Automotive Service Advisor Jobs in North Carolina
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Who We Are: At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to...
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Why Choose a Career with the...
Barbour-Hendrick Honda Greenville Location: 3300 South Memorial Dr, Greenville, North Carolina 27834 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair...
Job Description Summary As a Service Advisor, you will be a key member of our service team, responsible for providing outstanding customer service and ensuring the smooth operation of the service...
Start your journey with Blue Compass RV as we are looking for a Service Advisor to join our team. WHAT WE HAVE TO OFFER Blue Compass RV based out of Fort Lauderdale is the fastest growing RV...
7197 - South Boulevard - 10510 Cadillac St, Pineville, North Carolina, 28134 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service...
Service Advisor Assistant- Hall Hyundai Elizabeth City
- Elizabeth City, NC
- 8 days ago
- Elizabeth City, NC
- 8 days ago
Hall Hyundai in Elizabeth City is expanding and we need to add a reliable and customer-service focused team member to our Service Team. We believe in promoting from within! This is a great...
Automotive Tire and Service Advisor - Knightdale, NC
- Knightdale, NC
- 9 days ago
- Knightdale, NC
- 9 days ago
Goodyear. More Driven. IMMEDIATELY HIRING!!! APPLY TODAY!!! Just Tires is an automotive service provider that has a high focus on customer experience and satisfaction. We offer a fun, fast paced...
Honda Automotive Service Advisor Honda Automotive Service Advisor locations Hendrick Honda Bradenton time type Full time posted on Posted Yesterday job requisition id R-72566 Hendrick Honda Bradenton...
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service...
Hendrick Chrysler Dodge Jeep Ram FIAT of Concord Location: 7630 Hendrick Auto Plaza NW, Concord, North Carolina 28027 Hendrick Automotive Group is seeking a Service Advisor with experience in...
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at Dutch Miller Automotive. We welcome you to apply for a...
It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Why Choose a Career with...
Refers to service history, inspects vehicle, and recommends additional needed service....
Service Center Charlotte - Tyvola Rd JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited...
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in North Carolina
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Parts Management
- Automotive Sales
- Auto Sales
- CCC One
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Customer Relations
- Retail
- High School Diploma
- Driving
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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