Automotive Service Advisor Jobs in Des Plaines, IL
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Service Advisor - Goose Island, IL
- Lucid Motors
- Chicago, IL (15 miles from Des Plaines, IL)
- 1 day ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 1 day ago
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived...
In PersonExperienced Honda Automotive Service Advisor
- Murgado Automotive Group
- Barrington, IL (15 miles from Des Plaines, IL)
- 5 days ago
- Barrington, IL (15 miles from Des Plaines, IL)
- 5 days ago
Motor Werks, a proud member of the esteemed Murgado Automotive Group, stands as a beacon of excellence in the automotive industry. With a commitment to unparalleled customer service and a passion...
In Person- The Auto Club Group
- Skokie, IL (8 miles from Des Plaines, IL)
- 5 days ago
- Skokie, IL (8 miles from Des Plaines, IL)
- 5 days ago
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: AAA Car Care is seeking a...
In PersonClient Service Advisor Chicago, IL, USA
- CIBC
- Chicago, IL (15 miles from Des Plaines, IL)
- 8 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 8 days ago
Client Service Advisor We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At...
HybridAssist in the operation of managing a profitable service department through productive staffing, strong customer satisfaction (CSI score) cost controls, setting and meeting objectives with high...
In PersonAutomotive Service Advisor Illinois
- Ed Napleton Automotive Group
- Arlington Heights, IL (6 miles from Des Plaines, IL)
- 18 days ago
- Arlington Heights, IL (6 miles from Des Plaines, IL)
- 18 days ago
Utilize cutting edge Fixed Operations Technology Other duties as assigned Job Requirements: Exceptional Customer Service Skills Tech Savvy- able to learn and utilize technology Previous Automotive Service...
In PersonFuture Opportunities: Dedicated Service Advisor
- Gusto
- Chicago, IL (15 miles from Des Plaines, IL)
- 20 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 20 days ago
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff - payroll, health insurance, 401(k)s, and HR - so owners can focus on their craft and their...
In Person- Ed Napleton Automotive Group
- Elmhurst, IL (11 miles from Des Plaines, IL)
- 21 days ago
- Elmhurst, IL (11 miles from Des Plaines, IL)
- 21 days ago
Utilize cutting edge Fixed Operations Technology Job Requirements: Exceptional Customer Service Skills Tech Savvy- able to learn and utilize technology Previous Automotive Service Advisor Experience...
In Person- Meineke Car Care Centers
- South Elgin, IL (22 miles from Des Plaines, IL)
- 21 days ago
- South Elgin, IL (22 miles from Des Plaines, IL)
- 21 days ago
Responsive recruiter Benefits: 401(k) 401(k) matching Health insurance Paid time off Training & development Benefits/Perks Competitive Compensation Career Advancement Training and Development...
In PersonHVACR Ductless Service Advisor
- Gustave A. Larson Company
- Arlington Heights, IL (6 miles from Des Plaines, IL)
- 25 days ago
- Arlington Heights, IL (6 miles from Des Plaines, IL)
- 25 days ago
Position Summary Gustave A. Larson Company is the Midwest, Plains, and Mountain States leading wholesale distributor of Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) equipment,...
In Person- Gateway Truck & Refrigeration
- Justice, IL (21 miles from Des Plaines, IL)
- 27 days ago
- Justice, IL (21 miles from Des Plaines, IL)
- 27 days ago
Service Advisor 2nd Shift As a well know Carrier Refrigeration, Volvo, and Hino dealership, we have 15 locations throughout Illinois, Missouri, Wisconsin, and Tennessee. Come join our hard...
In Person- Auto Job Experts
- Highland Park, IL (10 miles from Des Plaines, IL)
- 30+ days ago
- Highland Park, IL (10 miles from Des Plaines, IL)
- 30+ days ago
at Auto Job Experts in Highland Park, Illinois, United States Job Description Automotive Service Advisor - Job Summary The Automotive Service Advisor serves as the primary point of contact between customers...
In Person- Hendrick Automotive Group
- Northlake, IL (9 miles from Des Plaines, IL)
- 30+ days ago
- Northlake, IL (9 miles from Des Plaines, IL)
- 30+ days ago
Land Rover Northlake Location: 10000 Eastfield Road, Huntersville, North Carolina 28078 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for...
In Person- Meineke Car Care Centers
- South Elgin, IL (22 miles from Des Plaines, IL)
- 30+ days ago
- South Elgin, IL (22 miles from Des Plaines, IL)
- 30+ days ago
Benefits: Competitive salary Flexible schedule Paid time off Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts...
In PersonAutomotive Service Consultant - Luxury
- Ed Napleton Automotive Group
- Chicago, IL (15 miles from Des Plaines, IL)
- 45+ days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 45+ days ago
The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton's Downtown Porsche, the Service Advisor is a critical role, working as a liaison to our customers and...
In PersonDemographic Data for Des Plaines, IL
Moving to Des Plaines, IL? Find some basic demographic data about Des Plaines, IL below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Des Plaines, IL
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Des Plaines, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Telecom
- Telephone Skills
- Service Advising
- Oil Changing
- Automotive Maintenance
- Fixed Operations
- Parts Management
- Finance & Insurance
- Automotive Repair
- CCC One
- Automotive Sales
- Dealertrack
- Reynolds and Reynolds
- Internet Sales
- CDK
- Automotive Service Management
- General Repair
- Wholesale
- Automatic Data Processing
- Customer Retention
- Inspections
- Installation
- Drug Testing
- Estimating
- Merchandising
- Specifications
- Energetic
- Reimbursement
- Stocking
- Customer Satisfaction
- Closing
- Background Checks
- Retail
- Driving
- High School Diploma
- Friendliness
- Customer Relations
- Inventory Management
- Filing
- Team Building
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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