Automotive Service Advisor Jobs in North Carolina
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Stevenson-Hendrick Honda Wilmington Location: 6720 Market Street, Wilmington, North Carolina 28405 Hendrick Automotive Group is hiring for a Full Time Service Advisor at Stevenson-Hendrick Honda...
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to...
BMW of Wilmington, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences....
Start Your Adventure with Blue Compass RV - Now Hiring a Rockstar Service Advisor! Are you passionate about helping people? Love the RV lifestyle or want to be part of an industry that's all about...
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Why Choose a Career with the...
Benefits: 401(k) Bonus based on performance Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Training & development 401(k) matching Company parties...
Company Overview At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation,...
Experienced Service Advisor - Johnson Lexus of Raleigh
- Raleigh, NC
- 18 days ago
- Raleigh, NC
- 18 days ago
Johnson Lexus of Raleigh is now accepting applications for Full-Time, Experienced Automotive Service Advisors for several of our Johnson Automotive Dealerships in the Triangle....
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last...
Automotive Tire and Service Advisor - Wake Forest, NC
- Wake Forest, NC
- 20 days ago
- Wake Forest, NC
- 20 days ago
Automotive Tire and Service Advisor - Wake Forest, NC Date: May 24, 2025 Location: Wake Forest, NC, US, 27587-7487 Company: Goodyear Job Req ID: JR-40094179 Goodyear. More Driven. IMMEDIATELY...
PRIMARY FUNCTION: This position is responsible for coordinating and scheduling all service repair work into the shop and field in an effort to maximize department production capabilities. This...
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Genesis of Cary has the exciting opportunity to expand its team with the addition of a Full-Time Automotive Service Advisor!...
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in North Carolina
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Policy Development
- Telecom
- Implementation
- Complaint Resolution
- Oil Changing
- Automotive Maintenance
- Fixed Operations
- Service Advising
- Automotive Sales
- Auto Sales
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Estimating
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Stocking
- Closing
- Background Checks
- Retail
- Customer Relations
- High School Diploma
- Driving
- Friendliness
- Inventory Management
- Regulations
- Multitasking
- Team Building
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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