Automotive Service Advisor Jobs in Maryland
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Customer Service Advisor, IC Req #30311 MD-0651, Edgewater, Maryland, United States of America Job Description Posted Tuesday, March 25, 2025 at 11:00 PM Working at Mister Car Wash is all about...
Service Advisor experience highly preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background) Benefits Competitive...
Experienced Automotive Service Advisor / Assistant Service Manager - Easton Ford
- Easton, MD
- 1 day ago
- Easton, MD
- 1 day ago
Are you an experienced Automotive Service Advisor or Service Writer looking for the next step in your career?...
BMW Service Advisor Rare Opportunity to Join Team Passport Auto. One of the largest and most successful automotive groups in the DC area. Wage/Salary Compensation Information: Service Advisor 50k...
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Experienced Automotive Service Advisor / Assistant Service Manager - Salisbury Chevrolet Cadillac
- Salisbury, MD
- 3 days ago
- Salisbury, MD
- 3 days ago
Are you an experienced Automotive Service Advisor or Service Writer looking for the next step in your career?...
TOYOTA Service Advisor Rare Opportunity to Join Team Passport Auto. One of the largest and most successful automotive groups in the DC area. Wage/Salary Compensation Information: Service Advisor...
Experienced Automotive Service Advisors Needed... Great Benefits! No Weekends! How was your week? Ours was GREAT!!!! We are interviewing experienced automotive service advisors!...
Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Automotive Service Advisor- Heritage Honda Bel Air
- Baltimore, MD
- 6 days ago
- Baltimore, MD
- 6 days ago
Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service...
DEALERSHIP SERVICE ADVISOR/WRITER OUR LOCATION Antwerpen Mitsubishi 9400 Liberty Road Randallstown, MD 21133 We are seeking an experienced, highly motivated, results-driven Service Advisor....
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Owings Mills, MD Service Advisor - Audi Owings Mills in Owings Mills, MD at Sonic Automotive Date Posted: 6/11/2025 JOB SNAPSHOT Employee Type: Full-time Location: 9804 Reisterstown Road Owings...
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Maryland
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Automotive Maintenance
- Service Advising
- Oil Changing
- Fixed Operations
- Finance & Insurance
- Automotive Sales
- Auto Sales
- Automotive Repair
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Automatic Data Processing
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Estimating
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Stocking
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Regulations
- Inventory Management
- Sales
- Multitasking
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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