Automotive Service Advisor Jobs in Illinois
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Service Writer And Warranty Admin Automotive Service And Bodyshop
- Des Plaines, IL
- 1 day ago
- Des Plaines, IL
- 1 day ago
Service & Body Shop Writer & Warranty Administrator** Location:West Chicago Suburbs Job Type: Full-Time Pay: Based on Experience About Us: We are a busy multi-brand automotive repair and body...
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Perform oil changes using LOF procedures when required. Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures....
Southside auto repair shop is looking for a service writer / manager that is experienced with Alldata or Mitchell. Bilingual Spanish a plus 59th & Western text Dave at ...) Shop Hours Mon-Fri 8to5...
7208 - Glencoe - 2000 W Frontage Rd, Glencoe, Illinois, 60022 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting as a...
Automotive Service Advisor - Caliber Fleet Solutions
- Chicago, IL
- 10 days ago
- Chicago, IL
- 10 days ago
Automotive Service Advisor - Caliber Fleet Solutions Caliber Collision - 2.9 Chicago, IL Job Details Full-time $45 an hour 6 hours ago Benefits Paid holidays Health insurance Dental insurance Vision...
Utilize cutting edge Fixed Operations Technology Other duties as assigned Job Requirements: Exceptional Customer Service Skills Tech Savvy- able to learn and utilize technology Previous Automotive Service...
The Ed Napleton Automotive Group is looking for our next Automotive Service Director. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Westmont Porsche the...
Dealership:L0747 Chrysler Dodge Jeep Ram of Utica Yorkville Chrysler Dodge Jeep Ram Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning...
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Overview The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV...
You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services....
. * Deliver a positive first impression to each guest with a warm, friendly greeting * Present oil change options and additional services based on manufacturer recommendations * Build trust and win...
Speedco and Loves Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader....
Service Advisor As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product...
Demographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Illinois
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Automotive Maintenance
- Oil Changing
- Fixed Operations
- Service Advising
- Parts Management
- Automotive Sales
- Auto Sales
- Automotive Repair
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Automatic Data Processing
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Stocking
- Energetic
- Closing
- Background Checks
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Regulations
- Inventory Management
- Multitasking
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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