Automotive Service Advisor Jobs in Aurora, IL
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- The Auto Club Group
- Wheaton, IL (8 miles from Aurora, IL)
- 19 days ago
- Wheaton, IL (8 miles from Aurora, IL)
- 19 days ago
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: AAA Car Care is seeking a...
In Person- Ed Napleton Automotive Group
- Aurora, IL
- 20 days ago
- Aurora, IL
- 20 days ago
Utilize cutting edge Fixed Operations Technology Job Requirements: Exceptional Customer Service Skills Tech Savvy- able to learn and utilize technology Previous Automotive Service Advisor Experience...
In Person- Meineke Car Care Centers
- South Elgin, IL (14 miles from Aurora, IL)
- 22 days ago
- South Elgin, IL (14 miles from Aurora, IL)
- 22 days ago
Responsive recruiter Benefits: 401(k) 401(k) matching Health insurance Paid time off Training & development Benefits/Perks Competitive Compensation Career Advancement Training and Development...
In PersonHVACR Ductless Service Advisor
- Gustave A. Larson Company
- Lombard, IL (14 miles from Aurora, IL)
- 26 days ago
- Lombard, IL (14 miles from Aurora, IL)
- 26 days ago
Position Summary Gustave A. Larson Company is the Midwest, Plains, and Mountain States leading wholesale distributor of Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) equipment,...
In Person- Gateway Truck & Refrigeration
- Justice, IL (22 miles from Aurora, IL)
- 27 days ago
- Justice, IL (22 miles from Aurora, IL)
- 27 days ago
Service Advisor 2nd Shift As a well know Carrier Refrigeration, Volvo, and Hino dealership, we have 15 locations throughout Illinois, Missouri, Wisconsin, and Tennessee. Come join our hard...
In Person- Hendrick Automotive Group
- Northlake, IL (21 miles from Aurora, IL)
- 30+ days ago
- Northlake, IL (21 miles from Aurora, IL)
- 30+ days ago
Land Rover Northlake Location: 10000 Eastfield Road, Huntersville, North Carolina 28078 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for...
In Person- Ed Napleton Automotive Group
- Aurora, IL
- 30+ days ago
- Aurora, IL
- 30+ days ago
The Ed Napleton Automotive Group is looking for our next Internal Service Advisor. Located at Napleton's Genesis of Aurora, the Internal Service Advisor is a crucial link between our dealership's...
In Person- Meineke Car Care Centers
- South Elgin, IL (14 miles from Aurora, IL)
- 30+ days ago
- South Elgin, IL (14 miles from Aurora, IL)
- 30+ days ago
Benefits: Competitive salary Flexible schedule Paid time off Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts...
In PersonDemographic Data for Aurora, IL
Moving to Aurora, IL? Find some basic demographic data about Aurora, IL below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Aurora, IL
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Aurora, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Telecom
- Telephone Skills
- Service Advising
- Complaint Resolution
- Oil Changing
- Automotive Maintenance
- Fixed Operations
- Automotive Repair
- CCC One
- Automotive Sales
- Dealertrack
- Reynolds and Reynolds
- CDK
- Automotive Service Management
- General Repair
- Wholesale
- Automatic Data Processing
- Quality Control Inspection
- Customer Retention
- Inspections
- Installation
- Drug Testing
- Estimating
- Merchandising
- Specifications
- Energetic
- Reimbursement
- Stocking
- Customer Satisfaction
- Closing
- Background Checks
- Retail
- Driving
- High School Diploma
- Friendliness
- Customer Relations
- Inventory Management
- Filing
- Team Building
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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