Automotive Service Advisor Jobs in Crestwood, IL
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Service Advisor/Service Writer
- Midas
- Merrillville, IN (24 miles from Crestwood, IL)
- 5 hours ago
- Merrillville, IN (24 miles from Crestwood, IL)
- 5 hours ago
Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Service...
In PersonService Advisor - Goose Island, IL
- Lucid Motors
- Chicago, IL (18 miles from Crestwood, IL)
- 1 day ago
- Chicago, IL (18 miles from Crestwood, IL)
- 1 day ago
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived...
In Person- Ed Napleton Automotive Group
- Lansing, IL (10 miles from Crestwood, IL)
- 7 days ago
- Lansing, IL (10 miles from Crestwood, IL)
- 7 days ago
Service Advisor Experience is a plus but not required Willingness to undergo a background check and drug screen in accordance with local law/regulations 18+ years of age or older to comply with the...
In PersonClient Service Advisor Chicago, IL, USA
- CIBC
- Chicago, IL (18 miles from Crestwood, IL)
- 8 days ago
- Chicago, IL (18 miles from Crestwood, IL)
- 8 days ago
Client Service Advisor We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At...
Hybrid- The Auto Club Group
- Wheaton, IL (24 miles from Crestwood, IL)
- 19 days ago
- Wheaton, IL (24 miles from Crestwood, IL)
- 19 days ago
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: AAA Car Care is seeking a...
In PersonFuture Opportunities: Dedicated Service Advisor
- Gusto
- Chicago, IL (18 miles from Crestwood, IL)
- 20 days ago
- Chicago, IL (18 miles from Crestwood, IL)
- 20 days ago
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff - payroll, health insurance, 401(k)s, and HR - so owners can focus on their craft and their...
In Person- Travel Centers Of America
- Monee, IL (15 miles from Crestwood, IL)
- 21 days ago
- Monee, IL (15 miles from Crestwood, IL)
- 21 days ago
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
In PersonHVACR Ductless Service Advisor
- Gustave A. Larson Company
- South Holland, IL (7 miles from Crestwood, IL)
- 25 days ago
- South Holland, IL (7 miles from Crestwood, IL)
- 25 days ago
Position Summary Gustave A. Larson Company is the Midwest, Plains, and Mountain States leading wholesale distributor of Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) equipment,...
In Person- Gateway Truck & Refrigeration
- Justice, IL (9 miles from Crestwood, IL)
- 27 days ago
- Justice, IL (9 miles from Crestwood, IL)
- 27 days ago
Service Advisor 2nd Shift As a well know Carrier Refrigeration, Volvo, and Hino dealership, we have 15 locations throughout Illinois, Missouri, Wisconsin, and Tennessee. Come join our hard...
In Person- Hendrick Automotive Group
- Northlake, IL (21 miles from Crestwood, IL)
- 30+ days ago
- Northlake, IL (21 miles from Crestwood, IL)
- 30+ days ago
Land Rover Northlake Location: 10000 Eastfield Road, Huntersville, North Carolina 28078 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for...
In PersonAutomotive Service Consultant - Luxury
- Ed Napleton Automotive Group
- Chicago, IL (18 miles from Crestwood, IL)
- 45+ days ago
- Chicago, IL (18 miles from Crestwood, IL)
- 45+ days ago
The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton's Downtown Porsche, the Service Advisor is a critical role, working as a liaison to our customers and...
In PersonAre you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Advisor 1, Car Care Customer Service & Sales for...
In PersonRequirements: Oil Change Service Advisors will be hired into the entry-level position of Oil Change Technician....
In PersonDemographic Data for Crestwood, IL
Moving to Crestwood, IL? Find some basic demographic data about Crestwood, IL below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Crestwood, IL
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Crestwood, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Telecom
- Telephone Skills
- Service Advising
- Complaint Resolution
- Oil Changing
- Automotive Maintenance
- Fixed Operations
- Automotive Repair
- CCC One
- Automotive Sales
- Dealertrack
- Reynolds and Reynolds
- CDK
- Automotive Service Management
- General Repair
- Wholesale
- Automatic Data Processing
- Quality Control Inspection
- Customer Retention
- Inspections
- Installation
- Drug Testing
- Estimating
- Merchandising
- Specifications
- Energetic
- Reimbursement
- Stocking
- Customer Satisfaction
- Closing
- Background Checks
- Retail
- Driving
- High School Diploma
- Friendliness
- Customer Relations
- Inventory Management
- Filing
- Team Building
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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