Automotive Service Advisor Jobs in Laurel, MD
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Asbury Automotive Group
- Baltimore, MD (19 miles from Laurel, MD)
- 1 day ago
- Baltimore, MD (19 miles from Laurel, MD)
- 1 day ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
In PersonEntry Level Service Advisor / Service Assistant - Porsche of Silver Spring
- Tischer Autopark Inc
- Silver Spring, MD (8 miles from Laurel, MD)
- 2 days ago
- Silver Spring, MD (8 miles from Laurel, MD)
- 2 days ago
Service Advisor experience Strong communication and interpersonal skills Positive attitude with a strong work ethic Ability to multitask and stay organized in a busy dealership environment Basic computer...
In PersonAutomotive Service Advisor / Writer
- DARCARS Automotive Group
- Temple Hills, MD (19 miles from Laurel, MD)
- 3 days ago
- Temple Hills, MD (19 miles from Laurel, MD)
- 3 days ago
DARCARS of Lanham is now seeking Automotive Service Advisor / Writer As the Automotive Service Advisor / Writer you are responsible for presenting, consulting and selling automotive warranty products...
In PersonOur Mindset Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're...
In Person- AAA Mid-Atlantic
- Rockville, MD (14 miles from Laurel, MD)
- 8 days ago
- Rockville, MD (14 miles from Laurel, MD)
- 8 days ago
As an Automotive Service Advisor, we can offer you: The starting base compensation for this position is $20.97 to $24.70 hourly....
In Person- All Roads
- Dundalk, MD (23 miles from Laurel, MD)
- 13 days ago
- Dundalk, MD (23 miles from Laurel, MD)
- 13 days ago
Service Advisor - Automotive Norris Ford Dundalk, MD Be the first to welcome and support our customers as a Service Advisor! We're looking for someone who is customer-focused, detail-oriented, and...
In PersonService Advisor - Fitzgerald Gaithersburg Hyundai
- Fitzgerald Auto Malls
- Gaithersburg, MD (16 miles from Laurel, MD)
- 24 days ago
- Gaithersburg, MD (16 miles from Laurel, MD)
- 24 days ago
REQUIREMENTS Previous automotive service advisor experience is REQUIRED. Reynolds and Reynolds experience is a plus....
In PersonAutomotive Service Writer Senior Service Advisor Fairfax County
- Virginia Tire and Auto
- Vienna, VA (22 miles from Laurel, MD)
- 27 days ago
- Vienna, VA (22 miles from Laurel, MD)
- 27 days ago
Salary Range $55,000-$90,000 per year Senior Service Advisor - $1000 a Week Guaranteed for the First 90 Days! (Plus Commission & Bonuses) Virginia Tire & Auto | Northern Virginia Minimum $1000 a...
In Person- Sheehy Auto Stores
- Alexandria, VA (21 miles from Laurel, MD)
- 28 days ago
- Alexandria, VA (21 miles from Laurel, MD)
- 28 days ago
& Reynolds or similar DMS proficiency preferred Must have strong customer communication skills both in-person and on the phone Strong organizational skills Must be able to manage in a fast-paced work...
In PersonAutomotive Service Writer Senior Service Advisor Fairfax County
- Virginia Tire & Auto
- Tysons Corner, VA (20 miles from Laurel, MD)
- 28 days ago
- Tysons Corner, VA (20 miles from Laurel, MD)
- 28 days ago
Salary Range $55,000-$90,000 per year Senior Service Advisor – $1000 a Week Guaranteed for the First 90 Days! (Plus Commission & Bonuses) Virginia Tire & Auto | Northern Virginia Minimum $1000 a...
In Person- Midas
- Washington, DC (16 miles from Laurel, MD)
- 30+ days ago
- Washington, DC (16 miles from Laurel, MD)
- 30+ days ago
We are looking for automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services....
In Person- Bob Bell Ford
- Glen Burnie, MD (17 miles from Laurel, MD)
- 30+ days ago
- Glen Burnie, MD (17 miles from Laurel, MD)
- 30+ days ago
Quick Lane Service Advisor We have an opening for a Service Advisor for Bob Bell Ford in Glen Burnie, MD!Salary commensurate with experience!If you are looking for an opportunity to work for a...
In Person- All Roads
- Ellicott City, MD (12 miles from Laurel, MD)
- 30+ days ago
- Ellicott City, MD (12 miles from Laurel, MD)
- 30+ days ago
Service Advisor / Writer Acura of Ellicott City Are you an experienced Service Advisor who's ready for a new challenge and a great schedule?...
In Person- Transdevna
- Capitol Heights, MD (7 miles from Laurel, MD)
- 30+ days ago
- Capitol Heights, MD (7 miles from Laurel, MD)
- 30+ days ago
We Are Hiring for a Service Writer in Capitol Heights, Maryland! Transdev inCapital Heights, MDis hiring a Service Writer. The Service writer ensure efficient vehicle maintenance scheduling and...
In Person- Asbury Automotive
- Falls Church, VA (21 miles from Laurel, MD)
- 45+ days ago
- Falls Church, VA (21 miles from Laurel, MD)
- 45+ days ago
Service Advisor experience heavily preferredMust be a minimum of eighteen years of ageMust have a valid driver's licenseMust be able to pass pre-employment screening (background & drug test) Company...
In PersonDemographic Data for Laurel, MD
Moving to Laurel, MD? Find some basic demographic data about Laurel, MD below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Laurel, MD
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Laurel, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Telecom
- Telephone Skills
- Service Advising
- Oil Changing
- Automotive Maintenance
- Fixed Operations
- Parts Management
- Finance & Insurance
- Automotive Repair
- CCC One
- Automotive Sales
- Dealertrack
- Reynolds and Reynolds
- Internet Sales
- CDK
- Automotive Service Management
- General Repair
- Wholesale
- Automatic Data Processing
- Customer Retention
- Inspections
- Installation
- Drug Testing
- Estimating
- Merchandising
- Specifications
- Energetic
- Reimbursement
- Stocking
- Customer Satisfaction
- Closing
- Background Checks
- Retail
- Driving
- High School Diploma
- Friendliness
- Customer Relations
- Inventory Management
- Filing
- Team Building
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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