Automotive Service Advisor Jobs in Naperville, IL
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Customer Service Advisor- Quarry & Aggregate
- Lisle, IL (2 miles from Naperville, IL)
- 4 days ago
- Lisle, IL (2 miles from Naperville, IL)
- 4 days ago
Join Our Team at West Side Tractor Sales! Position: Customer Service Advisor, Quarry & Aggregate Specialist Department: Quarry & Aggregate Reports To: Quarry & Aggregate Division Ready to ignite...
at MultiPlan in Naperville, Illinois, United States Job Description Healthcare Customer Service Advisor At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our...
Remote WorkPart Time Service Writer/Cashier
- South Elgin, IL (17 miles from Naperville, IL)
- 4 days ago
- South Elgin, IL (17 miles from Naperville, IL)
- 4 days ago
Responsive recruiter Benefits: Competitive salary Flexible schedule Paid time off Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package...
Automotive Customer Service Advisor
- Chicago Ridge, IL (18 miles from Naperville, IL)
- 7 days ago
- Chicago Ridge, IL (18 miles from Naperville, IL)
- 7 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Customer Service Advisor - Full-time / Part-time
- Oak Park, IL (19 miles from Naperville, IL)
- 17 days ago
- Oak Park, IL (19 miles from Naperville, IL)
- 17 days ago
A Customer Service Advisor greets the customers as they drive onto the lot, presenting oil change options and additional services based on manufacturer recommendations....
Automotive Service Advisor / Writer Base pay Up to $60k & Weekends Off Lockport
- Lockport, IL (11 miles from Naperville, IL)
- 19 days ago
- Lockport, IL (11 miles from Naperville, IL)
- 19 days ago
Service Advisor / Writer Location: 1220 E. 9th Street, Lockport, IL 60441 Job Overview: As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests...
Automotive Service Advisor Illinois
- Aurora, IL (6 miles from Naperville, IL)
- 22 days ago
- Aurora, IL (6 miles from Naperville, IL)
- 22 days ago
Utilize cutting edge Fixed Operations Technology Other duties as assigned Job Requirements: Exceptional Customer Service Skills Tech Savvy- able to learn and utilize technology Previous Automotive Service...
- Justice, IL (15 miles from Naperville, IL)
- 26 days ago
- Justice, IL (15 miles from Naperville, IL)
- 26 days ago
Service Advisor As a well-known Carrier Refrigeration and Volvo dealership, we have 14 locations throughout Illinois, Missouri and Wisconsin. Come join our hard-working, long-standing, and highly...
- Des Plaines, IL (23 miles from Naperville, IL)
- 28 days ago
- Des Plaines, IL (23 miles from Naperville, IL)
- 28 days ago
Assist in the operation of managing a profitable service department through productive staffing, strong customer satisfaction (CSI score) cost controls, setting and meeting objectives with high...
- Wheaton, IL (5 miles from Naperville, IL)
- 60+ days ago
- Wheaton, IL (5 miles from Naperville, IL)
- 60+ days ago
We are looking for an automotive service advisor to manage our customer experience and provide advice on tires and related automotive parts and mechanical services....
- Schaumburg, IL (18 miles from Naperville, IL)
- 60+ days ago
- Schaumburg, IL (18 miles from Naperville, IL)
- 60+ days ago
JOB OVERVIEW The role of the Service Advisor II is to manage maintenance repairs of cars and medium/heavy duty trucks on behalf of Wheels and within our clients parameters. This...
- Oak Lawn, IL (19 miles from Naperville, IL)
- 90+ days ago
- Oak Lawn, IL (19 miles from Naperville, IL)
- 90+ days ago
Overall SummaryAs a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty...
Demographic Data for Naperville, IL
Moving to Naperville, IL? Find some basic demographic data about Naperville, IL below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Naperville, IL
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Naperville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Automotive Service Advisor Related Career Advice Articles
Your Guide to a Successful Mechanic Apprenticeship
Discover the key to a successful mechanic apprenticeship. Learn how to get a mechanic apprenticeship and excel in the automotive industry.
Read article »
Resume Writing Tips for Automotive General Managers & General Sales Managers
Get tips from the experts at iHireAutomotiveProfessionals on how to write an interview-winning automotive general manager or general sales manager resume.
Read article »
Women and Cars: Driving into the Future
Women make up 47% of the workforce, purchase 52% of all new cars in the US and influence more than 85% of auto sales, so why are they so underrepresented in the industry?
Read article »