Automotive Service Advisor Jobs in Abingdon, MD
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
As an Automotive Service Advisor, we can offer you: The starting base compensation for this position is $22.55 hourly....
Service Advisor - Heritage Mazda Bel Air
- Fallston, MD (9 miles from Abingdon, MD)
- 5 days ago
- Fallston, MD (9 miles from Abingdon, MD)
- 5 days ago
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Antwerpen CJDR Service Advisor
- Baltimore, MD (21 miles from Abingdon, MD)
- 5 days ago
- Baltimore, MD (21 miles from Abingdon, MD)
- 5 days ago
Description of the role: The Antwerpen CJDR Service Advisor at Antwerpen Automotive is responsible for providing exceptional customer service to clients in need of automotive maintenance or repairs....
Service Advisor - Koons Volvo Cars White Marsh
- White Marsh, MD (8 miles from Abingdon, MD)
- 7 days ago
- White Marsh, MD (8 miles from Abingdon, MD)
- 7 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Service Advisor - Koons Baltimore Ford
- Baltimore, MD (21 miles from Abingdon, MD)
- 7 days ago
- Baltimore, MD (21 miles from Abingdon, MD)
- 7 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
- Dundalk, MD (18 miles from Abingdon, MD)
- 9 days ago
- Dundalk, MD (18 miles from Abingdon, MD)
- 9 days ago
Are you customer-focused, energetic and friendly? Norris Ford in Dundalk is searching for an experienced Bilingual (Spanish) Service Advisor. You will be the first point of contact with our...
- Baltimore, MD (21 miles from Abingdon, MD)
- 30+ days ago
- Baltimore, MD (21 miles from Abingdon, MD)
- 30+ days ago
Job Summary We are looking for an Automotive Service Advisor to join our growing team!...
- Towson, MD (19 miles from Abingdon, MD)
- 45+ days ago
- Towson, MD (19 miles from Abingdon, MD)
- 45+ days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
- Cockeysville, MD (20 miles from Abingdon, MD)
- 45+ days ago
- Cockeysville, MD (20 miles from Abingdon, MD)
- 45+ days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
- Parkville, MD (14 miles from Abingdon, MD)
- 60+ days ago
- Parkville, MD (14 miles from Abingdon, MD)
- 60+ days ago
Company Overview At Carney tire pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive...
- Towson, MD (19 miles from Abingdon, MD)
- 90+ days ago
- Towson, MD (19 miles from Abingdon, MD)
- 90+ days ago
Overall SummaryAs a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty...
- Baltimore, MD (21 miles from Abingdon, MD)
- 90+ days ago
- Baltimore, MD (21 miles from Abingdon, MD)
- 90+ days ago
Job Summary We are looking for an Automotive Service Advisor to join our growing team!...
Service Advisor - Koons White Marsh Chevrolet
- White Marsh, MD (8 miles from Abingdon, MD)
- 90+ days ago
- White Marsh, MD (8 miles from Abingdon, MD)
- 90+ days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Demographic Data for Abingdon, MD
Moving to Abingdon, MD? Find some basic demographic data about Abingdon, MD below.
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Salary for Automotive Service Advisor Jobs in Abingdon, MD
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Abingdon, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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Here are some other career titles that require similar skills
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