Automotive Service Advisor Jobs in Frederick, MD
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Experienced Automotive Service Advisors Needed... Great Benefits! No Weekends! How was your week? Ours was GREAT!!!! We are interviewing experienced automotive service advisors!...
Service Advisor - Fitzgerald Toyota Service Center
- Gaithersburg, MD (23 miles from Frederick, MD)
- 6 days ago
- Gaithersburg, MD (23 miles from Frederick, MD)
- 6 days ago
REQUIREMENTS Previous automotive service advisor experience is REQUIRED. Reynolds and Reynolds experience is a plus....
Loaner Car Coordinator/Junior Service Advisor
- Gaithersburg, MD (23 miles from Frederick, MD)
- 10 days ago
- Gaithersburg, MD (23 miles from Frederick, MD)
- 10 days ago
LOANER CAR COORDINATOR/SERVICE ADVISOR TRAINEE Job Summary: We are seeking a reliable and customer-focused Loaner Car Coordinator / Junior Service Advisor to join our service team. In this dual...
- Hagerstown, MD (23 miles from Frederick, MD)
- 21 days ago
- Hagerstown, MD (23 miles from Frederick, MD)
- 21 days ago
. + Speedco and Loves Truck Care, the largest oil change and preventive maintenance and total truck care network. + Musket, a rapidly growing, Houston-based commodities supplier and trader. + Trillium...
- Hagerstown, MD (23 miles from Frederick, MD)
- 60+ days ago
- Hagerstown, MD (23 miles from Frederick, MD)
- 60+ days ago
Midas is looking for a mature person to manage the front desk of a busy automotive repair facility. Ideal candidate will have 3-5 years experience in service writing and customer service....
- Westminster, MD (19 miles from Frederick, MD)
- 60+ days ago
- Westminster, MD (19 miles from Frederick, MD)
- 60+ days ago
Company Overview At Wastler Auto Service and Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development,...
Demographic Data for Frederick, MD
Moving to Frederick, MD? Find some basic demographic data about Frederick, MD below.
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Salary for Automotive Service Advisor Jobs in Frederick, MD
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Frederick, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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