Automotive Service Advisor Jobs in Danvers, MA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Service Advisor (Chevrolet Lowell)
- Lowell, MA (18 miles from Danvers, MA)
- 7 days ago
- Lowell, MA (18 miles from Danvers, MA)
- 7 days ago
Nucar Chevrolet of Lowell is looking for career oriented Service Advisors to join our growing and busy team! The goal of this position is to efficiently and professionally assist our customers...
Automotive Service Advisor (4-Day Work Week) - Ira Subaru
- Danvers, MA
- 9 days ago
- Danvers, MA
- 9 days ago
Service Advisor Experience is a Plus....
Automotive Tire and Service Advisor - Roslindale, MA
- Roslindale, MA (22 miles from Danvers, MA)
- 15 days ago
- Roslindale, MA (22 miles from Danvers, MA)
- 15 days ago
Automotive Tire and Service Advisor - Roslindale, MA Date: Feb 25, 2025 Location: Roslindale, MA, US, 02131-3935 Company: Goodyear Job Req ID: JR-40094604 Goodyear. More Driven. IMMEDIATELY...
- Quincy, MA (23 miles from Danvers, MA)
- 25 days ago
- Quincy, MA (23 miles from Danvers, MA)
- 25 days ago
Quirk Auto is currently seeking a Service Advisor to join our busy service department. This is an exciting opportunity to begin a career at the best dealership group in New England! Quirk Auto has...
6063 - Danvers - 161 Andover Street, Danvers, Massachusetts, 01923 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting...
- Seabrook, NH (21 miles from Danvers, MA)
- 30+ days ago
- Seabrook, NH (21 miles from Danvers, MA)
- 30+ days ago
Service Writer - Seabrook, NH 441 Lafayette Rd, Seabrook, NH 03874, USA Req #406 Friday, March 21, 2025 TITLE: Service Writer REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt /...
Entry Level Service Advisor (4-Day Work Week) - Ira Lexus Danvers
- Danvers, MA
- 90+ days ago
- Danvers, MA
- 90+ days ago
Overview 4-DAY WORK WEEK | HOURLY RATE GUARANTEE Immediate Openings Available! Ira Lexus of Danvers is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service....
Automotive Service Advisor (4-Day Work Week) - Ira Lexus Danvers
- Danvers, MA
- 90+ days ago
- Danvers, MA
- 90+ days ago
Service Advisor Experience is required....
Overview Ira Subaru is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. We are growing and looking for a Quality Automotive Internal Service Advisor to...
- Peabody, MA (3 miles from Danvers, MA)
- 60+ days ago
- Peabody, MA (3 miles from Danvers, MA)
- 60+ days ago
Tesla Motors is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and...
Automotive Customer Service Advisor
- Salem, MA (4 miles from Danvers, MA)
- 60+ days ago
- Salem, MA (4 miles from Danvers, MA)
- 60+ days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Service Advisor, Diesel / Heavy Duty Trucks - Full Benefits Day One
- Seabrook, NH (21 miles from Danvers, MA)
- 60+ days ago
- Seabrook, NH (21 miles from Danvers, MA)
- 60+ days ago
Job Type Full-time Description Advantage Truck Group (ATG) New Englands premier Freightliner and Western Star dealer, is looking for a self-motivated individual to contribute to the operations of...
- Newton, MA (19 miles from Danvers, MA)
- 90+ days ago
- Newton, MA (19 miles from Danvers, MA)
- 90+ days ago
Job description Automotive Service Advisor/Writer Automotive Service Advisor Job Description Automotive Service Writer / Advisor Newton/Watertown Ma Company Pleasant Car Care This is a SERIOUS employment...
Demographic Data for Danvers, MA
Moving to Danvers, MA? Find some basic demographic data about Danvers, MA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Danvers, MA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Danvers, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Parts Management
- Total Loss
- Automotive Sales
- Auto Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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