Automotive Service Advisor Jobs in Illinois
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived...
In Person- Love's Travel Stops & Country Stores, Inc.
- Atkinson, IL
- 1 day ago
- Atkinson, IL
- 1 day ago
Req ID: 481239 Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% match up to 5% Medical/Dental/Vision Insurance...
In PersonPerform oil changes using LOF procedures when required. Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures....
In PersonExperienced Honda Automotive Service Advisor
- Murgado Automotive Group
- Barrington, IL
- 5 days ago
- Barrington, IL
- 5 days ago
Motor Werks, a proud member of the esteemed Murgado Automotive Group, stands as a beacon of excellence in the automotive industry. With a commitment to unparalleled customer service and a passion...
In PersonIts a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: AAA Car Care is seeking a...
In PersonAutomotive Service Advisor/Manager In Training
- Midas
- Collinsville, IL
- 7 days ago
- Collinsville, IL
- 7 days ago
Benefits: Bonus based on performance Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision...
In Person- Ed Napleton Automotive Group
- Lansing, IL
- 7 days ago
- Lansing, IL
- 7 days ago
Service Advisor Experience is a plus but not required Willingness to undergo a background check and drug screen in accordance with local law/regulations 18+ years of age or older to comply with the...
In PersonClient Service Advisor We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At...
HybridApply Job Type Full-time Description About Us: At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our...
In PersonBenefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% match up to 5% * Medical/Dental/Vision Insurance after...
In PersonAssist in the operation of managing a profitable service department through productive staffing, strong customer satisfaction (CSI score) cost controls, setting and meeting objectives with high...
In PersonAutomotive Service Advisor Illinois
- Ed Napleton Automotive Group
- Arlington Heights, IL
- 18 days ago
- Arlington Heights, IL
- 18 days ago
Utilize cutting edge Fixed Operations Technology Other duties as assigned Job Requirements: Exceptional Customer Service Skills Tech Savvy- able to learn and utilize technology Previous Automotive Service...
In PersonTheres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
In PersonFuture Opportunities: Dedicated Service Advisor
- Gusto
- Chicago, IL
- 20 days ago
- Chicago, IL
- 20 days ago
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff - payroll, health insurance, 401(k)s, and HR - so owners can focus on their craft and their...
In PersonResponsive recruiter Benefits: 401(k) 401(k) matching Health insurance Paid time off Training & development Benefits/Perks Competitive Compensation Career Advancement Training and Development...
In PersonDemographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Illinois
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Telecom
- Telephone Skills
- Service Advising
- Oil Changing
- Automotive Maintenance
- Fixed Operations
- Automotive Repair
- CCC One
- Automotive Sales
- Dealertrack
- Reynolds and Reynolds
- Internet Sales
- CDK
- Automotive Service Management
- General Repair
- Wholesale
- Automatic Data Processing
- Quality Control Inspection
- Customer Retention
- Inspections
- Installation
- Drug Testing
- Estimating
- Merchandising
- Specifications
- Energetic
- Reimbursement
- Stocking
- Customer Satisfaction
- Closing
- Background Checks
- Retail
- Driving
- High School Diploma
- Friendliness
- Customer Relations
- Inventory Management
- Filing
- Team Building
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Automotive Service Advisor Related Career Advice Articles
Your Guide to a Successful Mechanic Apprenticeship
Discover the key to a successful mechanic apprenticeship. Learn how to get a mechanic apprenticeship and excel in the automotive industry.
Read article »
Resume Writing Tips for Automotive General Managers & General Sales Managers
Get tips from the experts at iHireAutomotiveProfessionals on how to write an interview-winning automotive general manager or general sales manager resume.
Read article »
Women and Cars: Driving into the Future
Women make up 47% of the workforce, purchase 52% of all new cars in the US and influence more than 85% of auto sales, so why are they so underrepresented in the industry?
Read article »