Automotive Service Advisor Jobs in Cockeysville, MD
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Abingdon, MD (20 miles from Cockeysville, MD)
- 4 days ago
- Abingdon, MD (20 miles from Cockeysville, MD)
- 4 days ago
As an Automotive Service Advisor, we can offer you: The starting base compensation for this position is $22.55 hourly....
Need Service Writer ASAP - Auto Repair Shop
- Ellicott City, MD (17 miles from Cockeysville, MD)
- 5 days ago
- Ellicott City, MD (17 miles from Cockeysville, MD)
- 5 days ago
IMMEDIATE HIRE FOR A SERVICE WRITER - AUTO REPAIR SHOP This is a wonderful position for someone who is serious and looking for a stable long term opportunity Need Someone: - Who is a serious...
Service Advisor - Heritage Mazda Bel Air
- Fallston, MD (12 miles from Cockeysville, MD)
- 5 days ago
- Fallston, MD (12 miles from Cockeysville, MD)
- 5 days ago
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Antwerpen CJDR Service Advisor
- Baltimore, MD (13 miles from Cockeysville, MD)
- 5 days ago
- Baltimore, MD (13 miles from Cockeysville, MD)
- 5 days ago
Description of the role: The Antwerpen CJDR Service Advisor at Antwerpen Automotive is responsible for providing exceptional customer service to clients in need of automotive maintenance or repairs....
Service Advisor - Koons Volvo Cars White Marsh
- White Marsh, MD (15 miles from Cockeysville, MD)
- 7 days ago
- White Marsh, MD (15 miles from Cockeysville, MD)
- 7 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Service Advisor - Koons Baltimore Ford
- Baltimore, MD (13 miles from Cockeysville, MD)
- 7 days ago
- Baltimore, MD (13 miles from Cockeysville, MD)
- 7 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
- Dundalk, MD (18 miles from Cockeysville, MD)
- 9 days ago
- Dundalk, MD (18 miles from Cockeysville, MD)
- 9 days ago
Are you customer-focused, energetic and friendly? Norris Ford in Dundalk is searching for an experienced Bilingual (Spanish) Service Advisor. You will be the first point of contact with our...
- Ellicott City, MD (17 miles from Cockeysville, MD)
- 19 days ago
- Ellicott City, MD (17 miles from Cockeysville, MD)
- 19 days ago
Acura of Ellicott City is seeking a part-time Express Service Advisor to join our team! If you're an experienced Service Advisor looking for a flexible schedule, this could be the perfect fit....
- Elkridge, MD (20 miles from Cockeysville, MD)
- 26 days ago
- Elkridge, MD (20 miles from Cockeysville, MD)
- 26 days ago
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an Express Lube Service Advisor in Elkridge, Maryland....
Antwerpen Hyundai Clarksville Service Advisor
- Columbia, MD (22 miles from Cockeysville, MD)
- 30+ days ago
- Columbia, MD (22 miles from Cockeysville, MD)
- 30+ days ago
Description of the role: We are looking for a dynamic Service Advisor to join our team at Antwerpen Clarksville Autopark in Columbia, MD. The ideal candidate will have excellent customer service...
- Baltimore, MD (13 miles from Cockeysville, MD)
- 30+ days ago
- Baltimore, MD (13 miles from Cockeysville, MD)
- 30+ days ago
Job Summary We are looking for an Automotive Service Advisor to join our growing team!...
Automotive Service Advisor - Honda of Owings Mills
- Owings Mills, MD (8 miles from Cockeysville, MD)
- 30+ days ago
- Owings Mills, MD (8 miles from Cockeysville, MD)
- 30+ days ago
You need Automotive Service Advisor Experience is Preferred....
- Towson, MD (6 miles from Cockeysville, MD)
- 45+ days ago
- Towson, MD (6 miles from Cockeysville, MD)
- 45+ days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
- Westminster, MD (17 miles from Cockeysville, MD)
- 60+ days ago
- Westminster, MD (17 miles from Cockeysville, MD)
- 60+ days ago
Company Overview At Wastler Auto Service and Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development,...
Demographic Data for Cockeysville, MD
Moving to Cockeysville, MD? Find some basic demographic data about Cockeysville, MD below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Cockeysville, MD
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Cockeysville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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