Automotive Service Advisor Jobs in Illinois

An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.

To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.

1-15 of 28 Jobs

Service Writer And Warranty Admin Automotive Service And Bodyshop

  • Des Plaines, IL
  • 1 day ago
  • Des Plaines, IL
  • 1 day ago

Service & Body Shop Writer & Warranty Administrator** Location:West Chicago Suburbs Job Type: Full-Time Pay: Based on Experience About Us: We are a busy multi-brand automotive repair and body...

Automotive Customer Service Advisor

  • Joliet, IL
  • 2 days ago
  • Joliet, IL
  • 2 days ago

Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...

Automotive Service Advisor

  • Montgomery, IL
  • 5 days ago
  • Montgomery, IL
  • 5 days ago

Perform oil changes using LOF procedures when required. Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures....

MANAGER / SERVICE WRITER Auto Repair Shop $1200/ week

  • Chicago, IL
  • 7 days ago
  • Chicago, IL
  • 7 days ago

Southside auto repair shop is looking for a service writer / manager that is experienced with Alldata or Mitchell. Bilingual Spanish a plus 59th & Western text Dave at ...) Shop Hours Mon-Fri 8to5...

Service Consultant/Customer Advisor

  • Glencoe, IL
  • 8 days ago
  • Glencoe, IL
  • 8 days ago

7208 - Glencoe - 2000 W Frontage Rd, Glencoe, Illinois, 60022 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting as a...

Automotive Service Advisor - Caliber Fleet Solutions

  • Chicago, IL
  • 10 days ago
  • Chicago, IL
  • 10 days ago

Automotive Service Advisor - Caliber Fleet Solutions Caliber Collision - 2.9 Chicago, IL Job Details Full-time $45 an hour 6 hours ago Benefits Paid holidays Health insurance Dental insurance Vision...

Automotive Service Advisor

  • Downers Grove, IL
  • 10 days ago
  • Downers Grove, IL
  • 10 days ago

Utilize cutting edge Fixed Operations Technology Other duties as assigned Job Requirements: Exceptional Customer Service Skills Tech Savvy- able to learn and utilize technology Previous Automotive Service...

Automotive Service Director- Porsche

  • Westmont, IL
  • 10 days ago
  • Westmont, IL
  • 10 days ago

The Ed Napleton Automotive Group is looking for our next Automotive Service Director. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Westmont Porsche the...

Service Advisor

  • Yorkville, IL
  • 11 days ago
  • Yorkville, IL
  • 11 days ago

Dealership:L0747 Chrysler Dodge Jeep Ram of Utica Yorkville Chrysler Dodge Jeep Ram Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning...

Truck Service Advisor I

  • Effingham, IL
  • 12 days ago
  • Effingham, IL
  • 12 days ago

Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...

Service Writer (RV Service Advisor)

  • Huntley, IL
  • 16 days ago
  • Huntley, IL
  • 16 days ago

Overview The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV...

Customer Service Advisor

  • Springfield, IL
  • 17 days ago
  • Springfield, IL
  • 17 days ago

You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services....

Customer Service Advisor

  • Frankfort, IL
  • 18 days ago
  • Frankfort, IL
  • 18 days ago

. * Deliver a positive first impression to each guest with a warm, friendly greeting * Present oil change options and additional services based on manufacturer recommendations * Build trust and win...

Service Advisor - Truck Care

  • Marion, IL
  • 18 days ago
  • Marion, IL
  • 18 days ago

Speedco and Loves Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader....

BMW Service Advisor

  • Northfield, IL
  • 23 days ago
  • Northfield, IL
  • 23 days ago

Service Advisor As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product...

Demographic Data for Illinois

Moving to Illinois? Find some basic demographic data about Illinois below.


Local
National
12,812,477
319,486

Automotive Service Advisor Online Courses and Training Opportunities

iHireAutomotiveProfessionals curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Role of Automotive Service Advisor
This course is designed for both experienced professionals and for those who are just getting started in their careers. This course demonstrates how can you deliver an outstanding customer...
Model-Based Automotive Systems Engineering
Learn how to model and simulate system dynamics in automotive engineering Modeling, control design, and simulation are important tools supporting engineers in the development of automotive...
Multi-Object Tracking for Automotive Systems
Learn how to localize and track dynamic objects with a range of applications including autonomous vehicles Autonomous vehicles, such as self-driving cars, rely critically on an accurate perception...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Automotive Service Advisor Jobs in Illinois

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireAutomotiveProfessionals research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Automotive Service Advisor positions.



Highest Education Level

Automotive Service Advisors in Illinois offer the following education background
High School or GED
32.3%
Bachelor's Degree
20.4%
Vocational Degree or Certification
19.0%
Associate's Degree
17.1%
Master's Degree
5.3%
Some College
4.0%
Some High School
1.3%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Automotive Service Advisors in Illinois
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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