Automotive Service Advisor Jobs in Rockland, MA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Norwood, MA (15 miles from Rockland, MA)
- 7 days ago
- Norwood, MA (15 miles from Rockland, MA)
- 7 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Asbury...
48001-Service Advisor - 3-Service (Dealership)
- Boston, MA (17 miles from Rockland, MA)
- 10 days ago
- Boston, MA (17 miles from Rockland, MA)
- 10 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Automotive Service Advisor - Ira Volvo Cars South Shore
- Rockland, MA
- 30+ days ago
- Rockland, MA
- 30+ days ago
We are looking for Quality Automotive Service Advisors to work with our Quality Dealership representing the Quality Product!...
- Norwood, MA (15 miles from Rockland, MA)
- 60+ days ago
- Norwood, MA (15 miles from Rockland, MA)
- 60+ days ago
At Nucar Honda, we're expanding our top-performing service team and are looking for a skilled Automotive Service Advisor to join us!...
ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration, Combined Enrollment Services
- Boston, MA (17 miles from Rockland, MA)
- 60+ days ago
- Boston, MA (17 miles from Rockland, MA)
- 60+ days ago
Boston University Combined Enrollment Services seeks an Enrollment Service Advisor. Enrollment Service Advisors work as members of a team to provide direct customer service and counseling...
Automotive Service Advisor - Ira Acura Westwood
- Westwood, MA (16 miles from Rockland, MA)
- 90+ days ago
- Westwood, MA (16 miles from Rockland, MA)
- 90+ days ago
To support our growth, we are looking for Quality Automotive Service Advisors to work with our Quality Dealership representing the Quality Product!...
Automotive Customer Service Advisor
- Everett, MA (20 miles from Rockland, MA)
- 90+ days ago
- Everett, MA (20 miles from Rockland, MA)
- 90+ days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Automotive Service Advisor - Audi Westwood
- Westwood, MA (16 miles from Rockland, MA)
- 90+ days ago
- Westwood, MA (16 miles from Rockland, MA)
- 90+ days ago
You need Automotive Service Advisor Experience is Required....
Automotive Service Advisor - BMW MINI of Rockland
- Rockland, MA
- 90+ days ago
- Rockland, MA
- 90+ days ago
You need Automotive Service Advisor Experience is Preferred....
Automotive Service Advisor - Porsche Westwood
- Westwood, MA (16 miles from Rockland, MA)
- 90+ days ago
- Westwood, MA (16 miles from Rockland, MA)
- 90+ days ago
We are looking for Quality Automotive Service Advisors to work with our Quality Dealership representing the Quality Product!...
Demographic Data for Rockland, MA
Moving to Rockland, MA? Find some basic demographic data about Rockland, MA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Rockland, MA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Rockland, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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