Automotive Service Advisor Jobs in Apex, NC
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
New Hope - CCE/Rental Service Advisor I
- Raleigh, NC (16 miles from Apex, NC)
- 1 hour ago
- Raleigh, NC (16 miles from Apex, NC)
- 1 hour ago
New Hope - CCE/Rental Service Advisor I Raleigh, NC, USA Req #1645 Wednesday, March 5, 2025 PRIMARY FUNCTION: This position is responsible for coordinating and scheduling all service repair work...
Johnson Hyundai of Apex has the exciting opportunity to expand its team with the addition of a Full-Time, Automotive Service Advisor!...
- Durham, NC (19 miles from Apex, NC)
- 25 days ago
- Durham, NC (19 miles from Apex, NC)
- 25 days ago
Service Advisor Service Advisor locations Hendrick Chevrolet Buick GMC Cadillac Southpoint time type Full time posted on Posted Yesterday job requisition id R-72337 Hendrick Chevrolet Buick GMC...
- Raleigh, NC (16 miles from Apex, NC)
- 30+ days ago
- Raleigh, NC (16 miles from Apex, NC)
- 30+ days ago
Join our team: The Anderson Automotive Group is looking for an Automotive Service Advisor for our KIA of Raleigh, NC location....
Automotive Tire and Service Advisor - Raleigh, NC
- Raleigh, NC (16 miles from Apex, NC)
- 30+ days ago
- Raleigh, NC (16 miles from Apex, NC)
- 30+ days ago
Service Advisor, Auto Service Consultant, Automotive Service Writer, Auto Repair Service Advisor, Automotive Customer Service Advisor, Service Writer, Automotive, Automotive Service Consultant, Service...
Volkswagen Auto Service Advisor/Writer
- Cary, NC (8 miles from Apex, NC)
- 30+ days ago
- Cary, NC (8 miles from Apex, NC)
- 30+ days ago
Volkswagen Auto Service Advisor/Writer Volkswagen Auto Service Advisor/Writer locations Hendrick Volkswagen of Concord time type Full time posted on Posted 2 Days Ago job requisition id R-72121 Hendrick...
- Raleigh, NC (16 miles from Apex, NC)
- 30+ days ago
- Raleigh, NC (16 miles from Apex, NC)
- 30+ days ago
Thompson Buick GMC Cadillac Quick Lube Service Advisor in Raleigh , North Carolina Service Advisor Every employee with Thompson Buick GMC Cadillac is absolutely critical to its success. Thompson...
Automotive Customer Service Advisor
- Chapel Hill, NC (18 miles from Apex, NC)
- 60+ days ago
- Chapel Hill, NC (18 miles from Apex, NC)
- 60+ days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
- Raleigh, NC (16 miles from Apex, NC)
- 90+ days ago
- Raleigh, NC (16 miles from Apex, NC)
- 90+ days ago
The Anderson Automotive Group is looking for an Automotive Service Advisor for our KIA of Raleigh, NC location....
Service Advisor - Streets at Southpoint
- Durham, NC (19 miles from Apex, NC)
- 90+ days ago
- Durham, NC (19 miles from Apex, NC)
- 90+ days ago
THE TEAM The mission of the Service Department is to deliver highly elevated service to support loyal, enduring relationships with the client. THE OPPORTUNITY Aritzia is growing, and our Service...
- Raleigh, NC (16 miles from Apex, NC)
- 90+ days ago
- Raleigh, NC (16 miles from Apex, NC)
- 90+ days ago
7102 - Raleigh - 8520 Glenwood Ave, Raleigh, North Carolina, 27612 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting...
Demographic Data for Apex, NC
Moving to Apex, NC? Find some basic demographic data about Apex, NC below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Apex, NC
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Apex, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Parts Management
- Total Loss
- Automotive Sales
- Auto Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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