Automotive Service Advisor Jobs in North Carolina
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last...
Johnson Subaru of Cary has the exciting opportunity to expand its team with the addition of a Full-Time Experienced Automotive Service Advisor!...
Start Your Adventure with Blue Compass RV - Now Hiring a Rockstar Service Advisor! Are you passionate about helping people? Love the RV lifestyle or want to be part of an industry that's all about...
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last...
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Why Choose a Career with the...
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last...
Genesis of Cary has the exciting opportunity to expand its team with the addition of a Full-Time Automotive Service Advisor!...
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to...
Automotive Service Advisor Job Details Job Location Liberty Ford of Fayetteville - Fayetteville, NC Salary Range $70000.00 - $100000.00 Commission/year Job Shift Open to Closing Description $80k-$100k...
Part Time Automotive Tire and Service Advisor - Raleigh, NC
- Raleigh, NC
- 21 days ago
- Raleigh, NC
- 21 days ago
Goodyear. More Driven. IMMEDIATELY HIRING!!! APPLY TODAY!!! Just Tires is an automotive service provider that has a high focus on customer experience and satisfaction. We offer a fun, fast-paced...
Benefits: Competitive salary Health insurance Opportunity for advancement Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package...
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Mercedes-Benz of South Charlotte, a Penske Automotive Group dealership, is looking for an experienced automotive Service Advisor to join our team and deliver extraordinary customer experiences....
Service Advisor - Leith Chrysler Dodge Jeep Ram Wendell
- Aberdeen, NC
- 26 days ago
- Aberdeen, NC
- 26 days ago
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last...
Service Advisor - Leith Chrysler Dodge Jeep Ram Wendell
- Wendell, NC
- 27 days ago
- Wendell, NC
- 27 days ago
Job Description: Job Duties: Prepares service estimates, sells routine maintenance/repair services and conducts follow-ups regarding unsold services and customer inquires Performs opening and...
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in North Carolina
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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