Automotive Service Advisor Jobs in Ellicott City, MD
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Automotive Service Advisor - BMW/MINI of Annapolis
- Annapolis, MD (23 miles from Ellicott City, MD)
- 4 hours ago
- Annapolis, MD (23 miles from Ellicott City, MD)
- 4 hours ago
Service Advisor is Required....
Need Service Writer ASAP - Auto Repair Shop
- Ellicott City, MD
- 5 days ago
- Ellicott City, MD
- 5 days ago
IMMEDIATE HIRE FOR A SERVICE WRITER - AUTO REPAIR SHOP This is a wonderful position for someone who is serious and looking for a stable long term opportunity Need Someone: - Who is a serious...
Antwerpen CJDR Service Advisor
- Baltimore, MD (9 miles from Ellicott City, MD)
- 5 days ago
- Baltimore, MD (9 miles from Ellicott City, MD)
- 5 days ago
Description of the role: The Antwerpen CJDR Service Advisor at Antwerpen Automotive is responsible for providing exceptional customer service to clients in need of automotive maintenance or repairs....
Service Advisor - Fitzgerald Toyota Service Center
- Gaithersburg, MD (22 miles from Ellicott City, MD)
- 6 days ago
- Gaithersburg, MD (22 miles from Ellicott City, MD)
- 6 days ago
REQUIREMENTS Previous automotive service advisor experience is REQUIRED. Reynolds and Reynolds experience is a plus....
Service Advisor - Koons Volvo Cars White Marsh
- White Marsh, MD (22 miles from Ellicott City, MD)
- 7 days ago
- White Marsh, MD (22 miles from Ellicott City, MD)
- 7 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Service Advisor - Koons Baltimore Ford
- Baltimore, MD (9 miles from Ellicott City, MD)
- 7 days ago
- Baltimore, MD (9 miles from Ellicott City, MD)
- 7 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
- Dundalk, MD (16 miles from Ellicott City, MD)
- 9 days ago
- Dundalk, MD (16 miles from Ellicott City, MD)
- 9 days ago
Are you customer-focused, energetic and friendly? Norris Ford in Dundalk is searching for an experienced Bilingual (Spanish) Service Advisor. You will be the first point of contact with our...
Loaner Car Coordinator/Junior Service Advisor
- Gaithersburg, MD (22 miles from Ellicott City, MD)
- 10 days ago
- Gaithersburg, MD (22 miles from Ellicott City, MD)
- 10 days ago
LOANER CAR COORDINATOR/SERVICE ADVISOR TRAINEE Job Summary: We are seeking a reliable and customer-focused Loaner Car Coordinator / Junior Service Advisor to join our service team. In this dual...
Acura of Ellicott City is seeking a part-time Express Service Advisor to join our team! If you're an experienced Service Advisor looking for a flexible schedule, this could be the perfect fit....
Service Advisor - BMW of Rockville
- Rockville, MD (22 miles from Ellicott City, MD)
- 24 days ago
- Rockville, MD (22 miles from Ellicott City, MD)
- 24 days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Experienced High Volume Service Advisor - Fitzgerald Hyundai Subaru Rockville
- Rockville, MD (22 miles from Ellicott City, MD)
- 24 days ago
- Rockville, MD (22 miles from Ellicott City, MD)
- 24 days ago
REQUIREMENTS Previous automotive service advisor experience is REQUIRED. Reynolds and Reynolds experience is a plus....
- Elkridge, MD (5 miles from Ellicott City, MD)
- 26 days ago
- Elkridge, MD (5 miles from Ellicott City, MD)
- 26 days ago
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an Express Lube Service Advisor in Elkridge, Maryland....
Service Advisor DARCARS College Park
- Berwyn Heights, MD (19 miles from Ellicott City, MD)
- 30+ days ago
- Berwyn Heights, MD (19 miles from Ellicott City, MD)
- 30+ days ago
Service Advisor experience highly preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background) Benefits Competitive...
Antwerpen Hyundai Clarksville Service Advisor
- Columbia, MD (6 miles from Ellicott City, MD)
- 30+ days ago
- Columbia, MD (6 miles from Ellicott City, MD)
- 30+ days ago
Description of the role: We are looking for a dynamic Service Advisor to join our team at Antwerpen Clarksville Autopark in Columbia, MD. The ideal candidate will have excellent customer service...
Antwerpen Nissan Clarksville Service Advisor
- Clarksville, MD (9 miles from Ellicott City, MD)
- 30+ days ago
- Clarksville, MD (9 miles from Ellicott City, MD)
- 30+ days ago
Description of the role: We are looking for a highly motivated and customer-focused individual to join our team as a Service Advisor at Antwerpen Clarksville Autopark in Clarksville, MD....
Demographic Data for Ellicott City, MD
Moving to Ellicott City, MD? Find some basic demographic data about Ellicott City, MD below.
Automotive Service Advisor Online Courses and Training Opportunities
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Salary for Automotive Service Advisor Jobs in Ellicott City, MD
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Ellicott City, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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