Automotive Service Advisor Jobs in Danvers, MA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Asbury...
KIA North, An International Cars, Ltd., Inc. Company, is seeking Full Time experienced Service Advisor to strengthen our talented team! Ideal candidates must be strong multi-taskers who enjoy...
16002-Service Advisor Salary - Non-Exempt - 3-Service
- Burlington, MA (13 miles from Danvers, MA)
- 7 days ago
- Burlington, MA (13 miles from Danvers, MA)
- 7 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Asbury...
48001-Service Advisor - 3-Service (Dealership)
- Boston, MA (16 miles from Danvers, MA)
- 10 days ago
- Boston, MA (16 miles from Danvers, MA)
- 10 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Service Advisor-Lyon-Waugh Auto Group
- Peabody, MA (3 miles from Danvers, MA)
- 45+ days ago
- Peabody, MA (3 miles from Danvers, MA)
- 45+ days ago
The Lyon-Waugh Auto Group, is looking for an experienced full-time Service Advisor to join our growing team. If youre someone who values teamwork, and takes pride in delivering top-tier customer...
ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration, Combined Enrollment Services
- Boston, MA (16 miles from Danvers, MA)
- 60+ days ago
- Boston, MA (16 miles from Danvers, MA)
- 60+ days ago
Boston University Combined Enrollment Services seeks an Enrollment Service Advisor. Enrollment Service Advisors work as members of a team to provide direct customer service and counseling...
Automotive Customer Service Advisor
- Dracut, MA (19 miles from Danvers, MA)
- 90+ days ago
- Dracut, MA (19 miles from Danvers, MA)
- 90+ days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Professional Service Advisor-Chevrolet (Chevrolet Lowell)
- Lowell, MA (18 miles from Danvers, MA)
- 90+ days ago
- Lowell, MA (18 miles from Danvers, MA)
- 90+ days ago
Nucar Chevrolet of Lowell is looking for career oriented Service Advisors to join our growing and busy team! The goal of this position is to efficiently and professionally assist our customers...
Automotive Service Advisor (4-Day Work Week) - Ira Subaru
- Danvers, MA
- 90+ days ago
- Danvers, MA
- 90+ days ago
Service Advisor Experience is a Plus....
Demographic Data for Danvers, MA
Moving to Danvers, MA? Find some basic demographic data about Danvers, MA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Danvers, MA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Danvers, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Automotive Service Advisor Related Career Advice Articles
Your Guide to a Successful Mechanic Apprenticeship
Discover the key to a successful mechanic apprenticeship. Learn how to get a mechanic apprenticeship and excel in the automotive industry.
Read article »
Resume Writing Tips for Automotive General Managers & General Sales Managers
Get tips from the experts at iHireAutomotiveProfessionals on how to write an interview-winning automotive general manager or general sales manager resume.
Read article »
Women and Cars: Driving into the Future
Women make up 47% of the workforce, purchase 52% of all new cars in the US and influence more than 85% of auto sales, so why are they so underrepresented in the industry?
Read article »