Automotive Service Advisor Jobs in Chicago, IL
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Customer Service Advisor- Quarry & Aggregate
- Lisle, IL (23 miles from Chicago, IL)
- 4 days ago
- Lisle, IL (23 miles from Chicago, IL)
- 4 days ago
Join Our Team at West Side Tractor Sales! Position: Customer Service Advisor, Quarry & Aggregate Specialist Department: Quarry & Aggregate Reports To: Quarry & Aggregate Division Ready to ignite...
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Service Center Fleet - Chicago JOB SUMMARY Caliber Collision has an immediate job opening for a Collision Estimator to perform all-purpose duties, which may include, but not limited to: Writing...
Automotive Customer Service Advisor
- Chicago Ridge, IL (14 miles from Chicago, IL)
- 7 days ago
- Chicago Ridge, IL (14 miles from Chicago, IL)
- 7 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to...
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Customer Service Advisor - Full-time / Part-time
- Oak Park, IL (7 miles from Chicago, IL)
- 17 days ago
- Oak Park, IL (7 miles from Chicago, IL)
- 17 days ago
A Customer Service Advisor greets the customers as they drive onto the lot, presenting oil change options and additional services based on manufacturer recommendations....
- Justice, IL (13 miles from Chicago, IL)
- 26 days ago
- Justice, IL (13 miles from Chicago, IL)
- 26 days ago
Service Advisor As a well-known Carrier Refrigeration and Volvo dealership, we have 14 locations throughout Illinois, Missouri and Wisconsin. Come join our hard-working, long-standing, and highly...
- Des Plaines, IL (15 miles from Chicago, IL)
- 28 days ago
- Des Plaines, IL (15 miles from Chicago, IL)
- 28 days ago
Assist in the operation of managing a profitable service department through productive staffing, strong customer satisfaction (CSI score) cost controls, setting and meeting objectives with high...
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived...
- Wheaton, IL (24 miles from Chicago, IL)
- 60+ days ago
- Wheaton, IL (24 miles from Chicago, IL)
- 60+ days ago
We are looking for an automotive service advisor to manage our customer experience and provide advice on tires and related automotive parts and mechanical services....
Automotive Service Advisor & Manager
- Evanston, IL (8 miles from Chicago, IL)
- 60+ days ago
- Evanston, IL (8 miles from Chicago, IL)
- 60+ days ago
We are looking for automotive service advisors to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services....
- Schaumburg, IL (23 miles from Chicago, IL)
- 60+ days ago
- Schaumburg, IL (23 miles from Chicago, IL)
- 60+ days ago
JOB OVERVIEW The role of the Service Advisor II is to manage maintenance repairs of cars and medium/heavy duty trucks on behalf of Wheels and within our clients parameters. This...
- Arlington Heights, IL (21 miles from Chicago, IL)
- 60+ days ago
- Arlington Heights, IL (21 miles from Chicago, IL)
- 60+ days ago
Service Advisor Experience is a plus but not required Willingness to undergo a background check and drug screen in accordance with local law/regulations. 18+ years of age or older to comply with the...
- Oak Lawn, IL (14 miles from Chicago, IL)
- 90+ days ago
- Oak Lawn, IL (14 miles from Chicago, IL)
- 90+ days ago
Overall SummaryAs a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty...
Demographic Data for Chicago, IL
Moving to Chicago, IL? Find some basic demographic data about Chicago, IL below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Chicago, IL
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Chicago, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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