Automotive Service Advisor Jobs in Naperville, IL
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Automotive Customer Service Advisor
- Cicero, IL (20 miles from Naperville, IL)
- 1 day ago
- Cicero, IL (20 miles from Naperville, IL)
- 1 day ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
- Alsip, IL (21 miles from Naperville, IL)
- 3 days ago
- Alsip, IL (21 miles from Naperville, IL)
- 3 days ago
Our drive-thru oil change experience lets you stay in your vehicle. Plus, weve stepped up extra safety measures in line with CDC guidance....
Join Our Future Talent Network: Associate Service Advisor Program (ASAP)
- Westmont, IL (8 miles from Naperville, IL)
- 3 days ago
- Westmont, IL (8 miles from Naperville, IL)
- 3 days ago
at Crash Champions in Westmont, Illinois, United States Job Description Champions Do More At Crash Champions, We Believe the Difference is Trust. As one of the fastest-growing and most dynamic...
- Schaumburg, IL (18 miles from Naperville, IL)
- 5 days ago
- Schaumburg, IL (18 miles from Naperville, IL)
- 5 days ago
JOB OVERVIEW The role of the Service Advisor II is to manage maintenance repairs of cars and medium/heavy duty trucks on behalf of Wheels and within our clients' parameters. This...
- Schaumburg, IL (18 miles from Naperville, IL)
- 6 days ago
- Schaumburg, IL (18 miles from Naperville, IL)
- 6 days ago
JOB OVERVIEW The role of the Service Advisor I is to manage maintenance repairs on behalf of Wheels and within our clients parameters. This specialized/technical position will spend most of the...
Automotive Customer Service Advisor
- Joliet, IL (16 miles from Naperville, IL)
- 13 days ago
- Joliet, IL (16 miles from Naperville, IL)
- 13 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
- Romeoville, IL (9 miles from Naperville, IL)
- 14 days ago
- Romeoville, IL (9 miles from Naperville, IL)
- 14 days ago
Perform oil changes using LOF procedures when required. Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures....
- Des Plaines, IL (23 miles from Naperville, IL)
- 18 days ago
- Des Plaines, IL (23 miles from Naperville, IL)
- 18 days ago
JOB OVERVIEW The role of the Service Advisor II is to manage maintenance repairs of cars and medium/heavy duty trucks on behalf of Wheels and within our clients' parameters. This...
- Villa Park, IL (11 miles from Naperville, IL)
- 27 days ago
- Villa Park, IL (11 miles from Naperville, IL)
- 27 days ago
Responsibilities: As a Service Advisor at MobilityWorks, you will have the opportunity to accomplish the following: Build and maintain the service scheduler daily, handling customer pay and...
- Oak Lawn, IL (19 miles from Naperville, IL)
- 30+ days ago
- Oak Lawn, IL (19 miles from Naperville, IL)
- 30+ days ago
Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance....
Standard Equipment: Service Advisor/Writer
- Elmhurst, IL (12 miles from Naperville, IL)
- 30+ days ago
- Elmhurst, IL (12 miles from Naperville, IL)
- 30+ days ago
Service Advisor/Writer Location: Elmhurst, IL Employment Type: Permanent, Full-Time Position Summary: The Service Advisor/Writer is responsible for facilitating strong customer relationships, demonstrating...
- South Elgin, IL (17 miles from Naperville, IL)
- 60+ days ago
- South Elgin, IL (17 miles from Naperville, IL)
- 60+ days ago
Responsive recruiter Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned...
- Elmhurst, IL (12 miles from Naperville, IL)
- 90+ days ago
- Elmhurst, IL (12 miles from Naperville, IL)
- 90+ days ago
Service Advisor Experience is a plus but not required Willingness to undergo a background check and drug screen in accordance with local law/regulations. 18+ years of age or older to comply with the...
To better enhance product knowledge, all Oil Change Service Advisors are crossed trained to work in the position of Oil Change Tech....
- Schaumburg, IL (18 miles from Naperville, IL)
- 45+ days ago
- Schaumburg, IL (18 miles from Naperville, IL)
- 45+ days ago
at Auto Job Experts in Schaumburg, Illinois, United States Job Description An Automotive Service Advisor is responsible for assisting customers with their vehicle repair needs....
Demographic Data for Naperville, IL
Moving to Naperville, IL? Find some basic demographic data about Naperville, IL below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Naperville, IL
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Naperville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Parts Management
- Total Loss
- Automotive Sales
- Auto Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Automotive Service Advisor Related Career Advice Articles
Your Guide to a Successful Mechanic Apprenticeship
Discover the key to a successful mechanic apprenticeship. Learn how to get a mechanic apprenticeship and excel in the automotive industry.
Read article »
Resume Writing Tips for Automotive General Managers & General Sales Managers
Get tips from the experts at iHireAutomotiveProfessionals on how to write an interview-winning automotive general manager or general sales manager resume.
Read article »
Women and Cars: Driving into the Future
Women make up 47% of the workforce, purchase 52% of all new cars in the US and influence more than 85% of auto sales, so why are they so underrepresented in the industry?
Read article »