Automotive Service Advisor Jobs in Maryland
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
In PersonEntry Level Service Advisor / Service Assistant - Porsche of Silver Spring
- Tischer Autopark Inc
- Silver Spring, MD
- 2 days ago
- Silver Spring, MD
- 2 days ago
Service Advisor experience Strong communication and interpersonal skills Positive attitude with a strong work ethic Ability to multitask and stay organized in a busy dealership environment Basic computer...
In PersonAutomotive Service Advisor / Writer
- DARCARS Automotive Group
- Temple Hills, MD
- 3 days ago
- Temple Hills, MD
- 3 days ago
DARCARS of Lanham is now seeking Automotive Service Advisor / Writer As the Automotive Service Advisor / Writer you are responsible for presenting, consulting and selling automotive warranty products...
In PersonAutomotive Service Advisor - Timbrook Kia
- TIMBROOK AUTOMOTIVE INC
- Cumberland, MD
- 4 days ago
- Cumberland, MD
- 4 days ago
Automotive Service Advisor - Timbrook Kia Timbrook Kia - Cumberland, MD 21502 Apply Overview Salary Range $1,300.00 - $2,600.00 Base+Commission/month Position Type Full Time Apply Description WANTED...
In PersonExperienced Automotive Service Advisor / Assistant Service Manager - Easton Chevy GMC
- Hertrich Family of Automobile Dealers
- Easton, MD
- 5 days ago
- Easton, MD
- 5 days ago
Experienced Automotive Service Advisor / Assistant Service Manager Full-Time | Hertrich Family of Automobile Dealerships Step Into a leading role in Automotive Service....
In PersonOurisman, Trusted Tradition Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman....
In PersonAs an Automotive Service Advisor, we can offer you: The starting base compensation for this position is $20.97 to $24.70 hourly....
In PersonService Advisor - Automotive Norris Ford Dundalk, MD Be the first to welcome and support our customers as a Service Advisor! We're looking for someone who is customer-focused, detail-oriented, and...
In PersonService Advisor Hagerstown Chrysler Jeep Dodge Ram
- Fitzgerald Auto Malls
- Hagerstown, MD
- 17 days ago
- Hagerstown, MD
- 17 days ago
REQUIREMENTS Previous automotive service advisor experience is REQUIRED. Reynolds and Reynolds experience is a plus....
In PersonExperienced Automotive Service Advisor
- Preston Automotive Group
- Hurlock, MD
- 20 days ago
- Hurlock, MD
- 20 days ago
Apply Job Type Full-time Description As a Service Advisor with the Preston Automotive Group, you'll be working in our service department to provide a superior customer experience to all of our...
In PersonOverall SummaryAs a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty...
In PersonService Advisor - Fitzgerald Gaithersburg Hyundai
- Fitzgerald Auto Malls
- Gaithersburg, MD
- 24 days ago
- Gaithersburg, MD
- 24 days ago
REQUIREMENTS Previous automotive service advisor experience is REQUIRED. Reynolds and Reynolds experience is a plus....
In PersonBring your excellent communication skills, customer focused attitude and energy to the Service Advisor/Writer position....
In Person& Reynolds or similar DMS proficiency preferred Must have strong customer communication skills both in-person and on the phone Strong organizational skills Must be able to manage in a fast-paced work...
In PersonQuick Lane Service Advisor We have an opening for a Service Advisor for Bob Bell Ford in Glen Burnie, MD!Salary commensurate with experience!If you are looking for an opportunity to work for a...
In PersonDemographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Maryland
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Telecom
- Telephone Skills
- Service Advising
- Oil Changing
- Automotive Maintenance
- Fixed Operations
- Automotive Repair
- CCC One
- Automotive Sales
- Dealertrack
- Reynolds and Reynolds
- Internet Sales
- CDK
- Automotive Service Management
- General Repair
- Wholesale
- Automatic Data Processing
- Quality Control Inspection
- Customer Retention
- Inspections
- Installation
- Drug Testing
- Estimating
- Merchandising
- Specifications
- Energetic
- Reimbursement
- Stocking
- Customer Satisfaction
- Closing
- Background Checks
- Retail
- Driving
- High School Diploma
- Friendliness
- Customer Relations
- Inventory Management
- Filing
- Team Building
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Automotive Service Advisor Related Career Advice Articles
Your Guide to a Successful Mechanic Apprenticeship
Discover the key to a successful mechanic apprenticeship. Learn how to get a mechanic apprenticeship and excel in the automotive industry.
Read article »
Resume Writing Tips for Automotive General Managers & General Sales Managers
Get tips from the experts at iHireAutomotiveProfessionals on how to write an interview-winning automotive general manager or general sales manager resume.
Read article »
Women and Cars: Driving into the Future
Women make up 47% of the workforce, purchase 52% of all new cars in the US and influence more than 85% of auto sales, so why are they so underrepresented in the industry?
Read article »