Automotive Service Advisor Jobs in Boston, MA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Service Advisor - BMW of Sudbury
- Sudbury, MA (18 miles from Boston, MA)
- 4 hours ago
- Sudbury, MA (18 miles from Boston, MA)
- 4 hours ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Service Advisor - CDJR of Millbury
- Danvers, MA (16 miles from Boston, MA)
- 11 hours ago
- Danvers, MA (16 miles from Boston, MA)
- 11 hours ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Asbury...
Automotive Service Advisor- KIA North- ICL Autos
- Danvers, MA (16 miles from Boston, MA)
- 4 days ago
- Danvers, MA (16 miles from Boston, MA)
- 4 days ago
KIA North, An International Cars, Ltd., Inc. Company, is seeking Full Time experienced Service Advisor to strengthen our talented team! Ideal candidates must be strong multi-taskers who enjoy...
- Marlborough, MA (24 miles from Boston, MA)
- 6 days ago
- Marlborough, MA (24 miles from Boston, MA)
- 6 days ago
Benefits/Perks 401(k) 401(k) matching Dental insurance Disability insurance Employee discount Health insurance On-the-job training Paid time off Paid training Vision insurance Job Summary We are...
- Norwood, MA (13 miles from Boston, MA)
- 7 days ago
- Norwood, MA (13 miles from Boston, MA)
- 7 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Asbury...
16002-Service Advisor Salary - Non-Exempt - 3-Service
- Burlington, MA (12 miles from Boston, MA)
- 7 days ago
- Burlington, MA (12 miles from Boston, MA)
- 7 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Asbury...
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
- Southborough, MA (22 miles from Boston, MA)
- 15 days ago
- Southborough, MA (22 miles from Boston, MA)
- 15 days ago
un AUTO SERVICE WRITER (Southborough) 6 turnpike rd compensation: DEPENDING ON KNOWLEDGE AND EXPERIENCE employment type: experience level: senior level job title: Automotive Service Writer Are you...
- Natick, MA (15 miles from Boston, MA)
- 30+ days ago
- Natick, MA (15 miles from Boston, MA)
- 30+ days ago
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived...
Automotive Service Advisor - Ira Volvo Cars South Shore
- Rockland, MA (17 miles from Boston, MA)
- 30+ days ago
- Rockland, MA (17 miles from Boston, MA)
- 30+ days ago
We are looking for Quality Automotive Service Advisors to work with our Quality Dealership representing the Quality Product!...
Service Advisor-Lyon-Waugh Auto Group
- Peabody, MA (12 miles from Boston, MA)
- 45+ days ago
- Peabody, MA (12 miles from Boston, MA)
- 45+ days ago
The Lyon-Waugh Auto Group, is looking for an experienced full-time Service Advisor to join our growing team. If youre someone who values teamwork, and takes pride in delivering top-tier customer...
- Norwood, MA (13 miles from Boston, MA)
- 60+ days ago
- Norwood, MA (13 miles from Boston, MA)
- 60+ days ago
At Nucar Honda, we're expanding our top-performing service team and are looking for a skilled Automotive Service Advisor to join us!...
Automotive Service Advisor Sign on BONUS
- Acton, MA (21 miles from Boston, MA)
- 60+ days ago
- Acton, MA (21 miles from Boston, MA)
- 60+ days ago
Midas of Acton is looking for a Service Advisor to join our team. Candidate must be familiar with vehicle service and be customer service oriented and sales oriented. Prior experience a plus but...
ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration, Combined Enrollment Services
- Boston, MA
- 60+ days ago
- Boston, MA
- 60+ days ago
Boston University Combined Enrollment Services seeks an Enrollment Service Advisor. Enrollment Service Advisors work as members of a team to provide direct customer service and counseling...
Automotive Service Advisor - Ira Acura Westwood
- Westwood, MA (11 miles from Boston, MA)
- 90+ days ago
- Westwood, MA (11 miles from Boston, MA)
- 90+ days ago
To support our growth, we are looking for Quality Automotive Service Advisors to work with our Quality Dealership representing the Quality Product!...
Demographic Data for Boston, MA
Moving to Boston, MA? Find some basic demographic data about Boston, MA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Boston, MA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Boston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Automotive Service Advisor Related Career Advice Articles
Your Guide to a Successful Mechanic Apprenticeship
Discover the key to a successful mechanic apprenticeship. Learn how to get a mechanic apprenticeship and excel in the automotive industry.
Read article »
Resume Writing Tips for Automotive General Managers & General Sales Managers
Get tips from the experts at iHireAutomotiveProfessionals on how to write an interview-winning automotive general manager or general sales manager resume.
Read article »
Women and Cars: Driving into the Future
Women make up 47% of the workforce, purchase 52% of all new cars in the US and influence more than 85% of auto sales, so why are they so underrepresented in the industry?
Read article »