Automotive Service Advisor Jobs in Auburn, MA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Marlborough, MA (18 miles from Auburn, MA)
- 6 days ago
- Marlborough, MA (18 miles from Auburn, MA)
- 6 days ago
Benefits/Perks 401(k) 401(k) matching Dental insurance Disability insurance Employee discount Health insurance On-the-job training Paid time off Paid training Vision insurance Job Summary We are...
- Southborough, MA (18 miles from Auburn, MA)
- 15 days ago
- Southborough, MA (18 miles from Auburn, MA)
- 15 days ago
un AUTO SERVICE WRITER (Southborough) 6 turnpike rd compensation: DEPENDING ON KNOWLEDGE AND EXPERIENCE employment type: experience level: senior level job title: Automotive Service Writer Are you...
- Palmer, MA (23 miles from Auburn, MA)
- 21 days ago
- Palmer, MA (23 miles from Auburn, MA)
- 21 days ago
Job Description: We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid...
Automotive Service Writer/Advisor
- Milford, MA (16 miles from Auburn, MA)
- 21 days ago
- Milford, MA (16 miles from Auburn, MA)
- 21 days ago
Service Advisor/Writer/Technician Auto Go is a well-established, small-town auto repair shop looking to bring (2) dependable, motivated individuals onto our team....
- Franklin, MA (23 miles from Auburn, MA)
- 60+ days ago
- Franklin, MA (23 miles from Auburn, MA)
- 60+ days ago
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or...
- Woonsocket, RI (22 miles from Auburn, MA)
- 60+ days ago
- Woonsocket, RI (22 miles from Auburn, MA)
- 60+ days ago
Job Description Job Title: Service Advisor SUMMARY AUTOMOTIVE SERVICE ADVISORS greet customers, listen to their description of the problems or service needed, determine the type of service required,...
Demographic Data for Auburn, MA
Moving to Auburn, MA? Find some basic demographic data about Auburn, MA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Auburn, MA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Auburn, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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