer inquires Performs opening and...
7102 - Raleigh - 8520 Glenwood Ave, Raleigh, North Carolina, 27612 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting...
Experienced Service Advisor - Johnson Lexus of Raleigh
- Raleigh, NC
- 60+ days ago
- Raleigh, NC
- 60+ days ago
Johnson Lexus of Raleigh is now accepting applications for Full-Time, Experienced Automotive Service Advisors for several of our Johnson Automotive Dealerships in the Triangle....
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
- Cary, NC (8 miles from Raleigh, NC)
- 60+ days ago
- Cary, NC (8 miles from Raleigh, NC)
- 60+ days ago
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Why Choose a Career with the...
Automotive Customer Service Advisor
- Fuquay Varina, NC (19 miles from Raleigh, NC)
- 60+ days ago
- Fuquay Varina, NC (19 miles from Raleigh, NC)
- 60+ days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Demographic Data for Raleigh, NC
Moving to Raleigh, NC? Find some basic demographic data about Raleigh, NC below.
Automotive Service Advisor Online Courses and Training Opportunities
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Salary for Automotive Service Advisor Jobs in Raleigh, NC
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Raleigh, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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