Automotive Service Advisor Jobs in Columbia, MD
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Automotive Service Advisor - BMW/MINI of Annapolis
- Annapolis, MD (23 miles from Columbia, MD)
- 5 hours ago
- Annapolis, MD (23 miles from Columbia, MD)
- 5 hours ago
Service Advisor is Required....
Automotive Service Advisor- BMW of Silver Spring
- Washington, DC (22 miles from Columbia, MD)
- 4 days ago
- Washington, DC (22 miles from Columbia, MD)
- 4 days ago
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Need Service Writer ASAP - Auto Repair Shop
- Ellicott City, MD (6 miles from Columbia, MD)
- 5 days ago
- Ellicott City, MD (6 miles from Columbia, MD)
- 5 days ago
IMMEDIATE HIRE FOR A SERVICE WRITER - AUTO REPAIR SHOP This is a wonderful position for someone who is serious and looking for a stable long term opportunity Need Someone: - Who is a serious...
Antwerpen CJDR Service Advisor
- Baltimore, MD (15 miles from Columbia, MD)
- 5 days ago
- Baltimore, MD (15 miles from Columbia, MD)
- 5 days ago
Description of the role: The Antwerpen CJDR Service Advisor at Antwerpen Automotive is responsible for providing exceptional customer service to clients in need of automotive maintenance or repairs....
Service Advisor - Fitzgerald Toyota Service Center
- Gaithersburg, MD (16 miles from Columbia, MD)
- 6 days ago
- Gaithersburg, MD (16 miles from Columbia, MD)
- 6 days ago
REQUIREMENTS Previous automotive service advisor experience is REQUIRED. Reynolds and Reynolds experience is a plus....
Service Advisor - Koons Tysons Toyota
- Tysons, VA (24 miles from Columbia, MD)
- 7 days ago
- Tysons, VA (24 miles from Columbia, MD)
- 7 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Service Advisor - Koons Baltimore Ford
- Baltimore, MD (15 miles from Columbia, MD)
- 7 days ago
- Baltimore, MD (15 miles from Columbia, MD)
- 7 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
- Dundalk, MD (20 miles from Columbia, MD)
- 9 days ago
- Dundalk, MD (20 miles from Columbia, MD)
- 9 days ago
Are you customer-focused, energetic and friendly? Norris Ford in Dundalk is searching for an experienced Bilingual (Spanish) Service Advisor. You will be the first point of contact with our...
Loaner Car Coordinator/Junior Service Advisor
- Gaithersburg, MD (16 miles from Columbia, MD)
- 10 days ago
- Gaithersburg, MD (16 miles from Columbia, MD)
- 10 days ago
LOANER CAR COORDINATOR/SERVICE ADVISOR TRAINEE Job Summary: We are seeking a reliable and customer-focused Loaner Car Coordinator / Junior Service Advisor to join our service team. In this dual...
Automotive Service Advisor- Herb Gordon Subaru
- Washington, DC (22 miles from Columbia, MD)
- 14 days ago
- Washington, DC (22 miles from Columbia, MD)
- 14 days ago
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Automotive / Courtesy Van Driver / Assistant Service Advisor
- Washington, DC (22 miles from Columbia, MD)
- 17 days ago
- Washington, DC (22 miles from Columbia, MD)
- 17 days ago
Automotive / Courtesy Van Driver / Assistant Service Advisor (Manassas) SUDLEY CAR CARE CENTER, INC. compensation: Salary employment type: job title: Courtesy van driver / assistant service...
Service Advisor - QkLube - Koons Tysons Toyota
- Tysons, VA (24 miles from Columbia, MD)
- 17 days ago
- Tysons, VA (24 miles from Columbia, MD)
- 17 days ago
About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are...
- Ellicott City, MD (6 miles from Columbia, MD)
- 19 days ago
- Ellicott City, MD (6 miles from Columbia, MD)
- 19 days ago
Acura of Ellicott City is seeking a part-time Express Service Advisor to join our team! If you're an experienced Service Advisor looking for a flexible schedule, this could be the perfect fit....
Service Advisor - BMW of Rockville
- Rockville, MD (16 miles from Columbia, MD)
- 24 days ago
- Rockville, MD (16 miles from Columbia, MD)
- 24 days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Experienced High Volume Service Advisor - Fitzgerald Hyundai Subaru Rockville
- Rockville, MD (16 miles from Columbia, MD)
- 24 days ago
- Rockville, MD (16 miles from Columbia, MD)
- 24 days ago
REQUIREMENTS Previous automotive service advisor experience is REQUIRED. Reynolds and Reynolds experience is a plus....
Demographic Data for Columbia, MD
Moving to Columbia, MD? Find some basic demographic data about Columbia, MD below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Columbia, MD
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Columbia, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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Here are some other career titles that require similar skills
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