Automotive Service Advisor Jobs in Apex, NC
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Hudson Automotive Group
- Chapel Hill, NC (18 miles from Apex, NC)
- 1 day ago
- Chapel Hill, NC (18 miles from Apex, NC)
- 1 day ago
Service Advisors to join our award-winning, high-volume service team....
In PersonService Advisor - Leith Toyota
- Holman
- Raleigh, NC (16 miles from Apex, NC)
- 6 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 6 days ago
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last...
In PersonService Advisor - Audi Raleigh
- Holman
- Raleigh, NC (16 miles from Apex, NC)
- 8 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 8 days ago
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last...
In Person- Hendrick Automotive Group
- Durham, NC (19 miles from Apex, NC)
- 8 days ago
- Durham, NC (19 miles from Apex, NC)
- 8 days ago
Hendrick Subaru Southpoint Location: 200 Kentington Drive, Durham, North Carolina 27713 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for...
In PersonService Advisor - Jaguar Land Rover Raleigh
- Holman
- Raleigh, NC (16 miles from Apex, NC)
- 13 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 13 days ago
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last...
In PersonAutomotive Service Advisor - Genesis of Cary
- Johnson Automotive
- Cary, NC (8 miles from Apex, NC)
- 13 days ago
- Cary, NC (8 miles from Apex, NC)
- 13 days ago
Genesis of Cary has the exciting opportunity to expand its team with the addition of a Full-Time Automotive Service Advisor!...
In PersonService Advisor - Leith Chrysler Jeep
- Holman
- Raleigh, NC (16 miles from Apex, NC)
- 14 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 14 days ago
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last...
In PersonAssistant Service Advisor - BMW of Raleigh
- Holman
- Raleigh, NC (16 miles from Apex, NC)
- 20 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 20 days ago
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last...
In PersonService Advisor - BMW of Raleigh
- Holman
- Raleigh, NC (16 miles from Apex, NC)
- 20 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 20 days ago
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last...
In Person- MHC Kenworth
- Raleigh, NC (16 miles from Apex, NC)
- 21 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 21 days ago
Job Title Service Advisor Business Function Service Branch Name MHC Kenworth-Raleigh Date 05-11-2026 Address 7500 Reba Drive City Raleigh State NC Job Overview & Essential Functions Murphy-Hoffman...
In Person- CarMax
- Raleigh, NC (16 miles from Apex, NC)
- 23 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 23 days ago
7102 - Raleigh - 8520 Glenwood Ave, Raleigh, North Carolina, 27612 CarMax, the way your career should be! Position Overview As a Service Consultant, you will be the trusted link between customers...
In PersonAutomotive Service Advisor / Writer Weekends Off Apex
- Christian Brother Automotive
- Apex, NC
- 27 days ago
- Apex, NC
- 27 days ago
Service Advisor / Writer Location: 1181 Pine Plaza Drive Apex, NC 27523 Job Overview: As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests...
In PersonService Advisor 4 Day Work Week
- Hendrick Automotive Group
- Cary, NC (8 miles from Apex, NC)
- 28 days ago
- Cary, NC (8 miles from Apex, NC)
- 28 days ago
Hendrick Kia of Cary Location: 90 MacKenan Drive, Cary, North Carolina 27511 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers....
In PersonAutomotive Service Advisor No Weekends
- Main Street Auto
- Raleigh, NC (16 miles from Apex, NC)
- 30+ days ago
- Raleigh, NC (16 miles from Apex, NC)
- 30+ days ago
. - Consult with customers to gather necessary information, including vehicle history, symptoms, and requested services. - Advise customers on appropriate services, maintenance schedules, and required...
In PersonAutomotive Service Advisor - Johnson Lexus of Durham
- Johnson Automotive
- Durham, NC (19 miles from Apex, NC)
- 30+ days ago
- Durham, NC (19 miles from Apex, NC)
- 30+ days ago
Johnson Lexus of Durham has the exciting opportunity to expand its team with the addition of a Full-Time Automotive Service Advisor!...
In PersonDemographic Data for Apex, NC
Moving to Apex, NC? Find some basic demographic data about Apex, NC below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Apex, NC
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Apex, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Telecom
- Telephone Skills
- Service Advising
- Complaint Resolution
- Oil Changing
- Automotive Maintenance
- Fixed Operations
- Automotive Repair
- CCC One
- Automotive Sales
- Dealertrack
- Reynolds and Reynolds
- CDK
- Automotive Service Management
- General Repair
- Wholesale
- Automatic Data Processing
- Quality Control Inspection
- Customer Retention
- Inspections
- Installation
- Drug Testing
- Estimating
- Merchandising
- Specifications
- Energetic
- Reimbursement
- Stocking
- Customer Satisfaction
- Closing
- Background Checks
- Retail
- Driving
- High School Diploma
- Friendliness
- Customer Relations
- Inventory Management
- Filing
- Team Building
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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