Automotive Service Advisor Jobs in Arlington Heights, IL
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Customer Service Advisor- Quarry & Aggregate
- Lisle, IL (23 miles from Arlington Heights, IL)
- 4 days ago
- Lisle, IL (23 miles from Arlington Heights, IL)
- 4 days ago
Join Our Team at West Side Tractor Sales! Position: Customer Service Advisor, Quarry & Aggregate Specialist Department: Quarry & Aggregate Reports To: Quarry & Aggregate Division Ready to ignite...
Service Advisor AutoNation Honda OHare
- Chicago, IL (21 miles from Arlington Heights, IL)
- 4 days ago
- Chicago, IL (21 miles from Arlington Heights, IL)
- 4 days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Part Time Service Writer/Cashier
- South Elgin, IL (18 miles from Arlington Heights, IL)
- 4 days ago
- South Elgin, IL (18 miles from Arlington Heights, IL)
- 4 days ago
Responsive recruiter Benefits: Competitive salary Flexible schedule Paid time off Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package...
- Chicago, IL (21 miles from Arlington Heights, IL)
- 7 days ago
- Chicago, IL (21 miles from Arlington Heights, IL)
- 7 days ago
Service Center Fleet - Chicago JOB SUMMARY Caliber Collision has an immediate job opening for a Collision Estimator to perform all-purpose duties, which may include, but not limited to: Writing...
Field Service Advisor III, Night Shift
- Chicago, IL (21 miles from Arlington Heights, IL)
- 12 days ago
- Chicago, IL (21 miles from Arlington Heights, IL)
- 12 days ago
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to...
Service Writer (RV Service Advisor)
- Huntley, IL (24 miles from Arlington Heights, IL)
- 13 days ago
- Huntley, IL (24 miles from Arlington Heights, IL)
- 13 days ago
Service Writer (RV Service Advisor) GENERAL RV CENTER - 2.8 Huntley, IL Job Details Full-time Estimated: $44K - $61.8K a year 14 hours ago Benefits Health insurance Dental insurance Vision...
Automotive Customer Service Advisor
- Chicago, IL (21 miles from Arlington Heights, IL)
- 15 days ago
- Chicago, IL (21 miles from Arlington Heights, IL)
- 15 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
- Wadsworth, IL (22 miles from Arlington Heights, IL)
- 16 days ago
- Wadsworth, IL (22 miles from Arlington Heights, IL)
- 16 days ago
Apply Job Type Full-time Description About Us: At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our...
Customer Service Advisor - Full-time / Part-time
- Oak Park, IL (18 miles from Arlington Heights, IL)
- 17 days ago
- Oak Park, IL (18 miles from Arlington Heights, IL)
- 17 days ago
A Customer Service Advisor greets the customers as they drive onto the lot, presenting oil change options and additional services based on manufacturer recommendations....
Service Advisor AutoNation Toyota Libertyville
- Libertyville, IL (11 miles from Arlington Heights, IL)
- 27 days ago
- Libertyville, IL (11 miles from Arlington Heights, IL)
- 27 days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Automotive Customer Service Advisor
- Round Lake Beach, IL (17 miles from Arlington Heights, IL)
- 27 days ago
- Round Lake Beach, IL (17 miles from Arlington Heights, IL)
- 27 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
- Des Plaines, IL (6 miles from Arlington Heights, IL)
- 28 days ago
- Des Plaines, IL (6 miles from Arlington Heights, IL)
- 28 days ago
Assist in the operation of managing a profitable service department through productive staffing, strong customer satisfaction (CSI score) cost controls, setting and meeting objectives with high...
Automotive Customer Service Advisor
- Hodgkins, IL (23 miles from Arlington Heights, IL)
- 45+ days ago
- Hodgkins, IL (23 miles from Arlington Heights, IL)
- 45+ days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Sr. Service Advisor, Goose Island
- Chicago, IL (21 miles from Arlington Heights, IL)
- 45+ days ago
- Chicago, IL (21 miles from Arlington Heights, IL)
- 45+ days ago
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived...
- Wheaton, IL (19 miles from Arlington Heights, IL)
- 60+ days ago
- Wheaton, IL (19 miles from Arlington Heights, IL)
- 60+ days ago
We are looking for an automotive service advisor to manage our customer experience and provide advice on tires and related automotive parts and mechanical services....
Demographic Data for Arlington Heights, IL
Moving to Arlington Heights, IL? Find some basic demographic data about Arlington Heights, IL below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Arlington Heights, IL
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Arlington Heights, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Telecom
- Complaint Resolution
- Automotive Maintenance
- Tune-ups
- Oil Changing
- Fixed Operations
- Service Advising
- Automotive Repair
- Reynolds and Reynolds
- Dealertrack
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Retail
- Friendliness
- Customer Relations
- High School Diploma
- Driving
- Inventory Management
- Multitasking
- Team Building
- Regulations
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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