Automotive Service Advisor Jobs in North Carolina
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal...
7974 - Raleigh CEC - 8520 Glenwood Avenue, Raleigh, North Carolina, 27612 CarMax, the way your career should be! Provide an Iconic Customer Experience As a Customer Service Consultant, you will be...
Remote WorkAuto Service Advisors, $36,000 - $75,000 Plus, Experience Reqd
- Winston Salem, NC
- 2 days ago
- Winston Salem, NC
- 2 days ago
Service Advisor: 1 - 2+ years of experience as an Automotive Service Advisor or in a related customer service role within the automotive industry Dealership experience is a HUGE PLUS!...
Auto Service Advisors, $100,000 Opportunity, Experience Reqd
- Cary, NC
- 2 days ago
- Cary, NC
- 2 days ago
Advisor/Writer and have a pattern of 'sticking around'....
Speedco and Loves Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader....
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Why Choose a Career with the...
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last...
Previous service advising and/or sales experience (1-3 years preferably in a dealership). Working knowledge of the mechanical operations of vehicles....
Hendrick Toyota Apex Location: 1210 Laura Village Dr, Apex, North Carolina 27523 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for...
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Andean Chrysler Dodge Jeep Ram of Franklin is hiring now for an Automotive Service Advisor! Service Advisor experience is required, as well as being motivated and having a great attitude!...
7185 - Greensboro NC - 3412 W Wendover Ave, Greensboro, North Carolina, 27407 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer...
Hendrick Toyota Wilmington Location: 5640 Market St, Wilmington, North Carolina 28405 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for...
Who We Are: At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to...
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in North Carolina
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Service Advising
- Fixed Operations
- Oil Changing
- Parts Management
- Total Loss
- Automotive Sales
- Auto Sales
- Automotive Repair
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Automatic Data Processing
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Merchandising
- Specifications
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Friendliness
- Coaching
- Inventory Management
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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