Automotive Service Advisor Jobs in Rockville, MD
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Springfield, VA (22 miles from Rockville, MD)
- 1 day ago
- Springfield, VA (22 miles from Rockville, MD)
- 1 day ago
Dealership: L0598 Priority Toyota Springfield Priority Toyota Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!...
Automotive Service Advisor- BMW of Silver Spring
- Washington, DC (14 miles from Rockville, MD)
- 4 days ago
- Washington, DC (14 miles from Rockville, MD)
- 4 days ago
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Need Service Writer ASAP - Auto Repair Shop
- Ellicott City, MD (22 miles from Rockville, MD)
- 5 days ago
- Ellicott City, MD (22 miles from Rockville, MD)
- 5 days ago
IMMEDIATE HIRE FOR A SERVICE WRITER - AUTO REPAIR SHOP This is a wonderful position for someone who is serious and looking for a stable long term opportunity Need Someone: - Who is a serious...
Service Advisor - Fitzgerald Toyota Service Center
- Gaithersburg, MD (4 miles from Rockville, MD)
- 6 days ago
- Gaithersburg, MD (4 miles from Rockville, MD)
- 6 days ago
REQUIREMENTS Previous automotive service advisor experience is REQUIRED. Reynolds and Reynolds experience is a plus....
Service Advisor - QuickLube - Koons Falls Church Ford
- Falls Church, VA (14 miles from Rockville, MD)
- 7 days ago
- Falls Church, VA (14 miles from Rockville, MD)
- 7 days ago
About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are...
Service Advisor - Koons Tysons Toyota
- Tysons, VA (9 miles from Rockville, MD)
- 7 days ago
- Tysons, VA (9 miles from Rockville, MD)
- 7 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Loaner Car Coordinator/Junior Service Advisor
- Gaithersburg, MD (4 miles from Rockville, MD)
- 10 days ago
- Gaithersburg, MD (4 miles from Rockville, MD)
- 10 days ago
LOANER CAR COORDINATOR/SERVICE ADVISOR TRAINEE Job Summary: We are seeking a reliable and customer-focused Loaner Car Coordinator / Junior Service Advisor to join our service team. In this dual...
NISSAN Automotive Service Advisor
- Suitland, MD (21 miles from Rockville, MD)
- 10 days ago
- Suitland, MD (21 miles from Rockville, MD)
- 10 days ago
NISSAN Service Advisor Rare Opportunity to Join Team Passport Auto. One of the largest and most successful automotive groups in the DC area. Wage/Salary Compensation Information: Service Advisor...
- Sterling, VA (15 miles from Rockville, MD)
- 12 days ago
- Sterling, VA (15 miles from Rockville, MD)
- 12 days ago
7132 - Dulles - 45210 Towlern Pl, Sterling, Virginia, 20166 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting as a...
Automotive Customer Service Advisor
- Annandale, VA (17 miles from Rockville, MD)
- 12 days ago
- Annandale, VA (17 miles from Rockville, MD)
- 12 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Automotive Service Advisor- Herb Gordon Subaru
- Washington, DC (14 miles from Rockville, MD)
- 14 days ago
- Washington, DC (14 miles from Rockville, MD)
- 14 days ago
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Automotive / Courtesy Van Driver / Assistant Service Advisor
- Washington, DC (14 miles from Rockville, MD)
- 17 days ago
- Washington, DC (14 miles from Rockville, MD)
- 17 days ago
Automotive / Courtesy Van Driver / Assistant Service Advisor (Manassas) SUDLEY CAR CARE CENTER, INC. compensation: Salary employment type: job title: Courtesy van driver / assistant service...
Service Advisor - QkLube - Koons Tysons Toyota
- Tysons, VA (9 miles from Rockville, MD)
- 17 days ago
- Tysons, VA (9 miles from Rockville, MD)
- 17 days ago
About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are...
- Ellicott City, MD (22 miles from Rockville, MD)
- 19 days ago
- Ellicott City, MD (22 miles from Rockville, MD)
- 19 days ago
Acura of Ellicott City is seeking a part-time Express Service Advisor to join our team! If you're an experienced Service Advisor looking for a flexible schedule, this could be the perfect fit....
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Demographic Data for Rockville, MD
Moving to Rockville, MD? Find some basic demographic data about Rockville, MD below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Rockville, MD
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Rockville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Automotive Service Advisor Related Career Advice Articles
Your Guide to a Successful Mechanic Apprenticeship
Discover the key to a successful mechanic apprenticeship. Learn how to get a mechanic apprenticeship and excel in the automotive industry.
Read article »
Resume Writing Tips for Automotive General Managers & General Sales Managers
Get tips from the experts at iHireAutomotiveProfessionals on how to write an interview-winning automotive general manager or general sales manager resume.
Read article »
Women and Cars: Driving into the Future
Women make up 47% of the workforce, purchase 52% of all new cars in the US and influence more than 85% of auto sales, so why are they so underrepresented in the industry?
Read article »