Automotive Service Advisor Jobs in Frankfort, IL
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Saint John, IN (19 miles from Frankfort, IL)
- 6 days ago
- Saint John, IN (19 miles from Frankfort, IL)
- 6 days ago
You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services....
Automotive Customer Service Advisor
- Chicago Ridge, IL (16 miles from Frankfort, IL)
- 7 days ago
- Chicago Ridge, IL (16 miles from Frankfort, IL)
- 7 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Automotive Service Advisor / Writer Base pay Up to $60k & Weekends Off Lockport
- Lockport, IL (14 miles from Frankfort, IL)
- 19 days ago
- Lockport, IL (14 miles from Frankfort, IL)
- 19 days ago
Service Advisor / Writer Location: 1220 E. 9th Street, Lockport, IL 60441 Job Overview: As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests...
- Justice, IL (18 miles from Frankfort, IL)
- 26 days ago
- Justice, IL (18 miles from Frankfort, IL)
- 26 days ago
Service Advisor As a well-known Carrier Refrigeration and Volvo dealership, we have 14 locations throughout Illinois, Missouri and Wisconsin. Come join our hard-working, long-standing, and highly...
- Calumet City, IL (17 miles from Frankfort, IL)
- 60+ days ago
- Calumet City, IL (17 miles from Frankfort, IL)
- 60+ days ago
Service Advisor Experience is a plus but not required Willingness to undergo a background check and drug screen in accordance with local law/regulations 18+ years of age or older to comply with the...
- Oak Lawn, IL (16 miles from Frankfort, IL)
- 90+ days ago
- Oak Lawn, IL (16 miles from Frankfort, IL)
- 90+ days ago
Overall SummaryAs a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty...
Demographic Data for Frankfort, IL
Moving to Frankfort, IL? Find some basic demographic data about Frankfort, IL below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Frankfort, IL
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Frankfort, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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