Automotive Service Advisor Jobs in Concord, NC
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Hudson Automotive Group
- Southmont, NC (24 miles from Concord, NC)
- 1 day ago
- Southmont, NC (24 miles from Concord, NC)
- 1 day ago
Service Advisors to join our award-winning, high-volume service team....
In PersonService Advisor - Town and Country Toyota in Charlotte, NC at Sonic Automotive
- Sonic Automotive, Inc
- Charlotte, NC (20 miles from Concord, NC)
- 4 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 4 days ago
Job Snapshot Employee Type: Full-time Location: 9101 South Boulevard Charlotte, NC 28273 Job Type: Other Experience: Mid-Senior Level About A Sonic Automotive family dealership, you'll find the...
In PersonService Advisor - Town and Country Toyota
- Sonic Automotive, Inc.
- Charlotte, NC (20 miles from Concord, NC)
- 4 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 4 days ago
Job Description Our Service Advisor is responsible for running an efficient and profitable service department. He/She will operate the department at maximum production, controlling costs, building...
In Person- Hunter Corporation
- Charlotte, NC (20 miles from Concord, NC)
- 12 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 12 days ago
Join the Hunter Automotive Group Team as Our Next Service Advisor! Are you passionate about cars and exceptional customer service? Hunter Automotive Group is looking for a Service Advisor to act...
In PersonService Writer (RV Service Advisor)
- GENERAL RV CENTER
- Salisbury, NC (23 miles from Concord, NC)
- 14 days ago
- Salisbury, NC (23 miles from Concord, NC)
- 14 days ago
Overview The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV...
In PersonAutomotive Service Advisor (Honda Dealership)
- Hendrick Automotive Group
- Concord, NC
- 19 days ago
- Concord, NC
- 19 days ago
Honda of Concord Location: 7650 Bruton Smith Blvd, Concord, North Carolina 28027 We are searching for Automotive Service Advisors with enthusiasm to join our dynamic Honda service team in Concord, NC...
In PersonHendrick Chrysler Dodge Jeep Ram FIAT of Concord Location: 7630 Hendrick Auto Plaza NW, Concord, North Carolina 28027 Summary: Responsible for selling, identifying and documenting service,...
In Person- Meineke
- Charlotte, NC (20 miles from Concord, NC)
- 60+ days ago
- Charlotte, NC (20 miles from Concord, NC)
- 60+ days ago
Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and...
In PersonDemographic Data for Concord, NC
Moving to Concord, NC? Find some basic demographic data about Concord, NC below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Concord, NC
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Concord, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Telecom
- Telephone Skills
- Service Advising
- Oil Changing
- Automotive Maintenance
- Fixed Operations
- Parts Management
- Finance & Insurance
- Automotive Repair
- CCC One
- Automotive Sales
- Dealertrack
- Reynolds and Reynolds
- Internet Sales
- CDK
- Automotive Service Management
- General Repair
- Wholesale
- Automatic Data Processing
- Customer Retention
- Inspections
- Installation
- Drug Testing
- Estimating
- Merchandising
- Specifications
- Energetic
- Reimbursement
- Stocking
- Customer Satisfaction
- Closing
- Background Checks
- Retail
- Driving
- High School Diploma
- Friendliness
- Customer Relations
- Inventory Management
- Filing
- Team Building
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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