Automotive Service Advisor Jobs in Cockeysville, MD
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Asbury Automotive Group
- Baltimore, MD (13 miles from Cockeysville, MD)
- 1 day ago
- Baltimore, MD (13 miles from Cockeysville, MD)
- 1 day ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
In Person- All Roads
- Dundalk, MD (18 miles from Cockeysville, MD)
- 13 days ago
- Dundalk, MD (18 miles from Cockeysville, MD)
- 13 days ago
Service Advisor - Automotive Norris Ford Dundalk, MD Be the first to welcome and support our customers as a Service Advisor! We're looking for someone who is customer-focused, detail-oriented, and...
In Person- AAA Mid-Atlantic
- Abingdon, MD (20 miles from Cockeysville, MD)
- 14 days ago
- Abingdon, MD (20 miles from Cockeysville, MD)
- 14 days ago
Your Impact as an Automotive Service Advisor: Greet customers, answer calls, and schedule appointments promptly and courteously....
In Person Full Time- Hyundai Motor America
- Bel Air, MD (16 miles from Cockeysville, MD)
- 20 days ago
- Bel Air, MD (16 miles from Cockeysville, MD)
- 20 days ago
Overall SummaryAs a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty...
In Person- All Roads
- Rosedale, MD (13 miles from Cockeysville, MD)
- 30+ days ago
- Rosedale, MD (13 miles from Cockeysville, MD)
- 30+ days ago
Bring your excellent communication skills, customer focused attitude and energy to the Service Advisor/Writer position....
In Person- Bob Bell Ford
- Glen Burnie, MD (22 miles from Cockeysville, MD)
- 30+ days ago
- Glen Burnie, MD (22 miles from Cockeysville, MD)
- 30+ days ago
Quick Lane Service Advisor We have an opening for a Service Advisor for Bob Bell Ford in Glen Burnie, MD!Salary commensurate with experience!If you are looking for an opportunity to work for a...
In PersonService Advisor - AutoNation Acura Hunt Valley
- Auto Dealership VII, LLC
- Cockeysville, MD
- 30+ days ago
- Cockeysville, MD
- 30+ days ago
As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive...
In Person- All Roads
- Ellicott City, MD (17 miles from Cockeysville, MD)
- 30+ days ago
- Ellicott City, MD (17 miles from Cockeysville, MD)
- 30+ days ago
Service Advisor / Writer Acura of Ellicott City Are you an experienced Service Advisor who's ready for a new challenge and a great schedule?...
In Person& Reynolds or similar DMS proficiency preferred Must have strong customer communication skills both in-person and on the phone Strong organizational skills Must be able to manage in a fast-paced work...
In PersonAutomotive Service Advisor - Honda of Owings Mills
- Group 1 Automotive
- Owings Mills, MD (8 miles from Cockeysville, MD)
- 45+ days ago
- Owings Mills, MD (8 miles from Cockeysville, MD)
- 45+ days ago
We are seeking an Automotive Service Advisor to join our team....
In PersonAutomotive Service Advisor Heritage Toyota Catonsville
- Mile One Automotive
- Baltimore, MD (13 miles from Cockeysville, MD)
- 45+ days ago
- Baltimore, MD (13 miles from Cockeysville, MD)
- 45+ days ago
Job Description Heritage Toyota Catonsville is looking for an experienced, energetic Automotive Service Advisor / Service Writer to join our busy Service Department....
In PersonAutomotive Service Advisor Heritage Toyota Catonsville
- MileOne
- Catonsville, MD (16 miles from Cockeysville, MD)
- 45+ days ago
- Catonsville, MD (16 miles from Cockeysville, MD)
- 45+ days ago
Heritage Toyota Catonsville is looking for an experienced, energetic Automotive Service Advisor / Service Writer to join our busy Service Department....
In Person- TravelCenters of America
- Jessup, MD (24 miles from Cockeysville, MD)
- 90+ days ago
- Jessup, MD (24 miles from Cockeysville, MD)
- 90+ days ago
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
In PersonAutomotive Service Advisor Heritage Catonsville
- Mile One Automotive
- Baltimore, MD (13 miles from Cockeysville, MD)
- 90+ days ago
- Baltimore, MD (13 miles from Cockeysville, MD)
- 90+ days ago
Job Description Heritage Catonsville is looking for an experienced, energetic Automotive Service Advisor / Service Writer to join our busy Service Department....
In PersonAutomotive Service Advisor Assistant Heritage CDJR Parkville
- MileOne
- Baltimore, MD (13 miles from Cockeysville, MD)
- 90+ days ago
- Baltimore, MD (13 miles from Cockeysville, MD)
- 90+ days ago
Are you passionate about customer service and ready to accelerate your career in the automotive world? Heritage CDJR Parkville is expanding and were excited to welcome a Service Advisor Assistant...
In PersonDemographic Data for Cockeysville, MD
Moving to Cockeysville, MD? Find some basic demographic data about Cockeysville, MD below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Cockeysville, MD
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Cockeysville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Telecom
- Telephone Skills
- Service Advising
- Oil Changing
- Automotive Maintenance
- Fixed Operations
- Parts Management
- Finance & Insurance
- Automotive Repair
- CCC One
- Automotive Sales
- Dealertrack
- Reynolds and Reynolds
- Internet Sales
- CDK
- Automotive Service Management
- General Repair
- Wholesale
- Automatic Data Processing
- Customer Retention
- Inspections
- Installation
- Drug Testing
- Estimating
- Merchandising
- Specifications
- Energetic
- Reimbursement
- Stocking
- Customer Satisfaction
- Closing
- Background Checks
- Retail
- Driving
- High School Diploma
- Friendliness
- Customer Relations
- Inventory Management
- Filing
- Team Building
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Automotive Service Advisor Related Career Advice Articles
Your Guide to a Successful Mechanic Apprenticeship
Discover the key to a successful mechanic apprenticeship. Learn how to get a mechanic apprenticeship and excel in the automotive industry.
Read article »
Resume Writing Tips for Automotive General Managers & General Sales Managers
Get tips from the experts at iHireAutomotiveProfessionals on how to write an interview-winning automotive general manager or general sales manager resume.
Read article »
Women and Cars: Driving into the Future
Women make up 47% of the workforce, purchase 52% of all new cars in the US and influence more than 85% of auto sales, so why are they so underrepresented in the industry?
Read article »