Automotive Service Advisor Jobs in Baltimore, MD
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Leading Edge Auto Body & Mechanical Repair
- Baltimore, MD (5 miles from Baltimore, MD)
- 9 days ago
- Leading Edge Auto Body & Mechanical Repair
- Baltimore, MD (5 miles from Baltimore, MD)
- 9 days ago
Service Advising: Assist customers in understanding the scope of required repairs and maintenance, providing detailed explanations, and obtaining necessary approvals....
Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Service Advisor - Koons Annapolis Toyota
- Annapolis, MD (21 miles from Baltimore, MD)
- 1 day ago
- Annapolis, MD (21 miles from Baltimore, MD)
- 1 day ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
- Columbia, MD (15 miles from Baltimore, MD)
- 1 day ago
- Columbia, MD (15 miles from Baltimore, MD)
- 1 day ago
Job Summary We are looking for an Automotive Service Advisor to join our growing team!...
Service Advisor - Koons Volvo Cars White Marsh
- White Marsh, MD (13 miles from Baltimore, MD)
- 2 days ago
- White Marsh, MD (13 miles from Baltimore, MD)
- 2 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Service Advisor experience highly preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background) Benefits Competitive...
Service Advisor- VW of Fallston
- Fallston, MD (19 miles from Baltimore, MD)
- 9 days ago
- Fallston, MD (19 miles from Baltimore, MD)
- 9 days ago
Job Description Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner. Provides a complete and accurate...
- Annapolis, MD (21 miles from Baltimore, MD)
- 11 days ago
- Annapolis, MD (21 miles from Baltimore, MD)
- 11 days ago
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
- Ellicott City, MD (9 miles from Baltimore, MD)
- 18 days ago
- Ellicott City, MD (9 miles from Baltimore, MD)
- 18 days ago
Acura of Ellicott City is seeking a part-time Express Service Advisor to join our team! If you're an experienced Service Advisor looking for a flexible schedule, this could be the perfect fit....
Service Consultant/Customer Advisor
- White Marsh, MD (13 miles from Baltimore, MD)
- 21 days ago
- White Marsh, MD (13 miles from Baltimore, MD)
- 21 days ago
7121 - White Marsh - 10201 Philadelphia Rd, White Marsh, Maryland, 21162 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by...
- Bel Air, MD (22 miles from Baltimore, MD)
- 22 days ago
- Bel Air, MD (22 miles from Baltimore, MD)
- 22 days ago
If you are customer focused, detailed and want to be around heavy equipment...keep reading! All Roads Kubota in Bel Air, MD is searching for a Service Advisor to join our team. You would be the...
Customer Service Advisor - Call Center (Pool)
- Laurel, MD (19 miles from Baltimore, MD)
- 30+ days ago
- Laurel, MD (19 miles from Baltimore, MD)
- 30+ days ago
Functional Title: Customer Service Advisor - Call Center (Pool) Recruitment Category Type: Continuous Hire Functional Category: Customer Service Grade: UO.07 FLSA Status: Non-Exempt Requisition...
Service Advisor - Koons Volvo White Marsh
- White Marsh, MD (13 miles from Baltimore, MD)
- 30+ days ago
- White Marsh, MD (13 miles from Baltimore, MD)
- 30+ days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Service Advisor - Koons White Marsh Chevrolet
- White Marsh, MD (13 miles from Baltimore, MD)
- 45+ days ago
- White Marsh, MD (13 miles from Baltimore, MD)
- 45+ days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Demographic Data for Baltimore, MD
Moving to Baltimore, MD? Find some basic demographic data about Baltimore, MD below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Baltimore, MD
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Baltimore, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Parts Management
- Total Loss
- Automotive Sales
- Auto Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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