Automotive Service Advisor Jobs in North Carolina
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Stevenson-Hendrick Toyota Jacksonville Location: 3124 New Bern Highway, Jacksonville, North Carolina 28546 Summary: Responsible for selling, identifying and documenting service, maintenance, and...
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Start Your Adventure with Blue Compass RV - Now Hiring a Rockstar Service Advisor! Are you passionate about helping people? Love the RV lifestyle or want to be part of an industry that's all about...
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Why Choose a Career with the...
Job Description Summary: As a Service Advisor, you will be a key member of our service team, responsible for providing outstanding customer service and ensuring the smooth operation of the service...
Auto Service Advisors, Up to - $25/hr, + Bonuses & Incentives Exp. Reqd
- Winston Salem, NC
- 14 days ago
- Winston Salem, NC
- 14 days ago
Service Advisor: 1 - 2+ years of experience as an Automotive Service Advisor or in a related customer service role within the automotive industry Dealership experience is a HUGE PLUS!...
Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal...
Johnson Lexus of Durham has the exciting opportunity to expand its team with the addition of a Full-Time Automotive Service Advisor!...
Job Description Our Service Advisor is responsible for running an efficient and profitable service department. He/She will operate the department at maximum production, controlling costs, building...
Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader....
Speedco and Loves Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader....
7177 - Greenville - 2800 Laurens Rd, Greenville, South Carolina, 29607 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by...
Auto Service Advisors, $21 - $25/hour + Bonuses, Experience Reqd
- Greensboro, NC
- 21 days ago
- Greensboro, NC
- 21 days ago
Service Advisor: 1 - 2+ years of experience as an Automotive Service Advisor or in a related customer service role within the automotive industry Dealership experience is a HUGE PLUS!...
Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader....
Fields is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer...
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in North Carolina
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Automotive Maintenance
- Oil Changing
- Fixed Operations
- Service Advising
- Parts Management
- Automotive Sales
- Auto Sales
- Automotive Repair
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Automatic Data Processing
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Stocking
- Energetic
- Closing
- Background Checks
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Regulations
- Inventory Management
- Multitasking
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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