Automotive Service Advisor Jobs in Des Plaines, IL
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Customer Service Advisor- Quarry & Aggregate
- Lisle, IL (20 miles from Des Plaines, IL)
- 4 days ago
- Lisle, IL (20 miles from Des Plaines, IL)
- 4 days ago
Join Our Team at West Side Tractor Sales! Position: Customer Service Advisor, Quarry & Aggregate Specialist Department: Quarry & Aggregate Reports To: Quarry & Aggregate Division Ready to ignite...
Healthcare Customer Service Advisor
- Naperville, IL (23 miles from Des Plaines, IL)
- 4 days ago
- Naperville, IL (23 miles from Des Plaines, IL)
- 4 days ago
at MultiPlan in Naperville, Illinois, United States Job Description Healthcare Customer Service Advisor At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our...
Remote WorkService Advisor AutoNation Honda OHare
- Chicago, IL (15 miles from Des Plaines, IL)
- 4 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 4 days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Part Time Service Writer/Cashier
- South Elgin, IL (22 miles from Des Plaines, IL)
- 4 days ago
- South Elgin, IL (22 miles from Des Plaines, IL)
- 4 days ago
Responsive recruiter Benefits: Competitive salary Flexible schedule Paid time off Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package...
- Chicago, IL (15 miles from Des Plaines, IL)
- 7 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 7 days ago
Service Center Fleet - Chicago JOB SUMMARY Caliber Collision has an immediate job opening for a Collision Estimator to perform all-purpose duties, which may include, but not limited to: Writing...
Automotive Customer Service Advisor
- Chicago Ridge, IL (24 miles from Des Plaines, IL)
- 7 days ago
- Chicago Ridge, IL (24 miles from Des Plaines, IL)
- 7 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Field Service Advisor III, Night Shift
- Chicago, IL (15 miles from Des Plaines, IL)
- 12 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 12 days ago
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to...
Automotive Customer Service Advisor
- Chicago, IL (15 miles from Des Plaines, IL)
- 15 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 15 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Customer Service Advisor - Full-time / Part-time
- Oak Park, IL (12 miles from Des Plaines, IL)
- 17 days ago
- Oak Park, IL (12 miles from Des Plaines, IL)
- 17 days ago
A Customer Service Advisor greets the customers as they drive onto the lot, presenting oil change options and additional services based on manufacturer recommendations....
- Justice, IL (21 miles from Des Plaines, IL)
- 26 days ago
- Justice, IL (21 miles from Des Plaines, IL)
- 26 days ago
Service Advisor As a well-known Carrier Refrigeration and Volvo dealership, we have 14 locations throughout Illinois, Missouri and Wisconsin. Come join our hard-working, long-standing, and highly...
Service Advisor AutoNation Toyota Libertyville
- Libertyville, IL (16 miles from Des Plaines, IL)
- 27 days ago
- Libertyville, IL (16 miles from Des Plaines, IL)
- 27 days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Automotive Customer Service Advisor
- Round Lake Beach, IL (23 miles from Des Plaines, IL)
- 27 days ago
- Round Lake Beach, IL (23 miles from Des Plaines, IL)
- 27 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Assist in the operation of managing a profitable service department through productive staffing, strong customer satisfaction (CSI score) cost controls, setting and meeting objectives with high...
Sr. Service Advisor, Goose Island
- Chicago, IL (15 miles from Des Plaines, IL)
- 45+ days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 45+ days ago
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived...
- Wheaton, IL (18 miles from Des Plaines, IL)
- 60+ days ago
- Wheaton, IL (18 miles from Des Plaines, IL)
- 60+ days ago
We are looking for an automotive service advisor to manage our customer experience and provide advice on tires and related automotive parts and mechanical services....
Demographic Data for Des Plaines, IL
Moving to Des Plaines, IL? Find some basic demographic data about Des Plaines, IL below.
Automotive Service Advisor Online Courses and Training Opportunities
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Salary for Automotive Service Advisor Jobs in Des Plaines, IL
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Des Plaines, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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