Automotive Service Advisor Jobs in Laurel, MD
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Leading Edge Auto Body & Mechanical Repair
- Baltimore, MD (21 miles from Laurel, MD)
- 9 days ago
- Leading Edge Auto Body & Mechanical Repair
- Baltimore, MD (21 miles from Laurel, MD)
- 9 days ago
Service Advising: Assist customers in understanding the scope of required repairs and maintenance, providing detailed explanations, and obtaining necessary approvals....
Service Advisor - Rockville Audi
- Rockville, MD (14 miles from Laurel, MD)
- 11 hours ago
- Rockville, MD (14 miles from Laurel, MD)
- 11 hours ago
Rockville, MD Service Advisor - Rockville Audi in Rockville, MD at Sonic Automotive Date Posted: 4/29/2025 JOB SNAPSHOT Employee Type: Full-time Location: 1125 Rockville Pike Rockville, MD 20852...
Service Advisor - Rockville Audi
- Rockville, MD (14 miles from Laurel, MD)
- 16 hours ago
- Rockville, MD (14 miles from Laurel, MD)
- 16 hours ago
Job Description The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. Duties and Responsibilities:...
- Baltimore, MD (19 miles from Laurel, MD)
- 1 day ago
- Baltimore, MD (19 miles from Laurel, MD)
- 1 day ago
Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Service Advisor - Koons Annapolis Toyota
- Annapolis, MD (19 miles from Laurel, MD)
- 1 day ago
- Annapolis, MD (19 miles from Laurel, MD)
- 1 day ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
- Columbia, MD (7 miles from Laurel, MD)
- 1 day ago
- Columbia, MD (7 miles from Laurel, MD)
- 1 day ago
Job Summary We are looking for an Automotive Service Advisor to join our growing team!...
Automotive Service Advisor-MINI
- Gaithersburg, MD (16 miles from Laurel, MD)
- 4 days ago
- Gaithersburg, MD (16 miles from Laurel, MD)
- 4 days ago
Automotive Service Advisor MINI of Montgomery County Great Opportunity at MINI of Montgomery county - Fun and energetic brand. Highest Dollars per repair order in our auto group....
- Baltimore, MD (19 miles from Laurel, MD)
- 6 days ago
- Baltimore, MD (19 miles from Laurel, MD)
- 6 days ago
Service Advisor experience highly preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background) Benefits Competitive...
- Suitland, MD (18 miles from Laurel, MD)
- 10 days ago
- Suitland, MD (18 miles from Laurel, MD)
- 10 days ago
TOYOTA Service Advisor Rare Opportunity to Join Team Passport Auto. One of the largest and most successful automotive groups in the DC area. Wage/Salary Compensation Information: Service Advisor...
- Suitland, MD (18 miles from Laurel, MD)
- 10 days ago
- Suitland, MD (18 miles from Laurel, MD)
- 10 days ago
BMW Service Advisor Rare Opportunity to Join Team Passport Auto. One of the largest and most successful automotive groups in the DC area. Wage/Salary Compensation Information: Service Advisor 50k...
Automotive Service Advisor - Mercedes-Benz Silver Spring
- Silver Spring, MD (8 miles from Laurel, MD)
- 11 days ago
- Silver Spring, MD (8 miles from Laurel, MD)
- 11 days ago
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
- Annapolis, MD (19 miles from Laurel, MD)
- 11 days ago
- Annapolis, MD (19 miles from Laurel, MD)
- 11 days ago
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Service Advisor - Koons Ford of Baltimore
- Baltimore, MD (19 miles from Laurel, MD)
- 13 days ago
- Baltimore, MD (19 miles from Laurel, MD)
- 13 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Automotive Service Advisor - Mercedes-Benz Silver Spring
- Washington, DC (16 miles from Laurel, MD)
- 13 days ago
- Washington, DC (16 miles from Laurel, MD)
- 13 days ago
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
- Ellicott City, MD (12 miles from Laurel, MD)
- 18 days ago
- Ellicott City, MD (12 miles from Laurel, MD)
- 18 days ago
Acura of Ellicott City is seeking a part-time Express Service Advisor to join our team! If you're an experienced Service Advisor looking for a flexible schedule, this could be the perfect fit....
Demographic Data for Laurel, MD
Moving to Laurel, MD? Find some basic demographic data about Laurel, MD below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Laurel, MD
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Laurel, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Parts Management
- Total Loss
- Automotive Sales
- Auto Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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