Automotive Service Advisor Jobs in Annapolis, MD
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Baltimore, MD (21 miles from Annapolis, MD)
- 1 day ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 1 day ago
Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
- Columbia, MD (23 miles from Annapolis, MD)
- 1 day ago
- Columbia, MD (23 miles from Annapolis, MD)
- 1 day ago
Job Summary We are looking for an Automotive Service Advisor to join our growing team!...
- Baltimore, MD (21 miles from Annapolis, MD)
- 6 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 6 days ago
Service Advisor experience highly preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background) Benefits Competitive...
- Suitland, MD (22 miles from Annapolis, MD)
- 10 days ago
- Suitland, MD (22 miles from Annapolis, MD)
- 10 days ago
TOYOTA Service Advisor Rare Opportunity to Join Team Passport Auto. One of the largest and most successful automotive groups in the DC area. Wage/Salary Compensation Information: Service Advisor...
- Suitland, MD (22 miles from Annapolis, MD)
- 10 days ago
- Suitland, MD (22 miles from Annapolis, MD)
- 10 days ago
BMW Service Advisor Rare Opportunity to Join Team Passport Auto. One of the largest and most successful automotive groups in the DC area. Wage/Salary Compensation Information: Service Advisor 50k...
Automotive Service Advisor - Mercedes-Benz Silver Spring
- Silver Spring, MD (24 miles from Annapolis, MD)
- 11 days ago
- Silver Spring, MD (24 miles from Annapolis, MD)
- 11 days ago
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Service Advisor - Koons Ford of Baltimore
- Baltimore, MD (21 miles from Annapolis, MD)
- 13 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 13 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
- Ellicott City, MD (23 miles from Annapolis, MD)
- 18 days ago
- Ellicott City, MD (23 miles from Annapolis, MD)
- 18 days ago
Acura of Ellicott City is seeking a part-time Express Service Advisor to join our team! If you're an experienced Service Advisor looking for a flexible schedule, this could be the perfect fit....
Customer Service Advisor - Call Center (Pool)
- Laurel, MD (19 miles from Annapolis, MD)
- 30+ days ago
- Laurel, MD (19 miles from Annapolis, MD)
- 30+ days ago
Functional Title: Customer Service Advisor - Call Center (Pool) Recruitment Category Type: Continuous Hire Functional Category: Customer Service Grade: UO.07 FLSA Status: Non-Exempt Requisition...
- Rosedale, MD (24 miles from Annapolis, MD)
- 90+ days ago
- Rosedale, MD (24 miles from Annapolis, MD)
- 90+ days ago
Are you customer-focused, energetic and friendly? Kenworth of Baltimore (in Rosedale) is searching for an experienced Service Advisor (heavy duty preferred). You will be the first point of contact...
Automotive Service Advisor - College Park Hyundai
- College Park, MD (20 miles from Annapolis, MD)
- 30+ days ago
- College Park, MD (20 miles from Annapolis, MD)
- 30+ days ago
To support our growth, we are looking for a Quality Automotive Service Advisor with our Quality Dealership representing a Quality Product!...
- Gambrills, MD (6 miles from Annapolis, MD)
- 45+ days ago
- Gambrills, MD (6 miles from Annapolis, MD)
- 45+ days ago
As an Automotive Service Advisor, we can offer you: The starting base compensation for this position is $22.65 to $24.65 hourly....
Remote Work- Baltimore, MD (21 miles from Annapolis, MD)
- 45+ days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 45+ days ago
Job Summary We are looking for an Automotive Service Advisor to join our growing team!...
Demographic Data for Annapolis, MD
Moving to Annapolis, MD? Find some basic demographic data about Annapolis, MD below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Annapolis, MD
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Annapolis, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Parts Management
- Total Loss
- Automotive Sales
- Auto Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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